From customers, and from around the web with the source linked.
Left SiteGround because the plan renewed at several times the introductory price after the first year, and moved to Hetzner where the renewal matched the signup price.
“Renewal price! Same as most people here. SiteGround was $2.99/mo for the first 12 months and renewed at $17.99. I moved to Hetzner as renewal there is what i signed up for originally.”
Six years with A2, now Hosting.com, with no issues from the change apart from pricing, and great support.
“I have been with A2 for 6 years, and have had no issues with the change (except for pricing, which was always going to happen!) Support has been great.”
Started building a site on Bluehost, went another way, and found cancelling hard: no online option, and customer service kept questioning the reason for more than 15 minutes.
“I ended up going with another method and attempting to cancel is pretty difficult. There is no way to easily do it online....they make you go to customer service where they keep asking your questions about why.”
With A2/Hosting.com for over 12 years, says support feels less personal now but is more effective and faster for many issues, and that things have been stable lately.
“Support feels less personal now, but more effective and faster for many issues.”
Former A2 customer pleasantly surprised two years after the Hosting.com takeover: prices remain attractive, services run as intended and tech support is great once past the AI bot.
“BUT I am pleasantly surprised two years in! The prices remain attractive, services run as intended (EU based server), cpanel has everything I need and the tech support is actually great;”
Left Liquid Web over poor service and saved $100/month with a DigitalOcean droplet and RunCloud.
“left liquid web for similar shit service. I got a digital ocean droplet, set up a runcloud sever on it and voila- saved $100 per month on hosting.”
Pantheon communicated far better on its status page than WP Engine during the PHP incident.
“I think Pantheon did a far better job at communicating via their status update page today than WPE did.”
Sites on their IONOS account went down during the PHP incident while SiteGround and Krystal were fine.
“All of my sites on my IONOS account are dead. All the ones I have on Siteground and Krystal are perfectly fine.”
Found SiteGround middling: better than Bluehost and worse than Kinsta, with pricing that matches that middle position.
“My experience is that it was decidedly mid. Better than Bluehost, worse than Kinsta. I think the pricing reflects that pretty well honestly.”
Says their Hosting.com server stayed unpatched against a critical PHP exploit for 12+ hours, forcing them to take production servers down for a day, and plans to leave at renewal.
“I've had to pull my production webservers down for a full day because of their inability to roll out a vendor patch in a timely fashion.”
Hosts about 418 WordPress sites for work on a SiteGround server; sites keep going offline and SiteGround blames the uptime monitoring tools, which the poster disputes.
“At work, we currently use SiteGround for hosting WordPress websites. We've had issues with using UpTimeRobot and mySitesGuru monitoring tools, it keeps on taking the websites down.”
Moved to A2 Hosting for better performance than GoDaddy; after the Hosting.com acquisition the legacy plan rises from $11.99 to $16.99/month.
“This was at a monthly rate of $11.99 (with a 3 year term). They now want to charge me $16.99 per month for a three year term.”
Manages about 150 small-business client sites on SiteGround, likes the control panel and extra services and rarely needs support, but would not use its VPS or cloud plans for heavy sites.
“and the additional services and streamlined control panel are good for business owners and their office administrators. I manage ~150 client sites on SiteGround and rarely have to contact their support at all.”
SiteGround updated all their sites within an hour during a critical PHP patch while WP Engine lagged.
“My SiteGround websites were all updated within an hour this morning.”
Put premium sites on WP Engine expecting better security response; SiteGround patched in an hour while WP Engine lagged and a client site was shut down.
“I have all my premium sites on WP Engine because I thought they would be better in times like these. I thought wrong.”
DreamHost patched the PHP vulnerability while the WP Engine site was still not patched.
“I have a site on Dreamhost and one on WPEngine. Dreamhost was patched. WPEngine has not been patched”
WP Engine level 1 support knew nothing about the critical vulnerability and gave generic, outdated information hours later.
“When I contacted support about 22 hours ago the level 1 support knew nothing of the vulnerability and asked me to send him a link.”
Chose WP Engine for support and security features but is pissed at the slow PHP patch.
“I am on WPEngine because their custom support and security features. Of course i'm pissed.”
Several of their sites on Kinsta's London data centre were down for hours while waiting for Kinsta's engineers to explain the outage.
“I've a couple of sites that have been down for a few hours now. Apparently it's not Cloudflare related but still awaiting an announcement from their engineers. Anyone else having a problem?”
Runs everything on OVHcloud EU VPS instances; availability can be limited, but they are much cheaper than Hetzner for similar specs.
“I’m running everything on OVHcloud. They offer EU-based VPS instances, although availability can be somewhat limited. They’re also significantly cheaper than Hetzner, with their VPS-3 coming in at well under €20 per month.”
Briefly tried Kinsta and was unimpressed: the PHP worker limit made an optimized WooCommerce store struggle, and one yearly sales report made the site inaccessible.
“a very optimized woo store I manage that runs extremely fast on a vps didnt run well on Kinsta. Simply running a year sales report caused the php limit to be hit”
Very happy with SiteGround: one yearly plan covers 10–20 sites with unlimited mailboxes, the interface is easy and real people answer for troubleshooting.
“I’ve been very happy with siteground. A 300$ per year plan will cover 10-20 sites with unlimited email boxes and easy interface for all your tools even real people for troubleshooting”
Bought an OVH VPS at a very good price, but the account was banned without explanation and support was terrible, leaving two days to move a web app elsewhere.
“I bought a VPS from OVH. The price is very good, but the problem is they ban account without any consideration and the support is very very terrible.”
A Shopify and WooCommerce developer had a client paying about $600 a month on Shopify for a plan upgrade plus add-ons.
“A client of mine was paying about $ 600 a month on shopify and most of the addons and stuff was added by him later.”
A gift shop moved from WooCommerce to a static site with a small Shopify shop and no longer deals with broken Elementor updates.
“My dayjob ditched WooCommerce for Shopify for our little gift shop specifically so we could get off Wordpress+Elementor. Nice static site now with a little Shopify shop, and no more botched ElementorPro updates.”
A WordPress developer has a client paying $90 a month for Shopify add-ons that are free in WordPress, on top of transaction fees.
“I have a client who is paying $90USD/month (on top of the stripe subscription) for Shopify add-ons which are free in WP, like product tabs, Instagram feed, google review, product bundles, reporting.”
Long-time customer facing a steep renewal price increase and a support reply from an AI bot, after several outages in the past year that forced their first support tickets; switching hosts.
“This is after several outages the past year where I had to, for the first time ever, put in support tickets.”
Says Hosting.com support is now AI responses where they used to get a human with decent support.
“Their support is now AI responses from what I can tell. I used to actually get a human and the support was decent. No more.”
Had an A2 reseller account for nine years and says that after Hosting.com took over, WHM was inaccessible for days, cPanel crashed, prices rose and support was horrific, so they left.
“As soon as hosting .com took over, everything declined. WHM was inaccesable for days, cPanels would crash etc. I tried to give them a chance, but between performance, price increases, and horrific support”
A small-business owner dropped Squarespace because it cost about $300 a year and rebuilt the site themselves.
“I got rid of a Squarespace setup that was costing me about $300 a year”
A Wix user finds it super easy and reliable, and easy to go back and update their site.
“I use Wix and have also used GoDaddy. Super easy, super reliable, easy to go back and update.”
