Every service, ranked by real customers

Runs large side projects on WP Engine base plan at a fixed monthly price.

They were charged $480 for a new site, could not edit it until buying a $520 plan, and now can only reach an AI support agent despite 24/7 support claims.

Git-based deployment workflow where updates merge from dev to production is solid for enterprise apps, though adapting to its rigid workflow can be disruptive for agencies.

Kinsta help is nice and available, but overage charges for bot traffic are out of control and they are looking for a new host.

Rolled out a new PHP update across an entire fleet of hosted sites within half an hour of upstream release.

Pantheon communicated far better on its status page than WP Engine during the PHP incident.

Put premium sites on WP Engine expecting better security response; SiteGround patched in an hour while WP Engine lagged and a client site was shut down.

DreamHost patched the PHP vulnerability while the WP Engine site was still not patched.

WP Engine level 1 support knew nothing about the critical vulnerability and gave generic, outdated information hours later.

Chose WP Engine for support and security features but is pissed at the slow PHP patch.

Several of their sites on Kinsta's London data centre were down for hours while waiting for Kinsta's engineers to explain the outage.

Briefly tried Kinsta and was unimpressed: the PHP worker limit made an optimized WooCommerce store struggle, and one yearly sales report made the site inaccessible.