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After about four years on the host, the swap from SiteLock to the host's own AI protection meant malware was found twice without any notification or cleanup for a small business site.

About 20 WordPress sites kept crashing on shared plans, and the move to a managed VPS on the host's advice made things worse, so they are leaving.

After years on a shared plan, renewal hikes put their bill at about $20.63 a month, above the $17.95 list price, so they feel overcharged and are shopping around.

Uses Hostinger for website hosting and says it has always been pretty good.

After 25+ years, their WordPress installs were all hit with bot and spam files for the first time during DreamHost's security incident.

Locked out of email for three days after a forced password reset; DreamHost ignored repeated requests to reset MFA and does not take phone calls.

When they reported a hacked site, DreamHost support gave minimally useful info but kept the site up and put a restored backup in a separate directory.

Left SiteGround because the plan renewed at several times the introductory price after the first year, and moved to Hetzner where the renewal matched the signup price.

After a malware attack on shared hosting, HostGator support wanted over $300 to fix and restore.

InMotion left a client's VPS unpatched for a security issue for over a day while two tickets went unanswered and phone support could not escalate.

With A2/Hosting.com for over 12 years, says support feels less personal now but is more effective and faster for many issues, and that things have been stable lately.

Started building a site on Bluehost, went another way, and found cancelling hard: no online option, and customer service kept questioning the reason for more than 15 minutes.

Six years with A2, now Hosting.com, with no issues from the change apart from pricing, and great support.

Stayed with MDD Hosting for about a decade and still calls them fantastic, leaving only because they could not swing the pricing for another three years.

Moved to A2 Hosting for better performance than GoDaddy; after the Hosting.com acquisition the legacy plan rises from $11.99 to $16.99/month.

Sites on their IONOS account went down during the PHP incident while SiteGround and Krystal were fine.

Found SiteGround middling: better than Bluehost and worse than Kinsta, with pricing that matches that middle position.

Says their Hosting.com server stayed unpatched against a critical PHP exploit for 12+ hours, forcing them to take production servers down for a day, and plans to leave at renewal.

Hosts about 418 WordPress sites for work on a SiteGround server; sites keep going offline and SiteGround blames the uptime monitoring tools, which the poster disputes.

Former A2 customer pleasantly surprised two years after the Hosting.com takeover: prices remain attractive, services run as intended and tech support is great once past the AI bot.

Manages about 150 small-business client sites on SiteGround, likes the control panel and extra services and rarely needs support, but would not use its VPS or cloud plans for heavy sites.

SiteGround updated all their sites within an hour during a critical PHP patch while WP Engine lagged.

They stopped using IONOS hosting last year yet were charged a large amount for Web Hosting Plus. Their cancellation had been scheduled for October 2027 and they had to exchange multiple emails to request a refund.

Very happy with SiteGround: one yearly plan covers 10–20 sites with unlimited mailboxes, the interface is easy and real people answer for troubleshooting.

Migrating to Namecheap hosting, one primary site lost all its content and backups could not fix it.

They have used A2 for about 6 years for a static site, email and Mailman lists, and the package does what they need. Renewals are now many multiples of the original price, so they plan to move.

They used A2 for 10 years and say Hosting.com is not the same company, advising to dump it. They now use only nonprofit hosts.

Runs Next.js on a Hostinger VPS for about 8 dollars a month versus 20 on Vercel, but notes it is only cheaper because they do the fiddly ops work themselves.

Long-time customer facing a steep renewal price increase and a support reply from an AI bot, after several outages in the past year that forced their first support tickets; switching hosts.

Says Hosting.com support is now AI responses where they used to get a human with decent support.

Had an A2 reseller account for nine years and says that after Hosting.com took over, WHM was inaccessible for days, cPanel crashed, prices rose and support was horrific, so they left.

They have used Hostinger for over a decade for their agency, hosting hundreds of clients with zero issues, possibly helped by an agency account.

They came to Reddit to praise the A2/Hosting.com support team after a really smooth support experience, saying the team has been fantastic for them.

Customer for years with a few reliability issues. Their site was shut off after exceeding traffic limits and the warning email never arrived because email was also down. They upgraded to a VPS and find it expensive.

