Every service, ranked by real customers

After years on a shared plan, renewal hikes put their bill at about $20.63 a month, above the $17.95 list price, so they feel overcharged and are shopping around.

Uses Hostinger for website hosting and says it has always been pretty good.

After 25+ years, their WordPress installs were all hit with bot and spam files for the first time during DreamHost's security incident.

Locked out of email for three days after a forced password reset; DreamHost ignored repeated requests to reset MFA and does not take phone calls.

When they reported a hacked site, DreamHost support gave minimally useful info but kept the site up and put a restored backup in a separate directory.

Left SiteGround because the plan renewed at several times the introductory price after the first year, and moved to Hetzner where the renewal matched the signup price.

After a malware attack on shared hosting, HostGator support wanted over $300 to fix and restore.

InMotion left a client's VPS unpatched for a security issue for over a day while two tickets went unanswered and phone support could not escalate.

With A2/Hosting.com for over 12 years, says support feels less personal now but is more effective and faster for many issues, and that things have been stable lately.

Started building a site on Bluehost, went another way, and found cancelling hard: no online option, and customer service kept questioning the reason for more than 15 minutes.

Six years with A2, now Hosting.com, with no issues from the change apart from pricing, and great support.

Stayed with MDD Hosting for about a decade and still calls them fantastic, leaving only because they could not swing the pricing for another three years.

Moved to A2 Hosting for better performance than GoDaddy; after the Hosting.com acquisition the legacy plan rises from $11.99 to $16.99/month.

Sites on their IONOS account went down during the PHP incident while SiteGround and Krystal were fine.

Found SiteGround middling: better than Bluehost and worse than Kinsta, with pricing that matches that middle position.

Says their Hosting.com server stayed unpatched against a critical PHP exploit for 12+ hours, forcing them to take production servers down for a day, and plans to leave at renewal.

Hosts about 418 WordPress sites for work on a SiteGround server; sites keep going offline and SiteGround blames the uptime monitoring tools, which the poster disputes.

Former A2 customer pleasantly surprised two years after the Hosting.com takeover: prices remain attractive, services run as intended and tech support is great once past the AI bot.

Manages about 150 small-business client sites on SiteGround, likes the control panel and extra services and rarely needs support, but would not use its VPS or cloud plans for heavy sites.

SiteGround updated all their sites within an hour during a critical PHP patch while WP Engine lagged.

They stopped using IONOS hosting last year yet were charged a large amount for Web Hosting Plus. Their cancellation had been scheduled for October 2027 and they had to exchange multiple emails to request a refund.

Very happy with SiteGround: one yearly plan covers 10–20 sites with unlimited mailboxes, the interface is easy and real people answer for troubleshooting.

Migrating to Namecheap hosting, one primary site lost all its content and backups could not fix it.

They have used A2 for about 6 years for a static site, email and Mailman lists, and the package does what they need. Renewals are now many multiples of the original price, so they plan to move.

They used A2 for 10 years and say Hosting.com is not the same company, advising to dump it. They now use only nonprofit hosts.

Runs Next.js on a Hostinger VPS for about 8 dollars a month versus 20 on Vercel, but notes it is only cheaper because they do the fiddly ops work themselves.

Long-time customer facing a steep renewal price increase and a support reply from an AI bot, after several outages in the past year that forced their first support tickets; switching hosts.

Says Hosting.com support is now AI responses where they used to get a human with decent support.

Had an A2 reseller account for nine years and says that after Hosting.com took over, WHM was inaccessible for days, cPanel crashed, prices rose and support was horrific, so they left.

They have used Hostinger for over a decade for their agency, hosting hundreds of clients with zero issues, possibly helped by an agency account.

They came to Reddit to praise the A2/Hosting.com support team after a really smooth support experience, saying the team has been fantastic for them.

Customer for years with a few reliability issues. Their site was shut off after exceeding traffic limits and the warning email never arrived because email was also down. They upgraded to a VPS and find it expensive.

They host a couple of client sites with InMotion and find it great so far, if a bit pricey.

They run client sites across a VPS and a dedicated server, are happy so far, and find the tech support really competent.

Their IONOS account was deleted, they can no longer log in and all their websites are down. They got no help from IONOS customer service.

They cancelled their Prime Hosting account in April but got an invoice in September and were charged anyway. Support claimed to have no record of the cancellation, so they disputed the charge.

They host several sites and recently saw availability and performance problems. Support blamed abusive activity from other accounts on the shared server and recommended an upgrade.

They used Hostinger shared hosting for a couple of years, rate the cost-benefit above average, and say their site never went offline with decent loading speeds.

Submitting a cancellation 11 days before renewal still resulted in a 235-dollar card charge, and support refused to issue a full refund.

Has used DreamHost for years without issue.

They have had sites there for a decade and say support dropped sharply after the rebrand, with an aggressive support bot that gave them false information several times.

As a customer they noticed support tickets started being answered by AI, ending one of the last human support portals they used.

They are a legacy A2 Hosting customer and say support has declined significantly since the acquisition. They rarely reach anyone knowledgeable on chats or tickets.

Their website was taken down over a flagged malicious file, and the host asks $160 to resolve it. They find the charge ridiculous.

Four years on Hostinger with good hosting for small WordPress sites, but support is mostly AI that kept them in a loop during an urgent matter.

They have been with DreamHost for 20-plus years and are thinking of moving, but say mail hosting is still the best deal when emails are added.

Likes SiteGround but the GoGeek renewal is $450 for one year, which seems expensive.

Long-time InMotion customer says recent support changes made staying untenable: limited AI chat, 30+ minute human queues and unanswered tickets.

They host sites and email on IONOS and often have to create a mailbox about three times before it works. Manual configuration sometimes still fails.