A business owner moved from WordPress to Squarespace because it is much easier to update and hand off to someone else.
“I use Squarespace and migrated from Wordpress. WP is very good and you can get a great custom website with it but I wanted something really easy to update and”
A business owner built their own site on Wix, finds it very easy and gets lots of compliments on it.
“I love WIX. I created it myself and get a lot of compliments on it.”
Likes SiteGround but the GoGeek renewal is $450 for one year, which seems expensive.
“The siteground renewal is $450 for the gogeek for 1 year. I do like siteground”
A Hostinger user finds it enough to host multiple browsing sites, though they prefer Google Workspace for high email volume.
“so far im using hostinger for browsing site hosting, enough to use for multiple.”
A developer has run multi-purpose projects on a Hostinger KVM 2 VPS for over a year with little downtime, though they had to set CPU limits.
“Hostinger has worked great for me though, currently using KVM 2 for multi-purpose projects and haven't had much downtime for over a year. I've had to put CPU limits but”
A Bluehost customer of about six years says it fits their multi-site and email needs well.
“I use bluehost and have for about 6 years. Per your post, fits the bill well.”
An InMotion Hosting customer runs a few sites there and barely has to think about hosting, which is the point.
“Been using InMotion for a few sites and I barely have to think about the hosting, which is kinda the point.”
A Hostinger customer says there is barely any human support and the price rises after the first term, though the platform itself is amazing.
“I have experience with hostinger. They barely have any human support, if you need help you will have to sit there beg the AI for an hour to connect you”
Has used HostArmada and FastComet; both pretty decent and far better than Hostinger for shared hosting.
“I have experienced HostArmada and Fast Comet both are pretty decent and far better then Hostinger.”
Good run with InMotion for client sites: consistent performance and solid support.
“I've had a good run with InMotion for client sites. Performance stays consistent and their support is solid.”
Used Linode in the past and found them easy to do business with; plans a major app there.
“I've used Linode in the past and they are easy to do business with”
On Hostinger Cloud Startup the server works well but support is poor and takes days.
“poor, horrible support and takes days ...”
A small host who used Hostinger says it has no phone line, only slow email support and occasional slow live chat, and migrating off it got harder.
“Hostinger doesn't have a support line, they have a very slow (and also quite awful) email support system and occasionally live chat which is still super slow and awful”
A Spaceship domain customer of three years stays because renewal pricing is very competitive.
“I have been with the for three years now. And the reason is they have very competitive renewal pricing.”
A small business uses Hostinger's builder for e-commerce and bookings at about £160 a year for two sites, but each appointment needs its own checkout.
“with their appointment system people have to fill out booking details and pay for each appointment immediately.”
A seasonal decorating business found Framer super easy and got a better-looking site than Squarespace templates with a few prompts.
“Framer was super easy to get started with, and with just a few prompts, I got something that looked better than the kind of boring Squarespace templates.”
A web agency uses Hostinger's Business plan for client sites and finds it easy to manage, though renewal costs rise each year.
“We do use Hostinger business plan and its pretty easy to manage.”
A site builder has struggled to get Squarespace's mobile and desktop designs to do what they want unless sticking to its predesigned blocks.
“I’ve had a lot of struggles, especially with squarespace, when trying to get both designs to do what I want.”
Finds SiteGround cheap, fast, good value with excellent support, with no limitations apart from one image optimizer issue.
“It's cheap, fast, good value and has excellent support.”
Prefers Kinsta over SiteGround for easier backups, restores and staging and faster sites; uses it for all their sites.
“and your site will load faster too). I use them for all my sites.”
A Rocket.net customer of three years on the 10-site business plan chats with a real human who stays until the issue is resolved.
“I host at rocket.net. I have the business plan with 10 spots. That works out to $10/each per month. $100. They don't do AI chatbot support, phone support, or email”
Ran sites and a SaaS on DigitalOcean Kubernetes and droplets but moved to AWS because all outgoing SMTP is blocked and support said it cannot be unblocked.
“But having to pay for an additional service jsut to send out welcome email or password change emails just feels wrong,”
Years on DigitalOcean, dislikes that everything has a public IP and that the managed databases have few tuning options, and has an unresolved network issue with dropped connections and DNS failures; support has been useless.
“I've been on DO for years. I hate the fact that everything has a public IP address, the managed databases have very few options for tuning”
Has used DigitalOcean for more than twelve years, likes the fixed payments and always-available resources, and recalls only one unrecoverable droplet crash; support is just OK.
“I'm using Digital Ocean for more than twelve years and i like the fixed payments and have always resources available.”
Using DigitalOcean since 2012 but, having seen abysmal support even before the layoffs, would never recommend it for an important workload.
“Been using it since 2012, but having experienced the already abysmal support before their layoffs, I will never pitch it to anyone with a remotely important workload.”
A user recommends InMotion's VPS, which has been pretty reliable in their experience.
“Check out InMotion, been pretty reliable in my experience.”
A WordPress developer of 18 years says SiteGround has been dismal every time they have tried a site on it.
“They get tons of positive reviews but have been dismal every single time I've tried any site on them for many, many years.”
A developer moved a client site from Bluehost to Krystal after cost-cutting led to issues, though they thought Bluehost's customer service was pretty good.
“I recently migrated a client site from Bluehost to Krystal Hosting.”
A digital goods seller with 20-30k monthly visitors is leaving Hostinger after more downtime than expected and a crypto-miner infection that was a nightmare to clean up.
“Downtime - there was more of it than I expected for a paid plan.”
A blogger on Bluehost for three years says the price went up every year and it isn't worth the hassle anymore.
“I looked for the cheapest option but year after year it went up in price and isn't worth the hassle anymore.”
A user says they have used SiteGround for years and it has been awesome.
“We have been using SiteGround for years and they have been awesome!”
A user likes Rocket.net's support, which always goes out of its way to help customers.
“I personal like how rocket.net's support helps and always go out of their way to help customers.”
A long-time developer found neither Hostinger's AI nor its human support could fix a simple FTP problem, and calls the support unacceptable.
“a simple file transfer protoco; and neither their AI or (so called) human helper can help it.”
Bluehost is a nightmare to cancel and tries to charge at renewal even after you tried to stop everything.
“They will be a nightmare when you want to cancel, and try to charge you at renewal even after you tried to stop everything.”
Switched from SiteGround to WP Engine and saw speed improvements with responsive support.
“I switched from Siteground and saw speed improvements. Support is responsive.”
A Hostinger customer of six years never renews; they buy a new promo plan and migrate the site to avoid the renewal price.
“I’ve been with them for six years. My premium plan is up and I didn’t renew. Instead I bought a new business plan with the better ssd drive and I”
Runs multiple high-traffic sites on ChemiCloud for the past year with nothing to complain about.
“ChemiCloud is my recommendation if you're willing to lock in for a few years upfront, great pricing and I've had nothing to complain about running multiple high traffic websites over the last year”
Bluehost raised the renewal to over $700 from about $250 for three years.
“they raised the price to over $700 for my renewal. Originally it was about $250 for three years.”
Six years of issues: DNS changes never going live, support staff lying, and SSL auto-renew breaking randomly.
“dns changes never going live and having multiple support tickets over it. Staff straight up lying to me, relying on technical illiteracy of their average customer. SSL auto renew just breaking randomly.”