They host a couple of client sites with InMotion and find it great so far, if a bit pricey.

They run client sites across a VPS and a dedicated server, are happy so far, and find the tech support really competent.

Their IONOS account was deleted, they can no longer log in and all their websites are down. They got no help from IONOS customer service.

They cancelled their Prime Hosting account in April but got an invoice in September and were charged anyway. Support claimed to have no record of the cancellation, so they disputed the charge.

They host several sites and recently saw availability and performance problems. Support blamed abusive activity from other accounts on the shared server and recommended an upgrade.

They used Hostinger shared hosting for a couple of years, rate the cost-benefit above average, and say their site never went offline with decent loading speeds.

Submitting a cancellation 11 days before renewal still resulted in a 235-dollar card charge, and support refused to issue a full refund.

Has used DreamHost for years without issue.

They have had sites there for a decade and say support dropped sharply after the rebrand, with an aggressive support bot that gave them false information several times.

As a customer they noticed support tickets started being answered by AI, ending one of the last human support portals they used.

They are a legacy A2 Hosting customer and say support has declined significantly since the acquisition. They rarely reach anyone knowledgeable on chats or tickets.

Their website was taken down over a flagged malicious file, and the host asks $160 to resolve it. They find the charge ridiculous.

Four years on Hostinger with good hosting for small WordPress sites, but support is mostly AI that kept them in a loop during an urgent matter.

They have been with DreamHost for 20-plus years and are thinking of moving, but say mail hosting is still the best deal when emails are added.

Likes SiteGround but the GoGeek renewal is $450 for one year, which seems expensive.

Long-time InMotion customer says recent support changes made staying untenable: limited AI chat, 30+ minute human queues and unanswered tickets.

They host sites and email on IONOS and often have to create a mailbox about three times before it works. Manual configuration sometimes still fails.

A Hostinger user finds it enough to host multiple browsing sites, though they prefer Google Workspace for high email volume.

They moved from Bluehost to InMotion and describe it as a very good experience.

Sites hosted on Namecheap had intermittent downtime for weeks and support could not help; moving hosting elsewhere.

A Bluehost customer of about six years says it fits their multi-site and email needs well.

They paid 2 years upfront for Hostinger shared hosting, but the account was blocked within 6 months with no refund and no way to access the admin panel. They say they have heard similar reports and advise switching.

An InMotion Hosting customer runs a few sites there and barely has to think about hosting, which is the point.

A Hostinger customer says there is barely any human support and the price rises after the first term, though the platform itself is amazing.

Has used HostArmada and FastComet; both pretty decent and far better than Hostinger for shared hosting.

Good run with InMotion for client sites: consistent performance and solid support.

Years of use with great performance and best-ever support, and no poor performance experienced.

Going through hell with Hostinger and its Horizon AI tool and regrets the time spent.

On Hostinger Cloud Startup the server works well but support is poor and takes days.

A small host who used Hostinger says it has no phone line, only slow email support and occasional slow live chat, and migrating off it got harder.

A web agency uses Hostinger's Business plan for client sites and finds it easy to manage, though renewal costs rise each year.

Left HostGator because it charges your account for unneeded services and asks permission later.

Fed up with InMotion Hosting and its security issues.

Linking two URLs crashed all their HostGator-hosted sites, the backup did not work and promised compensation never came.

They have two sites on an IONOS shared plan and both were unaffected during the outage. They downloaded a backup as a precaution.

Finds SiteGround cheap, fast, good value with excellent support, with no limitations apart from one image optimizer issue.

Their IONOS shared hosting went down the day after they launched their product, and IONOS could not even move the sites to another server. They moved to another host that day.

Their websites were down for 6 hours during the IONOS outage. Support confirmed the problem but gave no ETA.

They hold two accounts and were affected by the data center outage; with two months left on one they may move it to another location.

A Namecheap VPS was dead for most of the day during the Phoenix outage.

Their hosting was down since 7:30am during the Hosting.com data center outage.

Three of their hosting accounts were down for hours in a Phoenix data center outage, with no answer on failover. They have been with A2 for years for support and Turbo speed but are now looking around.

