Every service, ranked by real customers

After years on a shared plan, renewal hikes put their bill at about $20.63 a month, above the $17.95 list price, so they feel overcharged and are shopping around.

Uses Hostinger for website hosting and says it has always been pretty good.

After 25+ years, their WordPress installs were all hit with bot and spam files for the first time during DreamHost's security incident.

Locked out of email for three days after a forced password reset; DreamHost ignored repeated requests to reset MFA and does not take phone calls.

When they reported a hacked site, DreamHost support gave minimally useful info but kept the site up and put a restored backup in a separate directory.

Left SiteGround because the plan renewed at several times the introductory price after the first year, and moved to Hetzner where the renewal matched the signup price.

After a malware attack on shared hosting, HostGator support wanted over $300 to fix and restore.

InMotion left a client's VPS unpatched for a security issue for over a day while two tickets went unanswered and phone support could not escalate.

With A2/Hosting.com for over 12 years, says support feels less personal now but is more effective and faster for many issues, and that things have been stable lately.

Started building a site on Bluehost, went another way, and found cancelling hard: no online option, and customer service kept questioning the reason for more than 15 minutes.

Six years with A2, now Hosting.com, with no issues from the change apart from pricing, and great support.

Stayed with MDD Hosting for about a decade and still calls them fantastic, leaving only because they could not swing the pricing for another three years.

Moved to A2 Hosting for better performance than GoDaddy; after the Hosting.com acquisition the legacy plan rises from $11.99 to $16.99/month.

Sites on their IONOS account went down during the PHP incident while SiteGround and Krystal were fine.

Found SiteGround middling: better than Bluehost and worse than Kinsta, with pricing that matches that middle position.

Says their Hosting.com server stayed unpatched against a critical PHP exploit for 12+ hours, forcing them to take production servers down for a day, and plans to leave at renewal.

Hosts about 418 WordPress sites for work on a SiteGround server; sites keep going offline and SiteGround blames the uptime monitoring tools, which the poster disputes.

Former A2 customer pleasantly surprised two years after the Hosting.com takeover: prices remain attractive, services run as intended and tech support is great once past the AI bot.

Manages about 150 small-business client sites on SiteGround, likes the control panel and extra services and rarely needs support, but would not use its VPS or cloud plans for heavy sites.

SiteGround updated all their sites within an hour during a critical PHP patch while WP Engine lagged.

They stopped using IONOS hosting last year yet were charged a large amount for Web Hosting Plus. Their cancellation had been scheduled for October 2027 and they had to exchange multiple emails to request a refund.

Very happy with SiteGround: one yearly plan covers 10–20 sites with unlimited mailboxes, the interface is easy and real people answer for troubleshooting.

Migrating to Namecheap hosting, one primary site lost all its content and backups could not fix it.

They have used A2 for about 6 years for a static site, email and Mailman lists, and the package does what they need. Renewals are now many multiples of the original price, so they plan to move.

They used A2 for 10 years and say Hosting.com is not the same company, advising to dump it. They now use only nonprofit hosts.

Runs Next.js on a Hostinger VPS for about 8 dollars a month versus 20 on Vercel, but notes it is only cheaper because they do the fiddly ops work themselves.

Long-time customer facing a steep renewal price increase and a support reply from an AI bot, after several outages in the past year that forced their first support tickets; switching hosts.

Says Hosting.com support is now AI responses where they used to get a human with decent support.

Had an A2 reseller account for nine years and says that after Hosting.com took over, WHM was inaccessible for days, cPanel crashed, prices rose and support was horrific, so they left.

They have used Hostinger for over a decade for their agency, hosting hundreds of clients with zero issues, possibly helped by an agency account.

They came to Reddit to praise the A2/Hosting.com support team after a really smooth support experience, saying the team has been fantastic for them.

Customer for years with a few reliability issues. Their site was shut off after exceeding traffic limits and the warning email never arrived because email was also down. They upgraded to a VPS and find it expensive.

They host a couple of client sites with InMotion and find it great so far, if a bit pricey.

They run client sites across a VPS and a dedicated server, are happy so far, and find the tech support really competent.

Their IONOS account was deleted, they can no longer log in and all their websites are down. They got no help from IONOS customer service.

They cancelled their Prime Hosting account in April but got an invoice in September and were charged anyway. Support claimed to have no record of the cancellation, so they disputed the charge.

They host several sites and recently saw availability and performance problems. Support blamed abusive activity from other accounts on the shared server and recommended an upgrade.

They used Hostinger shared hosting for a couple of years, rate the cost-benefit above average, and say their site never went offline with decent loading speeds.

Submitting a cancellation 11 days before renewal still resulted in a 235-dollar card charge, and support refused to issue a full refund.

Has used DreamHost for years without issue.