SiteGround auto-installed an AI plugin that broke their site's forms and cost over $10k; they are leaving.
“Siteground pushed an Ai plugin onto all of their hosted sites without consent (or in our case warning) that broke aspects of our site and caused over 10k in damages.”
Switched a ton of sites from SiteGround and WP Engine to Kinsta; support fantastic and servers solid.
“Kinsta. Well worth it as the support is fantastic and servers are solid.”
A Hostinger customer cancelled within 30 days but was refused a refund and kept being charged; support is AI-only and they filed a card dispute.
“The **hostinger** website clearly advertised a 30-day money-back guarantee for all services. I canceled my **hostinger** service within the 30 days, but **hostinger** refused to refund me.”
Bluehost raised their WordPress price roughly 10x on auto-renewal and would do nothing about it.
“bluehost raised its wordpress press on me by roughly 10x year over year. They bit me when I wasn't looking on an auto-renewal. Wouldn't do anything about it.”
A developer has found Namecheap solid for domains and simple hosting.
“Namecheap has been solid for domains and simple hosting in my experience.”
A Hostinger Business customer gets constant 429 errors in wp-admin from their office network; support confirmed new rate limits but won't adjust them.
“Over the past several weeks, I started getting constant HTTP 429 “Too Many Requests” errors while simply using the WordPress admin panel on multiple websites hosted with Hostinger (Business plan hosting).”
Five days down after the cPanel incident and Bluehost's response suggested files were missing.
“Its Been FIVE DAYS and STILL NOT BACK UP.. we have had a response that sounds like all the files are missing!”
Website down for at least three days during the Bluehost outage.
“My website has been down for at least 3 days”
Bluehost VPS outage after the cPanel vulnerability: the longest outage they have experienced with the host.
“This is the longest outage I've experienced with them.”
During the cPanel-related outage, the live tech lied about what was going on.
“the live tech I reached flat out lied to me about what was going on.”
A Hostinger customer says their site is down all the time and the only support is an AI chatbot, so they'd never recommend it.
“I will never recomend anyone to use hostinger, i am using there hosting plan, all the time my webiste is down, and they said we are fixing, no support team”
A new business site on Bluehost took 10-15 seconds per page and the WordPress backend was nearly unusable; switching hosts fixed it.
“It was so incredibly slow, it would routinely take 10-15 seconds to load a page. Sometimes they just wouldn't load at all. WordPress backend was almost unusable.”
A Bluehost customer paying $21.99 a month for what is now a $13.99 plan was refused any credit for the remaining prepaid term.
“We are currently paying $21.99/month for what is essentially the equivalent of a plan Bluehost now offers for $13.99/month for 50 sites and 50GB storage. We have been grossly overpaying”
SiteGround defaulted to annual billing and auto-renew, charging about $400 unauthorised; refund took 5 hours of chat.
“they will DEFAULT your payments to annual, AND they'll charge your card 2 weeks early for an annual payment you never approved.”
DNS suddenly stopped pointing to domains and SiteGround support could not explain why.
“DNS names are suddenly not pointing to domains and they cannot explain why”
With SiteGround for many years and says they have fantastic customer support.
“They have fantastic customer support.”
SiteGround is usually willing to work with anyone; they phoned about the bot-check page and it got fixed.
“SiteGround is usually willing to work with anyone. I just got off the phone with them about this Very thing and they're going to get back to me in about a half an hour.”
A DreamHost customer of over 10 years can go straight to a human in chat and has always found support understood and fixed the issue.
“You can choose to talk to a bot, but you can also choose to go right to a human. In more than 10 years (with about 6 chats per year)”
A customer quit Hostinger because they could never get past its AI chatbot to a human; even email was answered by the bot.
“just had to quit Hostinger because I can't get past their damn chatbot no matter how much I ask. Even EMAIL was answered by the thing.”
A SiteGround customer says you can reach a real person at support fairly quickly.
“Siteground. You can reach a real person, fairly quickly too.”
A Hostinger customer says it works well for them.
“Hostinger works good for me”
A freelancer runs 17 sites on SiteGround; like other hosts it hikes the price after the intro year, but overall it's pretty solid.
“I have 17 site on Siteground. Like all hosting they have a good year intro then hike it up. But overall, pretty solid.”
Company emails on Bluehost are constantly blocked by Spamhaus and Gmail/Yahoo mail goes to spam; emails sometimes stop entirely.
“We are constantly blocked by Spamhaus it can be a nightmare. My boss doesn't wanna change from them. Not to mention all of our emails to yahoo and gmail go to spam.”
Found SiteGround overrides wp-config auto-update settings and pushes updates; the delay option lives in the hosting panel.
“Turns out SiteGround can override your wp-config.php settings and still push updates.”
A Hosting.com (formerly A2) customer of over a decade says downtime is nil, though support is infrequently frustrating.
“We use hosting.com, which used to be a2hosting.com until last year. I’ve used them for over a decade. They aren’t perfect, but downtime is nil.”
A Bluehost customer's site was down 8+ hours with 429 errors; support told them to pay an extra $200 a month for bot protection.
“It says 429 error too many requests. Its been like this for 8 hours and Bluehost customer service says its nothing or that there are some bots that have had”
SiteGround was great at first but the last year has been a nightmare, with support unreachable behind an unhelpful AI.
“SiteGround was great when I started out. The last year has been a nightmare. It is impossible to contact customer service. They have an unhelpful AI now.”
A Hostinger user gets 403 errors on their site all day long.
“Hostinger is 403 all day long for me.”
SiteGround was historically great but lately adds AI bot-check pages that clients see and it refuses to remove.
“Siteground have been great historically. My only gripe is as of late they’ve started adding AI bot checkers”
New to SiteGround with about 60 sites and really happy with support and features.
“I'm really happy with their support and features.”
A Hostinger customer since 2024 finds it very fast, with a clean, beginner-friendly dashboard.
“Hostinger user since 2024 here. Yes, their speed is very fast, and their dashboard's UI is very clean and beginner-friendly.”
A Hostinger customer of about two years moved from its builder to hosting and a VPS and finds it stable and good value.
“I’ve had a pretty positive experience with Hostinger over the past \~2 years. I actually started using their site builder at the beginning (wanted to try it, just for curiosity),”
A Hostinger customer of 18 months says the renewal jump is real but reasonable, and support got noticeably better after the first year.
“been on hostinger for about 18 months now and yeah, the renewal jump is real but still reasonable compared to what you'd pay migrating to siteground or wpengine.”
Stayed about a year after Bluehost jacked up the rate, then moved to another host.
“I stuck with them for about a year after my rate got jacked up.”
After a year, performance is hit or miss, the dashboard lags, and support does not help or put in effort.
“Site performance has been hit or miss, the dashboards lags all the time, support is not able to help or don't put much effort to do so.”
Left Bluehost over the renewal bill but had no other issues with them.
“I left Bluehost two maybe three years ago. I got the renewal bill and couldn’t justify the cost.”
An agency on Hostinger's Agency Startup plan sees 5-second response times and frequent downtime with only 9 sites, and support keeps contradicting itself.
“I'm having lots of problems with the Hostinger Agency Startup plan. I also have some WP sites on Hostinger Cloud Startup and have no problem, but the sites in this”
A Hostinger user finds hPanel very easy and support great, but scaling gets hard and the renewal came in at 3-4 times the first-year price.