A Namecheap datacenter cooling failure took their sites down for most of a day, and Namecheap communicated poorly beyond Twitter threads.

Their one site hosted on Namecheap went down during the Phoenix outage with no real communication, while the nearly 100 registered sites were fine, so they will move it.

Sites hosted on Namecheap were down for six hours during the datacenter outage and they plan to leave.

Used Namecheap for decades without uptime problems until the datacenter outage, when they received no notification email.

During the outage their 15 Namecheap-hosted sites in a different datacenter had no issues.

During the August Namecheap outage, couldn't access business emails.

A few of their sites were down during Namecheap's August 13 outage.

Site and WordPress backend down for hours during Namecheap's August outage.

Their hosting account was deleted at server level two weeks before the renewal date, taking their site and cPanel offline. Support wants the renewal paid before restoring from offsite backups.

Cannot give a collaborator builder access because their premium hosting plan is not the agency tier.

Instant, knowledgeable live chat support and solid hardware, but renewal prices jump to 3.5x the initial promotional rate.

Has used DreamHost for various things for over 20 years; DreamPress is decent and support has always been good.

Namecheap suspended their hosting account after 3 months pending ID verification and refused a refund on the $108 two-year plan.

They have a small blog on managed WordPress with IONOS and call the service awful. Support replies rarely and only tries to upsell them to expensive packages.

They ran a non-profit WordPress blog on IONOS and found it expensive and awful, then moved hosting elsewhere.

Their managed WordPress site on IONOS got disconnected at random a few months ago without them doing anything. They phoned customer support, who fixed it.

Customer for many years who just upgraded from shared to VPS with 10 domains without problems. Chat support answered in about 5 minutes and sorted out their CWP question quickly.

Moved from GoDaddy to SiteGround because SSL is free.

Has used DreamHost for years: excellent uptime, very good support and reasonable prices.

Both of their websites went down last week due to a Bluehost server problem; they moved to another host and say Bluehost got bad.

A user recommends InMotion's VPS, which has been pretty reliable in their experience.

A WordPress developer of 18 years says SiteGround has been dismal every time they have tried a site on it.

A developer moved a client site from Bluehost to Krystal after cost-cutting led to issues, though they thought Bluehost's customer service was pretty good.

A digital goods seller with 20-30k monthly visitors is leaving Hostinger after more downtime than expected and a crypto-miner infection that was a nightmare to clean up.

They switched from GoDaddy after a sales promise of better, but found the design process frustrating, the WP admin tools clunky and support as ineffective as before. They say the switch was wasted money.

Prices crept, malware returned the same day after cleaning, and HostGator's SiteLock was useless, so they left.

A blogger on Bluehost for three years says the price went up every year and it isn't worth the hassle anymore.

A user says they have used SiteGround for years and it has been awesome.

They cancelled their contract after being billed four payments for the same hosting, with IONOS claiming they had ordered it four times.

Reseller of about 80 sites for 10+ years. Months of 500 errors were traced to a 25 connection cap, and the only fix offered was a pricier plan or a VPS upsell with no tenure discount. They plan to migrate away.

They were very happy for years and made many referrals but say support has declined recently.

They moved their Webflow site to WordPress on their Hostinger plan using an AI agent that produced a theme zip, and report the site was a pixel-perfect copy and easier than expected.

They run a site on IONOS shared hosting and could not get the ionCube loader working for a plugin. IONOS support was busy, the phone line is overseas, and the help they got did not work.

They transferred two domains to DreamHost expecting email to be included, then learned each mailbox costs $19.99 per year extra. They bought two mailboxes anyway.

They used InMotion managed dedicated servers at a former employer and had a good experience.

The June renewal notice did not mention the new email plan or 20GB limit, then it autorenewed with extra charges.

A long-time developer found neither Hostinger's AI nor its human support could fix a simple FTP problem, and calls the support unacceptable.

A customer for years now pays $30 a month for a plan that was under $10, with new domain and MySQL limits.

Their whole account, including email accounts, was shut down over an alleged DDoS attack on one unused site, without the host contacting them first.

They canceled a one-year Hostinger subscription but say Hostinger kept trying to renew it and charge their card. A recently renewed card prevented the charge.