They have had sites there for a decade and say support dropped sharply after the rebrand, with an aggressive support bot that gave them false information several times.

As a customer they noticed support tickets started being answered by AI, ending one of the last human support portals they used.

They are a legacy A2 Hosting customer and say support has declined significantly since the acquisition. They rarely reach anyone knowledgeable on chats or tickets.

Their website was taken down over a flagged malicious file, and the host asks $160 to resolve it. They find the charge ridiculous.

Four years on Hostinger with good hosting for small WordPress sites, but support is mostly AI that kept them in a loop during an urgent matter.

They have been with DreamHost for 20-plus years and are thinking of moving, but say mail hosting is still the best deal when emails are added.

Likes SiteGround but the GoGeek renewal is $450 for one year, which seems expensive.

Long-time InMotion customer says recent support changes made staying untenable: limited AI chat, 30+ minute human queues and unanswered tickets.

They host sites and email on IONOS and often have to create a mailbox about three times before it works. Manual configuration sometimes still fails.

A Hostinger user finds it enough to host multiple browsing sites, though they prefer Google Workspace for high email volume.

They moved from Bluehost to InMotion and describe it as a very good experience.

Sites hosted on Namecheap had intermittent downtime for weeks and support could not help; moving hosting elsewhere.

A Bluehost customer of about six years says it fits their multi-site and email needs well.

They paid 2 years upfront for Hostinger shared hosting, but the account was blocked within 6 months with no refund and no way to access the admin panel. They say they have heard similar reports and advise switching.

An InMotion Hosting customer runs a few sites there and barely has to think about hosting, which is the point.

A Hostinger customer says there is barely any human support and the price rises after the first term, though the platform itself is amazing.

Has used HostArmada and FastComet; both pretty decent and far better than Hostinger for shared hosting.

Good run with InMotion for client sites: consistent performance and solid support.

Years of use with great performance and best-ever support, and no poor performance experienced.

Going through hell with Hostinger and its Horizon AI tool and regrets the time spent.

On Hostinger Cloud Startup the server works well but support is poor and takes days.

A small host who used Hostinger says it has no phone line, only slow email support and occasional slow live chat, and migrating off it got harder.

A web agency uses Hostinger's Business plan for client sites and finds it easy to manage, though renewal costs rise each year.

Left HostGator because it charges your account for unneeded services and asks permission later.

Fed up with InMotion Hosting and its security issues.

Linking two URLs crashed all their HostGator-hosted sites, the backup did not work and promised compensation never came.

They have two sites on an IONOS shared plan and both were unaffected during the outage. They downloaded a backup as a precaution.

Finds SiteGround cheap, fast, good value with excellent support, with no limitations apart from one image optimizer issue.

Their IONOS shared hosting went down the day after they launched their product, and IONOS could not even move the sites to another server. They moved to another host that day.

Their websites were down for 6 hours during the IONOS outage. Support confirmed the problem but gave no ETA.

They hold two accounts and were affected by the data center outage; with two months left on one they may move it to another location.

A Namecheap VPS was dead for most of the day during the Phoenix outage.

Their hosting was down since 7:30am during the Hosting.com data center outage.

Three of their hosting accounts were down for hours in a Phoenix data center outage, with no answer on failover. They have been with A2 for years for support and Turbo speed but are now looking around.

A Namecheap datacenter cooling failure took their sites down for most of a day, and Namecheap communicated poorly beyond Twitter threads.

Their one site hosted on Namecheap went down during the Phoenix outage with no real communication, while the nearly 100 registered sites were fine, so they will move it.

Sites hosted on Namecheap were down for six hours during the datacenter outage and they plan to leave.

Used Namecheap for decades without uptime problems until the datacenter outage, when they received no notification email.

During the outage their 15 Namecheap-hosted sites in a different datacenter had no issues.

During the August Namecheap outage, couldn't access business emails.

A few of their sites were down during Namecheap's August 13 outage.

Site and WordPress backend down for hours during Namecheap's August outage.

Their hosting account was deleted at server level two weeks before the renewal date, taking their site and cPanel offline. Support wants the renewal paid before restoring from offsite backups.

Cannot give a collaborator builder access because their premium hosting plan is not the agency tier.

Instant, knowledgeable live chat support and solid hardware, but renewal prices jump to 3.5x the initial promotional rate.

Has used DreamHost for various things for over 20 years; DreamPress is decent and support has always been good.

Namecheap suspended their hosting account after 3 months pending ID verification and refused a refund on the $108 two-year plan.

They have a small blog on managed WordPress with IONOS and call the service awful. Support replies rarely and only tries to upsell them to expensive packages.

They ran a non-profit WordPress blog on IONOS and found it expensive and awful, then moved hosting elsewhere.