“Hostinger is great for beginners, Their hpanel is super easy to use and the support as been very great for me, but once you start to scale, things get a little hard...”
After 10+ years: performance fine, but issues increase and customer support has become genuinely unhelpful.
“Performance has been fine, but issues have been steadily increasing, and customer support has become genuinely unhelpful.”
An OVHcloud VPS customer was emailed that their price would double from March 1st.
“They doubled the price (via email for March 1st)”
A Bluehost customer was told they were near the 50GB limit and upgraded from $60 to $400 a year, then found auto-generated stats files filling the space.
“Few months after I bought hosting from Bluehost I was alerted that I'm close to my data limit of 50GB and asked to upgrade my plan. I have done so”
A new Hostinger customer expecting an $11 monthly plan was charged $194 for a year, cancelled within hours, and weeks later still had no refund.
“I signed up on Jan 25, 2026 expecting a monthly plan of $11.00 per month but was charged $194.18 for a full year.”
Bluehost VPS got stuck in a reboot; a ticket found within 2 hours that an engineer caused it by accident.
“when I opened a ticket with them, 2 hours later they discovered that an engineer did something by accident.”
Tested Bluehost managed VPS: a firewall request took 24-48 hours and was never installed, no remote backups, and the 30-day guarantee did not apply to monthly plans.
“24/48 hours to install a firewall (at the end they said they could not install it so the server runs without a firewall)”
Someone who tried both Wix and Hostinger's builder found Wix's editor smoother and easier for making a good-looking site fast.
“Wix is easier if you just want something that looks good fast without fighting the builder. The editor is smoother and you don’t feel “stuck” as quickly.”
A freelancer builds client landing pages and sites in Framer and finds it easy to use, with clean sites and good animations.
“I have been using Framer to develop landing pages and websites for my clients. It’s been really good, easy to use and can build out really clean sites with good animations.”
Customer since 2019: support did not understand a hijacked domain, and storage was cut to 20% without notice before they left.
“they reduced my storage without telling me (my hosting capacity was reduced to 20% of what I signed up for)”
Moved from SiteGround to Namecheap and liked it, but now finds support not what it was, harder to reach by chat, and confusing bundles.
“I just feel like Namecheap aren't what they used to be and the support isn't the same as well as it's pretty confusing when you try to purchase certain things”
Avoids SiteGround as too expensive for what it is, upselling everything.
“SiteGround is way too expensive for what it is and they upsell everything”
Hosts content sites and client portfolios on Hostinger: clean interface, decent speed with many plugins and rock-solid with no drama.
“I host content sites and client portfolios there and it’s been rock-solid with no drama whatsoever.”
Bluehost was fine for a client site, but upsells during checkout are annoying.
“Used them for a client site last year and it was fine for what it was. The upsells during checkout are annoying as hell though, feels like you're dodging landmines”
Finds Bluehost Cloud solid for speed and uptime, but dashboard upsells and high renewal rates are frustrating.
“As a developer, I find Bluehost Cloud solid for speed and uptime. However, the dashboard upsells and high renewal rates are still frustrating.”
Hired Bluehost for a redesign: tickets unanswered, $500/month SEO billed before delivering a site, and 3 months in they had no website and were out $1500.
“They started charging $500 per month for SEO before they ever delivered a website. 3 months in and I don’t have a website and I’m out $1500”
Bluehost site files kept getting corrupted with injected code; support fixed it twice then called it their responsibility, and the rebuilt site elsewhere has had zero issues.
“They fixed it a couple times then basically said it was my responsibility to fix it”
SiteGround support was fantastic 3 years ago, but after 6 years they left as answers stopped; a domain setup issue took 2 months to resolve.
“I left them this year after a loyal 6 years as I simply could not get answers anymore they have clearly grown massively and customer service has declined accordingly.”
A new SiteGround buyer could not reach any support; order verification failed and a contact form led to a dead page, so they chose another host.
“I CANNOT get access to any type of contact at all.”
A developer coming from DigitalOcean was surprised to hit hard CPU limits on Hostinger that took the server down instead of just slowing it.
“The main thing that really surprised me with Hostinger is that I'm hitting CPU limits. I've been on DO for a while and never ran into that.”
SiteGround is their favorite WordPress host.
“In that case, Siteground is my favorite WordPress host.”
Calls SiteGround the most junk cloud hosting service they have used.
“the most junk cloud hosting service I've ever used”
A 15-year WordPress site owner on Bluehost's Business plan got a year free from a competition but is moving to Hostinger after a rebuild.
“I am currently on a Business Plan on Bluehost.”
Left SiteGround because the yearly fees were too high.
“Up until this year I have been with siteground. However I want to change the provider, because the fees are too high every year.”
A customer had to fight through a painful refund process with Hostinger for a service they never subscribed to.
“the excruciating painfully nail biting process to get a refund for a product and service you never even subscribe to”
Moved to Hostinger from SiteGround and says it has been ok, at a lower price.
“I did eventually go with Hostinger since then and it's been ok.”
Moved from SiteGround to Namecheap shared hosting, cutting $360/yr to $22/yr with zero issues so far.
“I just migrated off Siteground to shared hosting (Namecheap) and went from paying $360/yr to $22/yr. Have had zero issues so far.”
Nine-year customer: GoGeek auto-renewal came in at £604 with renewal haggling every year, but says support is outstanding.
“SiteGround support is outstanding and frankly the only reason I have stayed for 9 years”
An agency running 50 WordPress sites on Hostinger's Cloud Startup plan finds service, performance and hPanel good, but is fed up with constant AI add-ons and deal banners.
“Now Hostinger, the service have been perfectly fine, any problem I've had they have solved and been nice, altough a bit slow, performance is good and I like their hpanel”
An agency fed up with WP Engine and Kinsta moved its ~30 WordPress sites to Hetzner dedicated servers in Germany, managed with their own stack.
“I solved the problem by moving to dedicated servers: Hetzner in Germany, after a few years on Dedibox (Scaleway) or So You Start (OVH). Either with a custom LEMP stack deployed via ansible, or using Plesk or CloudPanel.”
A Bluehost customer since 2009 saw their renewal jump about 168%, and retention would not budge.
“I've been with Bluehost since 2009. My renewal just jumped \~168%, and retention wouldn't budge”
A reseller hosting 30-40 customer sites on Bluehost five years ago constantly had issues with the server being DDoS attacked.
“Constantly had issues with the server my site was hosted on being ddos attacked. Wouldn’t recommend them imo.”
A small-business owner picked Microsoft Exchange Online Plan 1 as the cheapest reliable business email and configured their domain without trouble.
“I ended up going with Microsoft Exchange. Cheapest one that’s reliable.”
A German IONOS user finds it just keeps working, with great German-language service, for domains and free static hosting.
“I don't have bad experiences with them (it's the sort of thing that just keeps working”
A user who self-hosted email before started on Zoho Mail a year ago and has had zero issues; it is better than expected.
“Started zoho a year ago (had been self-hosting before that). 0 issues & it's better than expected.”
A user dealing with IONOS since its 1&1 days calls it cheap with horrible service.
“IONOS are horrid. Do not use. I had dealings with them way back in their 1&1 days through to recent. They're cheap, horrible service.”