InMotion was their first web host around 2008-2009. They left after a few years because of value.

They run InMotion dedicated servers and say they have been very happy with them.

Bluehost is a nightmare to cancel and tries to charge at renewal even after you tried to stop everything.

After ten years HostGator now charges $36 a year extra for a third mailbox with only three weeks notice.

Has hosted many websites, simple and complex, at DreamHost for 20 years.

They were with HostGator for over 20 years and wanted to leave for years, staying only because of many domains, client sites, reseller and WHM setups, before finally deciding to move.

Moved hosting from Namecheap to Krystal and migrated a VPS to KnownHost, with zero complaints for either.

On Namecheap Stellar Plus hosting for email, their SMTP server is not trusted by all recipients, forcing external SMTP services.

They were charged 4 euros for a hosting package that showed 1 euro in the cart, then could not log in because the account seemed not to exist.

They have used IONOS for 15+ years, and tech support went above and beyond when an issue came up; a newer VPS account has had no billing surprises.

Their website took 7 seconds to load and support tried to upsell an expensive hosting package instead of fixing it; a technician only fixed it after a separate ticket.

HostGator moved their seven tiny mailboxes to an email plan costing an extra $38 a month, after years of unannounced price hikes.

They recently moved their personal sites to IONOS on a 2 year commitment at a pretty good price and are happy so far.

HostGator added file size limits that trap their projects on the shared server.

They report no issues at all and consider the price really good for what is offered.

Has used SiteGround for 18 years and doesn't mind it.

Three-year hosting plan worked well, but the renewal rate is triple the cost of signing up as a new customer.

Five-plus year customer finds SiteGround's new Site Tools layout clunky, adding clicks to every task.

A Hostinger customer of six years never renews; they buy a new promo plan and migrate the site to avoid the renewal price.

After they complained, support moved them to a new server and it has run without issues for about a year. They think problems come from the neighbours on shared hardware.

Used InMotion Hosting in the past and still has clients on it who are pretty content.

Hosts three domains on Namecheap, one on its own instance, and finds the price rise noticeable but still acceptable.

They say quality dropped after the rebrand, with frequent downtime and overload that made their shared hosting too slow. They want a Singapore-based alternative.

Pays yearly for Hostinger and finds the pricing good; Lighthouse performance was in the high 90s like their other hosts.

Runs multiple high-traffic sites on ChemiCloud for the past year with nothing to complain about.

Bluehost raised the renewal to over $700 from about $250 for three years.

They pay $649 for a handful of hobby sites and found the upcoming bill listed at $536, so the actual charge is about $100 higher. They also got an email prepping them for a price increase without numbers.

They get 10-50 daily visitors yet ScalaHosting flagged CPU usage as too high for shared plans. Cloudflare and plugin cleanup did not help, so they plan to try the Entry Cloud plan.

Six years of issues: DNS changes never going live, support staff lying, and SSL auto-renew breaking randomly.

SiteGround auto-installed an AI plugin that broke their site's forms and cost over $10k; they are leaving.

Paying about $200 a year at A2 Hosting, they get persistent 503 errors with AI chat only and unanswered calls.

A Hostinger customer cancelled within 30 days but was refused a refund and kept being charged; support is AI-only and they filed a card dispute.

Left GoDaddy over renewal rates and moved to DreamHost, whose WordPress migration tool made it very easy.

They have used IONOS for about 10 years with 10 domains and 27 mailboxes, paying just over 500 pounds a year. Support was unhelpful about a Search Console email warning, so they are considering moving.

Finds bulk loads into MariaDB blocked as a security risk, making large imports a pain.

Bluehost raised their WordPress price roughly 10x on auto-renewal and would do nothing about it.

After about two years they say long early hold times have improved dramatically. A support specialist helped them clean up infected files during a ransomware attempt.

A HostGator pre-sales technician could not understand a simple image-hosting use case, so they ruled the host out.

cPanel performance degraded from sluggish to unacceptable over a year, with frequent downtime including a 24-hour outage and unhelpful support.

They had no issues on the managed WordPress Plus plan in the past year, but the renewal jumped from the $148 introductory price to $428. They are weighing a $299 plan or another host.

