Cloudways Reviews

After years of nightmare hosts, found Cloudways a godsend: fast, affordable with great tech support.

Ran a MemberPress and LMS site with about 8,000 paid members on a 16 GB Cloudways server with 100% uptime and engineers reachable by chat.

Manages about 40 sites across two Cloudways servers with no overload issues, calling it simple but feature packed with amazing support.

About 16 live sites with staging on Cloudways for over a year; amazing experience and support is a huge reason to stay.

A WordPress developer always hosts on Cloudways and likes its features, great support and ease of use.

Cloudways premium support at 500 dollars a month is decent with senior techs on Slack, but there is no root access or stack customization.

Agency uses Cloudways with Cloudflare Enterprise; support is quick with the agency add-on though it sometimes only bumps memory, and the Breeze plugin is limited.

A Cloudways customer of years never has problems and finds support very responsive, paying about $120 a month for an 8GB server.

Cloudways has good tech support; WP Engine support is friendly but not better.

Cloudways support chat works directly through problems and has been very helpful for client sites.

During a bot attack that caused 503 errors, Cloudways chat support blocked the malicious IPs and rebooted the server.

A user says Cloudways is good for hand-holding, with excellent chat support that is patient and knows its stuff.

An agency on Cloudways since 2020 runs 6 servers there and finds the 25%+ markup worth it versus managing DigitalOcean directly.

Has solved several issues through Cloudways support chat and tickets.

A Cloudways customer of over two years finds support quick and friendly and servers fast, if a little pricier than other options.

A freelancer who switched to Cloudways from WPMU DEV says support and hosting are good and it saves thousands a year hosting client sites.

Switched from Bluehost to Cloudways a year ago: very easy to use, reliable, good support, easy to scale and works well with Cloudflare.

Several years with Cloudways, super pleased, with fast and helpful support whenever needed.

They moved from DigitalOcean to Cloudways and find support and price relatively good. The downside is no root access, which forces workarounds for unusual builds.

Cloudways support always goes beyond duty to help a beginner with technical setup and fixing problems.

Long-time Cloudways user: cost rises as you scale but support has been fantastic throughout.

Cloudways support is good, but even an 8 GB server is still pathetic in speed.

Loves Cloudways with awesome support for the cost, and finds WP Engine not worth the price.

A user with 15 servers and over 200 apps on Cloudways vouches for its quality and exceptional support, but avoids its autonomous offering's pricing.

Enabling Cloudways Varnish caused untraceable problems so it was shut off; Cloudways also preinstalled Breeze on every app and had to be asked to disable it, but the setup has run well since.

A Cloudways customer of several years has had zero problems and finds most support reps really good.

A consultant with several clients on Cloudways finds it good but notes it doubles the underlying VPS price, with support less accessible than Bluehost but knowledgeable.

Has been with Cloudways for years with nothing but good support; chat found a bot-traffic issue quickly.

A new WordPress admin login stuck on pending approval was fixed by Cloudways support after contacting them.

Agency partner level at Cloudways with 24/7 live chat support that has always been very good; Vultr servers feel faster than DigitalOcean ones.

A Cloudways customer of years finds it fantastic; moving a site back to shared cPanel hosting was a mistake.

An agency uses Cloudways for all medium to large clients and says its support is quick, experienced and professional, unlike Bluehost's.

A WordPress host user calls Cloudways great service with a choice of data centers.