A Zoho Mail user of about two years finds delivery issues much better than they used to be, with occasional spam flagging only without proper SPF/DKIM.
“I've been using Zoho for my side business for about 2 years now and honestly the delivery issues seem way better than they used to be. Still occasionally get flagged as spam”
A hobbyist has used IONOS (formerly 1und1) for their web site for more than 20 years and always found it reliable.
“I have used IONOS (or [1und1.de](http://1und1.de) as they used to be) for more than 20 years for my hobby web site and always found them reliable.”
A Hostinger VPS customer says Hostinger pushed them to its pricier KVM plan, disrupted their server twice in a week and removed their snapshot option.
“Forget hostinger since they are forcing people to their more expansive kvm plan, they even sabotage my serveur twice this week and they cancel my snapshot option to make sure i will take their kvm plan!”
Finds Namecheap hosting a bit unreliable.
“namecheap as a hosting is a bit unreliable”
Replaced SiteGround after support became inaccessible; says InMotion Hosting is amazing.
“I use InMotionHosting these days. Siteground's support became largely inaccessible at one point, so I replaced them. InMotionHosting is amazing!”
A developer hosts their site on Vercel's free tier with their own custom domain.
“You can use **Vercel** for that.”
A former Hostinger VPS customer left because its VPS control panel drove them nuts.
“their vps panel drove me nuts so i bailed too.”
A small-business owner with several Hostinger sites is unhappy with renewal pricing around $10.99 a month and is moving sites away.
“Right now, I'm unhappy with Hostinger because of renewal pricing at $10.99 or so a month and want to move 2 of my sites away from them.”
A former Hostinger VPS customer had a VPS terminated for 'abuse' even though it had been switched off for a long time.
“Hostinger terminated one of my VPS with a reason for 'abuse' the best part was that VPS were turned off for a long time and this happened.!!”
A Hostinger customer saw one shared hosting plan renew at three times the price.
“Hosting hiked 3 times for one of my shared hosting renewals.”
An agency found Bluehost silently blocking contact-form emails at the server; support denied it for days before escalation admitted it.
“Chat support was incredibly unhelpful but between them and their X(dot)com support we were ultimately able to get the issue escalated (it took nearly a full day of discussion to get there though”
A freelancer who chose GreenGeeks for client WordPress sites finds its chat support awesome and super helpful so far.
“So far, their chat support is awesome. They have been super helpful”
A SiteGround customer of four years left after it began charging $50 per half hour for WordPress support that used to be included.
“I've used Siteground for 4 years and Hostinger for the money back period. Siteground is good, but they changed their policy on WordPress support to charging $50 per half hour,”
A customer whose old host was deleted got Hostinger support to try restoring both their .wpress and .zip backups and offer to do the migration directly.
“We have reviewed the two backup files you provided (.wpress and .zip). Unfortunately, we were unable to restore the .wpress file due to compatibility issues with the All-in-One Migration plugin.”
A site owner moved from DreamHost to Hostinger a few years ago and says it has been stellar.
“I moved from DreamHost to Hostinger a few years ago, and it's been stellar.”
An agency lost a client domain at GoDaddy after missing the grace period; support promised them first place in the backorder queue, but they had to pay a broker $2,000.
“I called support, and talked to someone, and they ASSURED me on the phone that we would be first in line in the queue of the domain backorder system to”
SiteGround was user friendly but only the first year was reasonably priced, then about a 5x increase.
“SiteGround was user friendly, but unfortunately the only reasonable pricing was for the first year, then it was like a 5x increase”
A user had horrible results with IONOS: an unintuitive interface and constant DNS and routing issues.
“I've had horrible results with Ionos. Unintuitive interface and consistent DNS and routing issues, name shadowing never worked correctly.”
Someone managing 300+ domains says Hostinger is fine and good value for a small site, with shared hosting around $30 a year.
“Hostinger? yes, ok, enough for you unless its 5k+ traffic, you can always upgrade”
A user has used Hostinger for years for themselves and others without problems.
“i have used hostinger for years for myself and people i know without problems.”
Used Namecheap hosting and found some of the lowest resource limits and very slow performance.
“Some of the lowest resource limits I’ve seen in my years of using hosting companies.”
Uses Namecheap shared hosting: SSL is free the first year, then $13.20 per year per certificate.
“They give you premium SSL certificates for free for the first year and after that it's $13.20 per year per certificate.”
A WordPress site owner who used SiteGround before prefers Hostinger now, on a cloud plan with daily backups.
“I already used siteground but for me hostinger is best right now”
A business bought extra email storage from Hostinger and lost half its business correspondence in the transfer; support only said sorry.
“I bought extra email storage from Hostinger, and during the transfer they lost half of our business correspondence. Unbelievable. Their support just said “sorry” and didn’t even try to fix it.”
An agency hosts all its clients' WordPress sites on Pressable and has been very happy with it.
“We use Pressable for all our clients and have been very happy with the service.”
A dev team deploys a lot of projects on Railway (and Vercel, Azure) and has had no issues.
“We deploy alot of stuff on Railway, Vercel and Azure. No issues from any of them.”
A VPS user finds OVH pretty good overall, except for its support.
“Personally i think OVH is pretty good except for their support”
A WordPress host customer would recommend Hostinger, but it auto-renewed a domain they had disabled and took a week of support chats to refund it.
“If you ask me who to use for WordPress hosting, based on my time with Hostinger, I'd recommend them. But this was my only bad experience with them.”
A web designer for small businesses hasn't had many issues with Hostinger and finds it good value for money.
“I personally haven't experienced so many issues with. Now, is it the best one out there? Definitely not. But is it value for money? You bet!”
A Bluehost customer of over a decade is leaving because they keep getting charged more for features that used to be free.
“I've been using Blue Host for over a decade and am tired of constantly getting charged more for features that used to be free. Time to move on.”
A freelancer has hosted about 20 client sites on Hostinger's cloud plan for 4-5 years without a single issue with the service or support.
“I have been with hostinger now for 4-5yrs and have not had a single issue with them or their customer service. I host about 20 websites for clients on my cloud service and it has been faultless”
A Hostinger customer saw prices jump after the new-customer period, and its AI chat support twice gave wrong information that led to refunds.
“Prices increase dramatically as soon as your "new customer" period is up. The chat support is AI and has twice recently given me info that resulted in having to be refunded as it was factually incorrect.”
A Hostinger customer with a few WordPress sites and email has always been very happy, and restoring backups has always worked.
“I'm not a very demanding client, just a few WordPress websites and email, but I've always been very happy with hostinger. (I left siteground as they limited discounts to the first year.) Restoring WordPress backups always worked fine.”
A user ran their family's custom-domain email on Zoho's free plan, with 25 mailboxes of 5GB each, before moving to iCloud Mail.
“I used Zoho for my family’s email where we had 25 mailboxes for free, each having 5GB. My domain and DNS were elsewhere outside Zoho.”
A Hostinger VPS customer on a top-tier plan saw CPU steal near 100%; support stalled, then admitted they had limited the VPS without notice.
“I got a vps plan, one of the top tiers they offer. First week was alright, then started to notice extremely poor performance for my services running on that vps.”
Bluehost email forwarders delivered days or weeks late or not at all; four support fixes only worked for 4-6 months.
“The Bluehost forwarders would send messages days, weeks, late to the gmail inbox I use or not at all.”