Years on DreamHost, started with great support and fair prices, but support is now hit or miss and prices have steadily climbed.

They tried IONOS to set up multiple WordPress installs and got frustrated in 30 minutes. Support was only AI responses, and after cancelling the next day they were still invoiced despite the 30 day money back guarantee.

Support replies now take hours instead of minutes and a hosted site has been throwing 5XX errors for a full week.

They have paid for well over a decade and say service got steadily worse. Their IP was blocked for a day and several support tickets produced no fix, so they are leaving.

A Hostinger Business customer gets constant 429 errors in wp-admin from their office network; support confirmed new rate limits but won't adjust them.

They picked the cheapest IONOS plan for a class, then months later noticed charges of 81 and 89 dollars a month for add-on contacts they do not recall signing up for. Their WordPress site also stopped working.

Five days down after the cPanel incident and Bluehost's response suggested files were missing.

They have four low traffic WordPress sites hit by bots and say ScalaHosting cut their PHP-FPM processes so pages take up to a minute to load. The only fix seems to be a pricier plan.

They had no real technical issues at HostGator but disliked the heavy sales messaging. They say HostGator upgraded them unilaterally just before an auto renewal.

Their business VPS (originally from ixwebhosting 22 years ago, then A2) was offline for over 3 days and the email server for over 5 days after the Hosting.com takeover, with no backup available to them.

Reports a discount-code bait and switch with $403 for basic hosting and a $131 charge for downgrading; dispute lost.

Website down for at least three days during the Bluehost outage.

Bluehost VPS outage after the cPanel vulnerability: the longest outage they have experienced with the host.

During the cPanel-related outage, the live tech lied about what was going on.

SiteGround switched off a client's site after marking a standard PHP library as malware, then pushed paid support and scanning.

The staging environment on their Managed WordPress plan never populated, and a ticket got the same daily investigating emails for 3 weeks. They also hit the cPanel outage and bought WP Engine to migrate.

They were frustrated that Hosting.com had not yet applied the cPanel patch and restored cPanel hours after release.

They run 10-15 WordPress domains at Hosting.com and say one or another is hacked daily despite updates, 2FA and Wordfence; this started about 6 months ago after 2 quiet years, and they restore via support tickets.

They say IONOS deleted their website data multiple times, forcing them to rebuild the site repeatedly. They had been a customer for over 10 years since the 1&1 days and say service declined after the rebrand.

A Hostinger customer says their site is down all the time and the only support is an AI chatbot, so they'd never recommend it.

Namecheap shared hosting changed terms three months in, capping aliases at 10 per mailbox when the user had over 1,200, so they left.

A new business site on Bluehost took 10-15 seconds per page and the WordPress backend was nearly unusable; switching hosts fixed it.

They paid $14 for web hosting yet received many emails claiming an outstanding balance, and IONOS added a product they did not order. Support then stopped responding to their email address.

Used SiteGround in the past: OK, but load felt slow from overloaded servers, so moved key sites to Smoothosting.

A Bluehost customer paying $21.99 a month for what is now a $13.99 plan was refused any credit for the remaining prepaid term.

They have the same legacy-server problem as the original poster and do not want to move. They were already considering leaving because Hosting.com removed their lifetime discount.

SiteGround defaulted to annual billing and auto-renew, charging about $400 unauthorised; refund took 5 hours of chat.

Runs a solo consulting site on Hostinger WordPress hosting, which handles security updates; two contracts have come via Google search.

Used Hostinger with a business partner and found it easy to build a five-page site, mobile-friendly, with low fees.

With SiteGround for many years and says they have fantastic customer support.

DNS suddenly stopped pointing to domains and SiteGround support could not explain why.

They host their site on IONOS and manage files with FileZilla. They find IONOS not easy to navigate but say support helps make the site live, and they might choose another host if starting over.

Kept paying for SiteGround hosting they did not use after telling support their site was on Showit; refund refused outside the 30-day policy.

A WooCommerce site on Hostinger could not cope with the small resource slice, so they migrated to another host the same price.

After 14 years with web and email on HostGator, the cost became unsustainable, so they moved email to Purelymail.

They moved from SiteGround to ScalaHosting Entry Cloud and say it is working well, probably overkill for their site. They were annoyed it went on sale days after purchase.

SiteGround is usually willing to work with anyone; they phoned about the bot-check page and it got fixed.

Deleting a Python App left a stale nginx directive that broke their WordPress site; first-level support could not fix it on shared hosting and only suggested a VPS upgrade, so they built a workaround.

A DreamHost customer of over 10 years can go straight to a human in chat and has always found support understood and fixed the issue.

A customer quit Hostinger because they could never get past its AI chatbot to a human; even email was answered by the bot.

A SiteGround customer says you can reach a real person at support fairly quickly.

A Hostinger customer says it works well for them.

A freelancer runs 17 sites on SiteGround; like other hosts it hikes the price after the intro year, but overall it's pretty solid.

They switched to Namecheap hosting after the A2 price jump and found the move easy. They report no issues so far.

Company emails on Bluehost are constantly blocked by Spamhaus and Gmail/Yahoo mail goes to spam; emails sometimes stop entirely.

DreamHost called right away and enabled security measures for free during a domain dispute and provides good customer service and UI; customer for life.

Two servers at InMotion and happy with their support so far.

Has used DreamHost for 20 years for static sites.

Found SiteGround overrides wp-config auto-update settings and pushes updates; the delay option lives in the hosting panel.

A Hosting.com (formerly A2) customer of over a decade says downtime is nil, though support is infrequently frustrating.

A Bluehost customer's site was down 8+ hours with 429 errors; support told them to pay an extra $200 a month for bot protection.

They have been fighting IONOS for a month over changing file and folder permissions and must call support each time. They like the price but plan to leave when their year is up.

They were happy with A2 for years, but after the Hosting.com takeover their account keeps hitting disk full with only 2GB of 15GB used. Support gave a canned answer and they are moving away.

Support quality collapsed after three years of good service, with staff failing to address actual issues and prompting a full migration of all sites.

They moved to Namecheap Web Hosting after the A2 price hike and have no regrets so far. Namecheap did the migration for free.

They host five light websites on A2 and say customer service dropped while their hosting cost rose by 50% after the WHG acquisition.

They got the same large renewal price increase and only a small discount offer after complaining. They are searching for a new host.

After 11 years of excellent support, the World Host Group acquisition brought daily server outages and clueless support staff.

HostGator shared plans reject python-requests user agents, support would not escalate, and suggested a VPS the rescue groups cannot afford.

SiteGround was great at first but the last year has been a nightmare, with support unreachable behind an unhelpful AI.

An A2 Hosting customer seeing huge server load problems, with a load average around 48 on 24 cores on a good day. Support only offered to migrate them to a different server.

HostGator maintenance took their websites dark around midnight and they were still down ten hours later.

A Hostinger user gets 403 errors on their site all day long.

On Hosting.com (formerly A2) reseller hosting they see speed that has decreased and prices that have increased. Their updown.io apdex was 0.03 and uptime was bad at times.

Got Hostinger business email on a $0.5/month deal and it works like a charm.

They moved all their clients from Brixly to a Krystal reseller account. Krystal handled the migration of 150+ cPanel accounts after they uploaded the backups.

SiteGround was historically great but lately adds AI bot-check pages that clients see and it refuses to remove.

New to SiteGround with about 60 sites and really happy with support and features.

A Hostinger customer since 2024 finds it very fast, with a clean, beginner-friendly dashboard.

Happy with SiteGround's service but the GrowBig renewal at about $29 is expensive.

A Hostinger customer of about two years moved from its builder to hosting and a VPS and finds it stable and good value.

A Hostinger customer of 18 months says the renewal jump is real but reasonable, and support got noticeably better after the first year.

They have used Hostinger cloud hosting for their clients for 5-6 years. They describe the server uptime as reliable and the service as easy and secure.

Years of running a major client site and a reseller package have been brilliant, with hands-on migration help from support at every step.

Moved most projects and Node apps to Hostinger Node.js hosting, which is much cheaper than relying on Vercel alone.

Stayed about a year after Bluehost jacked up the rate, then moved to another host.

They say Hosting.com raised prices and the starter plan lacks cPanel, so they will not use it again.