A customer on Hostinger's 2-year Business plan sees 2+ second server response times and got only a generic answer from support.
“The error message that bothers me most - Server responded slowly (observed 2152 ms)”
Uptime alerts showed the Bluehost site down almost daily for 5 minutes to an hour, and upgrading to a VPS did not help.
“I noticed the site would go down almost every day for anywhere between 5 minutes to an hour.”
After 19 years of unlimited space (almost 700GB), Bluehost capped them at 250GB for $22/month versus about $100 a year before.
“They now have capped me at 250GB for $22 a month. It used to be $100 a year (unlimited space)”
A developer finds Netlify super steady, with easy DNS, forms and redirects.
“Netlify’s been super steady for me and the DNS + forms + redirects stuff is easy.”
A developer prefers Cloudflare Pages over Vercel: easy to set and forget, a generous free tier, and sites running for years with no issues.
“I’ve used Vercel and Cloudflare Pages. I preferred Cloudflare, pretty ease to set and forget, WAF, Custom rules and more services with a generous free tier. I have multiple pages there for years with no issue.”
A WooCommerce site with only ~1,200 visits/month exceeds GoGeek CPU limits.
“And yet, CPU processes exceed the limits of the Gogeek Plan, which is supposed to support 300,000 monthly visits.”
DreamHost managed VPSs have been great for all their WordPress sites.
“Dreamhosts managed VPS’s have been great for all my WP sites.”
An agency runs 140+ WordPress sites on Cloudways and automates updates, caching and server tasks through the Cloudways API.
“All sites hosted on cloudways.”
Support was once excellent but lately has bot loops and reps who say it is fixed; premium price no longer matches.
“SG is expensive. Their customer support should be commensurate with the premium price. It used to be, but I’m not feeling the love anymore.”
Has used DreamHost for years; shared hosting is almost as fast as the VPS with a separate database server.
“using DreamHost for years. You can pay for a VPS but their shared hosting is almost as fast.”
15-year customer says support went downhill; their VPS SQL server kept disconnecting and Bluehost couldn't resolve it.
“been with bluehost for 15 years but lately their support and everything has gone downhill. My VPS SQL server was constantly getting disconnected and they couldn’t resolve the issue.”
Realized how terrible the platform was with a second site and url rewrites dumped in the site; moved within two months.
“I started with them 6 months ago. When I spun up my second site I realized how terribly the platform was. And the url rewrites they dumped in my site”
Over the last year Bluehost had a bad upgrade, scripted support, high renewals and slow malware cleanup help across several accounts.
“Support - used to be good, technically knowledgeable on the front line. Now it's lip service from people who have never worked in the field”
A former Bluehost customer of years found their site always sluggish and support unhelpful when things went wrong.
“I was on Bluehost for years and my site always felt sluggish, plus support wasn’t that helpful when things went wrong.”
A web developer found Zoho Mail's account management too complicated; setting up their domain email took a while.
“Zoho account management UI is too complicated. They offer too many products and I as a developer took me a while to figure out how to set up my domain email account.”
A Zoho Mail user notes it costs about $2 a month per mailbox and they still have it on the old free plan.
“Zoho is $2/mo for emails. They used to have a free plan, too. I'm not sure if it's still available, but I'm still getting it for free.”
A site owner moved their domains from Namecheap to Porkbun, which is cheaper, with no issues so far.
“I recently moved my domains from namecheap to porkbun and cloudflare. Cloudflare does not offer all the domains, so I use porkbun. Porkbun is cheaper than namecheap and so far no issues.”
A Bluehost customer of 8 years says support reps repeatedly broke their site after guaranteeing they wouldn't, killing organic leads for weeks.
“your tech support is flat out terrible. Multiple support reps broke our site in multiple ways multiple times... after guaranteeing what they were doing wouldn't break it each time. It”
Had speed issues with Bluehost (and GoDaddy) at different times and moved to a different host.
“speed issues with both at different times.”
An agency registers most of its domains through Cloudflare while hosting elsewhere, and it is working well.
“We’re registering most of our domains through Cloudflare but hosting elsewhere now and it’s working well.”
A WordPress developer always hosts on Cloudways and likes its features, great support and ease of use.
“As for WordPress hosting, I always use Cloudways. Lots of features, great support, and pretty idiot-proof to use.”
A small-business owner used Wix for their site and found it amazing.
“Personally used Wix and it was amazing”
A Hostinger customer had their whole account banned and all sites taken down without notice over a domain they had sold 1.5 years earlier.
“Hostinger just banned my account and took down all of my sites without notice.”
Most impressed with SiteGround's support on another site.
“regarding support I have been most impressed with siteground, which I use for another website.”
Uses Hostinger for two sites and rates its support best, even the AI can update PHP automatically.
“Out of all these, Hostinger had the best support. Even their AI can instantly execute things like updating PHP automatically.”
After 10+ years, Bluehost senior support refused to move them off a blacklisted shared IP, so they left.
“Senior support was no help (refused to move me to another server) after being a customer for over 10 years.”
A Bluehost customer says they have been happy with it and its tech support is great.
“I’ve been happy with them. They have great tech support.”
Has been using Bluehost and finds it super affordable.
“using Bluehost and find it to be super affordable.”
A Flywheel customer says it has been awesome.
“I use flywheel and it’s been awesome!”
A new LLC owner hosted their hand-coded site on Cloudflare Pages/Workers with D1 storage for the contact form, for close to free.
“I actually went with Cloudflare, and utilized the workers pages to upload my site. Also, I was able to connect my contact page to a D1 storage using wrangler. The”
A long-time JustHost customer, absorbed into Bluehost, suddenly got 404 errors on WordPress pages that exist and wants to leave.
“I was using JustHost for years (I think over a decade) and they recently got absorbed by Bluehost.”
A GoDaddy customer can reach a real person by phone who fully solves their issues, usually within a few hours, via a callback.
“I can get a real person on the phone who is able to completely help my issues, usually within a few hours. Don't even have to be on hold, I submit my phone # and they call me!”
A web builder found Hostinger blocks all traffic from ExpressVPN's USA servers, locking out a client's father, and support was useless.
“Hostinger blocks all traffic from ExpressVPN USA servers. All of them. It's insane!!! I built a client's site using it and her father couldn't access it. Hostinger support was useless.”
A small business with everything at GoDaddy has had very few issues; the builder is limited but fine for 40+ pages, and support fixed a technical issue on time.
“Personally I have had very little issues. The website builder is limited but good enough for a simple website with 40+ pages. Surprisingly customer service was helpful when I faced a technical issue, they fixed it on time.”
A customer had only bad experiences with Bluehost, which tried to charge their card ten times what they owed.
“Had only bad experiences with Bluehost (trying to charge 10x what I owe them from my card) and Ionos (awful customer service).”
A developer of 25 years was repeatedly locked out of their Hostinger site by its aggressive firewall and lost working hours; support blamed third parties.
“I've been completely locked out of my own site and lost critical working hours due to their extremely heavy handed security policy, only to be told via chat by "Jason"”
A Cloudways customer of years never has problems and finds support very responsive, paying about $120 a month for an 8GB server.
“I have been with Cloudways for years and I am a huge fan. I never have any problems with their service, and in the event of confusion or questions, their”
A web designer has used Hostinger's shared WordPress hosting for five years without problems, for simple sites like restaurants and cafes.