After an account breach Namecheap ignored emails for 24+ hours and held domains and hosting for days while an attacker had control.

After a year, performance is hit or miss, the dashboard lags, and support does not help or put in effort.

Left Bluehost over the renewal bill but had no other issues with them.

They enjoyed the service for 3 years on one low-traffic site, but the 3-year renewal is $827, nearly 3x the initial charge. They are looking at alternatives.

Customer since 2014 who feels they pay too much, with a 179 dollar renewal and billing chat that could not explain the charge. They expect the price to double after a year on newer plans.

An agency on Hostinger's Agency Startup plan sees 5-second response times and frequent downtime with only 9 sites, and support keeps contradicting itself.

A Hostinger user finds hPanel very easy and support great, but scaling gets hard and the renewal came in at 3-4 times the first-year price.

After 10+ years: performance fine, but issues increase and customer support has become genuinely unhelpful.

They ran a business site on Hostinger for about 3 years until it disappeared without clear warning. Support, mostly an AI chatbot, was not helpful to them.

Runs a few projects on DreamHost shared hosting that get quite a bit of traffic with no issues, with Cloudflare in front.

A managed dedicated server at Namecheap: support couldn't solve simple tasks and stalled for an hour during a bot attack.

Namecheap hosting latency was too high to pass PageSpeed; moving to WPX roughly halved load times.

Customer for about a decade who finds InMotion pricey but consistent. Phone or chat support reaches a knowledgeable person, unlike GoDaddy and Bluehost tests.

A Bluehost customer was told they were near the 50GB limit and upgraded from $60 to $400 a year, then found auto-generated stats files filling the space.

They hosted a half-dozen sites and email with A2 for 3 years and got a renewal notice about 320% above the introductory rate. They say it is inexcusable and are leaving.

A new Hostinger customer expecting an $11 monthly plan was charged $194 for a year, cancelled within hours, and weeks later still had no refund.

They hosted hobby sites and email with A2 for over a decade at $85.97 a year. They were told the renewal would be $155, an 80% jump, and a complaint got only a one-time 10% discount.

They deployed their first full-stack Next.js app on Hostinger Node.js hosting. They like keeping everything in one place instead of using several providers.

Bluehost VPS got stuck in a reboot; a ticket found within 2 hours that an engineer caused it by accident.

Moved to Hostinger Node.js hosting as a more predictable way to deploy apps and avoid surprise bill charges.

They moved from A2 to SiteGround and say they could not be happier.

They are on A2's legacy LiteSpeed Max shared plan with over a year left, and it was good until the MariaDB 10.5 end-of-life. Support refused to update the database on the legacy server and told them to buy a new plan.

They have been with InMotion for over 15 years with no issues. They report consistently good customer and technical support.

Long-time SiteGround customer: service outstanding, but GoGeek renewal is £863.71 for 24 months so they migrated away.

Tested Bluehost managed VPS: a firewall request took 24-48 hours and was never installed, no remote backups, and the 30-day guarantee did not apply to monthly plans.

Left SiteGround because renewals were brutal, upgrading each year just for intro pricing, and moved to Cloudflare static hosting.

They moved their WordPress sites to ScalaHosting shared hosting and found them offline several times a day for 5 minutes or more. The host blamed resource use and told them to hire a developer.

They host 7-8 WordPress sites and are leaving DreamHost because email is now an extra fee; with around 60 mailboxes per domain their annual spend would rise from about $100 to about $500.

They had a DreamHost VPS for ecommerce sites that was still slow, so they switched to Hostinger.

Service quality deteriorated into a mess after the company was sold, prompting plans to migrate over 20 client sites elsewhere.

Built a WordPress site on Krystal hosting with the Bricks theme and found it far cheaper and less complicated than Wix.

Customer since 2019: support did not understand a hijacked domain, and storage was cut to 20% without notice before they left.

Moved from SiteGround to Namecheap and liked it, but now finds support not what it was, harder to reach by chat, and confusing bundles.

Avoids SiteGround as too expensive for what it is, upselling everything.

Hosts content sites and client portfolios on Hostinger: clean interface, decent speed with many plugins and rock-solid with no drama.

Bluehost was fine for a client site, but upsells during checkout are annoying.

Finds Bluehost Cloud solid for speed and uptime, but dashboard upsells and high renewal rates are frustrating.

Hired Bluehost for a redesign: tickets unanswered, $500/month SEO billed before delivering a site, and 3 months in they had no website and were out $1500.

Bluehost site files kept getting corrupted with injected code; support fixed it twice then called it their responsibility, and the rebuilt site elsewhere has had zero issues.

A new SiteGround buyer could not reach any support; order verification failed and a contact form led to a dead page, so they chose another host.

SiteGround support was fantastic 3 years ago, but after 6 years they left as answers stopped; a domain setup issue took 2 months to resolve.

SiteGround is their favorite WordPress host.

They use Hostinger Node.js hosting for simple projects and find it cheap and reliable. They say it has been the simplest deployment they have had.

Calls SiteGround the most junk cloud hosting service they have used.

IONOS now charges $57/month for a small website and keeps claiming their bank is denying payment.

They moved from Vercel to Hostinger Node.js hosting and found the setup simpler and much cheaper.

Switched a Next.js app from Vercel to Hostinger Node.js hosting, finding it much cheaper and easier.

Ticket response times worsened from 10-15 minutes to around 2-3 hours after the company was acquired, prompting a search for a VPS to move about 60 sites to.

They moved from Netlify to Hostinger Node.js hosting on a tight budget and are glad they did. Their premium plan costs just $2.99, far below their Vercel account.

After a malware infection, HostGator blocked all outbound HTTP/HTTPS connections, breaking SMTP, Twilio, Stripe webhooks, license checks and REST calls.

A 15-year WordPress site owner on Bluehost's Business plan got a year free from a competition but is moving to Hostinger after a rebuild.

Left SiteGround because the yearly fees were too high.

A customer had to fight through a painful refund process with Hostinger for a service they never subscribed to.

Customer service is terrible, emails go undelivered and HostGator wanted $350 to clean malware, which another host did automatically.

Moved to Hostinger from SiteGround and says it has been ok, at a lower price.

Moved from SiteGround to Namecheap shared hosting, cutting $360/yr to $22/yr with zero issues so far.

They used an InMotion VPS with CWP for years and found it expensive, with plugin uploads timing out and crashes. They later moved to a WP Pro server and report everything working great at a fraction of the price.

Says SiteGround offers the best support received from any hosting company in 15 years.

On Namecheap EasyWP they could not force a www redirect (no .htaccess); support only suggested plugins, so they added Cloudflare.

IONOS closed their business accounts after verification without notice, cutting access to hosted projects and data.

Nine-year customer: GoGeek auto-renewal came in at £604 with renewal haggling every year, but says support is outstanding.

They moved to Hostinger Node.js hosting on the $2.99 per month starter plan and find it reliable and easier. They say it is much cheaper than Vercel and Coolify.

They have used InMotion for years and consider support great, contrasting it with a poor GoDaddy experience.

They found InMotion expensive, more so with new cPanel licensing, but were impressed by their past dealings with support.

They tried moving a few personal sites to InMotion and call the experience a disaster.

They recommend InMotion to clients, finding servers usually stable and quick. They dislike the backup manager and saw support slip during Covid but report recent contacts as great.

An agency running 50 WordPress sites on Hostinger's Cloud Startup plan finds service, performance and hPanel good, but is fed up with constant AI add-ons and deal banners.

A Bluehost customer since 2009 saw their renewal jump about 168%, and retention would not budge.

Invoiced 19 times in a month, billed for web hosting they never ordered, and unable to cancel or remove their card.

A reseller hosting 30-40 customer sites on Bluehost five years ago constantly had issues with the server being DDoS attacked.

Runs several client sites on Stellar Plus; Namecheap migrated a WP site for them and everything just works.

Used Hostinger's website builder, which is not the greatest but easy and good enough with click and drag.

Lean nonprofit sites on a shared DreamHost server zip along just fine, and they have been rather impressed.

Had occasional slowness on DreamHost shared hosting even with a very basic website.

Found Namecheap VPS silently proxies outbound port 25 SMTP and strips STARTTLS; support confirmed it, so they plan to move to a provider that does not.