“I’ve used Hostinger for 5 years with no issues but yes it’s shared WP hosting good for simple sites (restaurants, cafes etc) but they do have vps plans also.”
A business owner whose Google Domains registration moved to Squarespace saw domain and Workspace charges go up four or five times in a year.
“I think I’ve had my g suite and domain charges increase four or five times in the last year.”
A small-business owner had domains, email and hosting at GoDaddy, was paying far too much, and saved hundreds a year by moving everything elsewhere.
“I had Godaddy for registrar, email, and web hosting. I was paying waaaay too much. Moved the domains the Porkbun, the email to fastmail.com, and the landing page to Carrd.co. Saved hundreds per year doing this.”
A business moved all its domains from NameSilo and GoDaddy to Cloudflare over the past year; sites are faster and they save quite a bit.
“Over the past year, we have moved all of our domains from NameSilo and GoDaddy. Sites are faster and we are saving quite a bit of money.”
Someone running 100+ domains registers them with Namecheap, gets bulk renewal discounts around $7 a domain and has never had issues.
“I use Namecheap for domain registrations and never had issues with that.”
Someone helping a business owner saw GoDaddy hold an expired domain for ransom, then re-buying it meant dodging upsells across multiple screens.
“I helped a business owner whose domain accidentally expired and GoDaddy held it for ransom before trying to auction it off when he didn't pay the ransom. After they failed”
An agency sees good results on Hostinger's mid-tier plans and finds it a good balance of performance and cost.
“I find it’s a good balance of performance and cost.”
A SiteGround reseller finds it simple for beginners but warns that renewal prices should be checked upfront.
“for SG as well, simple for beginners.... the renewal prices to be checked out (not a problem for me as I do reselling, but it can be for some people, so betetr to be informed upfront)”
A former Bluehost customer says it starts very cheap and then increases fast after a year or two.
“I've been with BlueHost years ago, they are one of the ones that start at a very low price, then increase fast after a year or two.”
A small store hosts WooCommerce on IONOS with free nightly backups, but there are a couple of things IONOS could do better and they plan to move.
“We are currently using Ionos to host us but there's a couple things they could do better so we're looking to change but there's no real hurry.”
A hobby blogger who hosted sites on Hostinger calls it a great host, but the price shoots up steeply after the first one or two years.
“I have hosted sites with Hostinger before - they're a great hosting site - but after the first 1 or 2 years, the price shoots up steeply.”
A Hostinger customer was charged for services they never got or requested, and support refused a refund despite the chat history.
“They charged me fees for services they didn't provide, and for fake services I did not request nor approve.”
At renewal Bluehost raised the price dramatically, more than a small hobby blog justifies.
“they increased the price dramatically, more than I'm willing to spend for just a small hobby blog.”
Migrated from Bluehost to Namecheap hosting and the site loads faster, $50 for 2 years promo.
“my site loads faster than it ever did with bluehost. $50 for 2 years promo.”
A long-time Bluehost customer says support got terrible after it was bought, fixes took days, and prices went up, so they left.
“Blue host was amazing about 10 years ago or so. Great customer service etc. Then they got bought and I didn't know it. I couldn't get someone on the phone”
A developer who tried GoDaddy and Hostinger for domains finds Porkbun easier and has never needed its support.
“something about porkbun felt... easy?”
A Namecheap customer of many years has searched domains dozens of times before buying and never had them sniped or repriced.
“I've used Namecheap for years and searched for potential domains dozens of times before purchasing. I've never had this issue before.”
A developer buys domains through Cloudflare and likes its UI and the extra services that come with them.
“Cloudflare is the best. I do really like the UI and some attached services when buying domain name.”
A developer says Porkbun has been a reliable registrar for them.
“Porkbun has been reliable for me too”
A Namecheap customer found the domain they searched still waiting months later and calls Namecheap rock solid.
“Namecheap is rock sold.”
A developer is moving all their domains to Porkbun for its UI and services, after using it alongside NameSilo.
“Porkbun has one of the best UIs and the features and services are really great.”
A site owner moved 6 sites to Hostinger and is impressed: the Kodee AI assistant was useful and a human replied within minutes.
“Just moved 6 sites over to Hostinger from a pretty bad host. Wasn’t expecting much, but honestly impressed.”
Calls SiteGround's $300/year renewal preposterous and is considering taking the site offline.
“No defined budget but $300/year was preposterous”
A user found Hostinger easy to use; the Premium plan's single core and 1GB RAM felt slow, while Business felt comparable to SiteGround StartUp.
“Hostinger Business felt comparable to Siteground StartUp for me, in terms of back-end responsiveness. I'd still pick Hostinger over someone like Blue.”
A long-time cPanel user found Hostinger multi-domain hosting a nightmare, with pop-up marketing, paid email add-ons and awkward email aliases.
“Hostinger has been not entirely but one of the worst decisions I ever made with multi domain hosting, say it might be good for beginners that does not mind popup”
After a year on Hostinger a blogger moved another site there from KnownHost; its automated tools fixed major errors on their own and migration was easy.
“hostinger has great automated tools and help. It resolved some major errors without any effort on my part.”
Bluehost's plugin shows a sales pop-up when adding any plugin, with no close button, a pushy upsell tactic.
“now brings up a Bluehost sales pop-up to charge you to add any plugin to your website.”
Found using Bluehost a miserable customer experience.
“Using BlueHost was a miserable customer experience.”
A Cloudways customer on a DigitalOcean server reports a lot of downtime, about every two weeks.
“A lot of down time with Cloudways, every two weeks since Nov. 2024 using their DigitalOcean server.”
MySQL quota issue recurred; SiteGround wanted $200 Expert Care to help, so they feel unsafe hosting business sites there.
“This same issue already happened with another site I hosted on SiteGround, and now it’s happening again.”
A user recommends Hetzner VPS for better hardware at a much lower price and has used them for years.
“Hetzner my guy, if you want VPS. Better hardware, for much lower price. They are from Germany, and I am using them for years.”
A developer has used netcup VPS for personal and customer apps for years and has always been very pleased.
“I've been using them for hosting personal and customer applications for years and have always been very pleased.”
A site owner migrated their Avada-theme WordPress site to Hostinger and saw performance improve by about 50%.
“yesterday, I migrated my website, which was built on the Avada theme, to Hostinger. The performance of the website has improved by 50%”
A customer moved from Hostinger to ChemiCloud using its free migration service; the site works well and is much quicker.
“I’ve used their free migration service, and the website works well in the preview mode. And I’ve also moved my email. Not touched the domain yet.”
A Hostinger customer learned from support that publishing with Hostinger's website builder or Horizons disables FTP, file manager, PHP, SSH, databases and Git.
“If you use Horizons (or their website builder) to publish to your domain it disables, directly from supports mouth: File Manager, FTP, PHP, SSH, databases, Cron Jobs, GIT and IP Manager.”
A ChemiCloud customer had it migrate 4 sites and found it super efficient and thorough, with chat guidance.
“I had ChemiCloud** migrate 4 sites. They’re super efficient and take care of everything.”
A web designer and developer says they are happy with Hostinger shared hosting.
“I know web design and dev and can say I'm happy with hostinger. Shared hosting too.”
A Bluehost customer was double charged, had their site taken down despite paying, lost domain privacy and now gets ~10 scam calls a day, with refunds that never came.
“They did the same to me a week or so ago. Bluehost is god awful. I got double charged for hosting and hosting with privacy. After arguing they refunded me”
A Google Workspace user runs their personal domain's email through it, paying about $15 a month for Gmail, Drive and Office apps, ad-free.
“I recommend getting a domain and a Gsuite subscription. That’s what I run my personal domain through.”
A cleaning business owner built their website on Squarespace and finds it great and easy to use.
“I used squarespace for my website and it’s great. Easy to use!”
A small-business owner regretted GoDaddy: heavy upsells, a much higher renewal price, and a $2.5k website service that dragged on and was only partly refunded.
“Lots of upsell, when it came to renewal they wanted to charge a lot more.”
A contractor's client lost five sites when a Bluehost support rep accidentally deleted the whole hosting account while reconnecting Jetpack; they were restored one at a time.
“Immediately after he did that our entire hosting account was deleted. We just lost 5 websites all at once and they are currently trying to fix it. Under our hosting”
A Bluehost customer saw ten sites go down and was first told there was no backup; they were found eventually after a stressful week.
“This happened to me once on Bluehost too. Ten sites went down and at first they said they had no backup. Turned out they’d moved the account to a new”
Stayed years with SiteGround, then moved simple sites away over price hikes and more aggressive rate limiting.
“I was with site ground for years but because of price hikes and more aggressive rate limiting I moved all the most simple sites to a different Hoster”
A developer found A2 Hosting (now Hosting.com) shared hosting fast and stable, but the price roughly tripled after three years.
“For shared servers very a2hosting is very good, fast, stable, but after 3 years price is, like, 3X.”
A WordPress developer relies on DreamHost's unlimited shared plan for unlimited domains, hosting and email, calling it their secret weapon.
“I recommend Dreamhost unlimited shared plan. Unlimited domains, hosting and email, it's pretty nuts. Domains you pay for each but hosting is just .. unlimited. There you have it, my secret weapon.”
A Bluehost customer who prepaid two years had their landing page taken down, then Bluehost held their 20-year-old domain for ransom and kept trying to charge their card.
“Good luck. I paid for 2 years up front, then 2 months into it they took my innocuous landing page down and told me it was glitch on their end,”
A Hostinger customer saw upload speed randomly throttled to 6 Mbit/s while within resource limits, and support blamed them.
“They implement a hidden rate limiting on upload speed so it just randomly drops to 6Mbit/s (even though resource usage is strongly within limits)”
A customer who moved 8 mailboxes and a site to Namecheap says support answers by email within about 10 minutes and answered every issue.
“I recently moved my 8 emails and website to them. Our next move, now that we got all the other going.... is to move the domain to them. These guys”
A HostGator customer runs about 10 sites on a $39-a-month shared server and has never had an issue.
“Host gators shared server is $39 a month. I have about 10 sites and have never had an issue.”
A business owner left Shopify, where plan plus apps cost nearly $200 a month, for WordPress at under $100 total.
“I had one of my businesses on Shopify, only because our supplier had a plugin for orders on demand.”
A HostGator customer hosting a news site found its WooCommerce plan costs as much as Shopify.
“Host Gator's woocommerce plan is as much as Shopify.”
A WordPress user rates A2 Hosting (now Hosting.com) for great support, fast servers, reasonable prices and one-click WordPress installs.
“A2hosting - great support. Fast servers. Reasonable prices. One click WordPress install.”
A Bluehost customer's escalation to its executive response team turned into a push to buy a $1-2K Pro Services package, with nothing done after a month of calls.
“So when I posted on Reddit that Bluehost was garbage and that I could not find a single person to speak with that made sense there, I received a response”
Has a few projects on Kinsta and says the support has been really good.
“I got a few projects on Kinsta, they have a Singapore DC and the support has been really good.”
SiteGround has been very helpful compared with other hosts in their experience; earlier GoDaddy was worst.
“Siteground has been very helpful compared to other hosting companies (in my experience)”
Four to five years on Bluehost: service is good, but renewals jump and storage is limited.
“Their service is good, but I hate how they try to increase their prices a lot at every renewal and also put a limit on storage space”
After upgrading to SiteGround Cloud, every ad-driven traffic bump causes 500 errors and they are told to upgrade again; switched to Rocket.net.
“and it causes 500 Internal Server Errors that take my site down.”
Moved a dozen sites from Bluehost to A2 Hosting; support has been excellent and far more knowledgeable than Bluehost.
“Support has been excellent. And I’ve hit them frequently with what I think are probably less common requests. They’ve proven far more knowledgeable and helpful than BlueHost ever was.”
A former Bluehost customer was auto-renewed a domain and protection package without knowing, and got the $41 refund only after citing UK consumer regulations.
“They auto-renewed a domain and some sort of protection package without my knowledge. Had moved all of my active hosting away from them to Krystal (who are amazing btw) over”
A former SiteGround customer left over rising prices and lack of easy-to-access support.
“I was using Siteground but have now left because of their increasing prices and lack of easy to access support.”
A former Bluehost customer randomly got an invoice from them years after leaving.
“Yeah, randomly got an invoice from them years after leaving. They are a nightmare.”
A user switched from Bluehost to Cloudways, which is so much better and costs no more than Bluehost's second-year renewal.
“I switched to Cloudways personally. SO MUCH BETTER than Bluehost, and doesn't even cost more than Bluehost's second year renewal cost.”
A user switched from Bluehost to Rocket.net last fall and hasn't looked back.
“I switched out of Bluehost and moved to Rocket.net last fall. Haven't looked back since.”
A WordPress developer has had Hostinger for years for personal sites and side projects with no issues whatsoever.
“I have had Hostinger for years for my personal WP site and some side projects and have had no issues whatsoever.”
A freelancer hosts all clients on SiteGround and likes its 30 days of backups restorable in about five minutes and its file explorer.
“I host all my clients on Siteground. If this had happened there, you’d have 30 days of backups for your site that you could restore in about 5 minutes with”
A Flywheel customer of 10 years says its support is stellar, caching the fastest they've seen, and daily downloadable backups come included.
“I have a site that's been on Flywheel for 10 years (next month) and can attest their support is stellar. When I was a WP noob 10 years ago, they”
A company moved from WP Engine to Kinsta and couldn't be happier: great support and features at half the price at scale.
“I’d highly recommend Kinsta. The company I work for moved to them last year from WP Engine and we couldn’t be happier. Great support and features for half the price at scale.”
A DreamHost customer of years is happy with its service.
“You might look at Dreamhost. I've used them years and am happy with their service.”
An agency that preferred Flywheel says WP Engine's first support reply is always a form response telling you to deactivate plugins, even when you already did.
“WPEngine, the first reply is always a form response telling you to deactivate plugins, even IF your ticket clearly states you already deactivated all your plugins.”
A former Bluehost customer fell for its marketing and had nothing but problems for a year while paying more than every competitor.
“Like any other BSaaS companies today, Bluehost is a marketing company masquerading as a hosting provider. They pay big bucks to be everyone’s “recommend premiere” hosting service. I have never,”
A user says Cloudways is good for hand-holding, with excellent chat support that is patient and knows its stuff.
“Cloudways is good for hand holding. Excellent, in chat, support. I host my own on digitalocean (cloudways is their product).”