A Hostinger user finds it enough to host multiple browsing sites, though they prefer Google Workspace for high email volume.

They moved from Bluehost to InMotion and describe it as a very good experience.

Sites hosted on Namecheap had intermittent downtime for weeks and support could not help; moving hosting elsewhere.

A Bluehost customer of about six years says it fits their multi-site and email needs well.

They paid 2 years upfront for Hostinger shared hosting, but the account was blocked within 6 months with no refund and no way to access the admin panel. They say they have heard similar reports and advise switching.

An InMotion Hosting customer runs a few sites there and barely has to think about hosting, which is the point.

A Hostinger customer says there is barely any human support and the price rises after the first term, though the platform itself is amazing.

Has used HostArmada and FastComet; both pretty decent and far better than Hostinger for shared hosting.

Good run with InMotion for client sites: consistent performance and solid support.

Years of use with great performance and best-ever support, and no poor performance experienced.

Going through hell with Hostinger and its Horizon AI tool and regrets the time spent.

On Hostinger Cloud Startup the server works well but support is poor and takes days.

A small host who used Hostinger says it has no phone line, only slow email support and occasional slow live chat, and migrating off it got harder.

A web agency uses Hostinger's Business plan for client sites and finds it easy to manage, though renewal costs rise each year.

Left HostGator because it charges your account for unneeded services and asks permission later.

Fed up with InMotion Hosting and its security issues.

Linking two URLs crashed all their HostGator-hosted sites, the backup did not work and promised compensation never came.

They have two sites on an IONOS shared plan and both were unaffected during the outage. They downloaded a backup as a precaution.

Finds SiteGround cheap, fast, good value with excellent support, with no limitations apart from one image optimizer issue.

Their IONOS shared hosting went down the day after they launched their product, and IONOS could not even move the sites to another server. They moved to another host that day.

Their websites were down for 6 hours during the IONOS outage. Support confirmed the problem but gave no ETA.

They hold two accounts and were affected by the data center outage; with two months left on one they may move it to another location.

A Namecheap VPS was dead for most of the day during the Phoenix outage.

Their hosting was down since 7:30am during the Hosting.com data center outage.

Three of their hosting accounts were down for hours in a Phoenix data center outage, with no answer on failover. They have been with A2 for years for support and Turbo speed but are now looking around.

A Namecheap datacenter cooling failure took their sites down for most of a day, and Namecheap communicated poorly beyond Twitter threads.

Their one site hosted on Namecheap went down during the Phoenix outage with no real communication, while the nearly 100 registered sites were fine, so they will move it.

Sites hosted on Namecheap were down for six hours during the datacenter outage and they plan to leave.

Used Namecheap for decades without uptime problems until the datacenter outage, when they received no notification email.

During the outage their 15 Namecheap-hosted sites in a different datacenter had no issues.

During the August Namecheap outage, couldn't access business emails.

A few of their sites were down during Namecheap's August 13 outage.

Site and WordPress backend down for hours during Namecheap's August outage.

Their hosting account was deleted at server level two weeks before the renewal date, taking their site and cPanel offline. Support wants the renewal paid before restoring from offsite backups.

Cannot give a collaborator builder access because their premium hosting plan is not the agency tier.

Instant, knowledgeable live chat support and solid hardware, but renewal prices jump to 3.5x the initial promotional rate.

Has used DreamHost for various things for over 20 years; DreamPress is decent and support has always been good.

Namecheap suspended their hosting account after 3 months pending ID verification and refused a refund on the $108 two-year plan.

They have a small blog on managed WordPress with IONOS and call the service awful. Support replies rarely and only tries to upsell them to expensive packages.

They ran a non-profit WordPress blog on IONOS and found it expensive and awful, then moved hosting elsewhere.

Their managed WordPress site on IONOS got disconnected at random a few months ago without them doing anything. They phoned customer support, who fixed it.

Customer for many years who just upgraded from shared to VPS with 10 domains without problems. Chat support answered in about 5 minutes and sorted out their CWP question quickly.

Moved from GoDaddy to SiteGround because SSL is free.

Has used DreamHost for years: excellent uptime, very good support and reasonable prices.

Both of their websites went down last week due to a Bluehost server problem; they moved to another host and say Bluehost got bad.

A user recommends InMotion's VPS, which has been pretty reliable in their experience.

A WordPress developer of 18 years says SiteGround has been dismal every time they have tried a site on it.

A developer moved a client site from Bluehost to Krystal after cost-cutting led to issues, though they thought Bluehost's customer service was pretty good.

A digital goods seller with 20-30k monthly visitors is leaving Hostinger after more downtime than expected and a crypto-miner infection that was a nightmare to clean up.

They switched from GoDaddy after a sales promise of better, but found the design process frustrating, the WP admin tools clunky and support as ineffective as before. They say the switch was wasted money.

Prices crept, malware returned the same day after cleaning, and HostGator's SiteLock was useless, so they left.

A blogger on Bluehost for three years says the price went up every year and it isn't worth the hassle anymore.

A user says they have used SiteGround for years and it has been awesome.

They cancelled their contract after being billed four payments for the same hosting, with IONOS claiming they had ordered it four times.

Reseller of about 80 sites for 10+ years. Months of 500 errors were traced to a 25 connection cap, and the only fix offered was a pricier plan or a VPS upsell with no tenure discount. They plan to migrate away.

They were very happy for years and made many referrals but say support has declined recently.

They moved their Webflow site to WordPress on their Hostinger plan using an AI agent that produced a theme zip, and report the site was a pixel-perfect copy and easier than expected.

They run a site on IONOS shared hosting and could not get the ionCube loader working for a plugin. IONOS support was busy, the phone line is overseas, and the help they got did not work.

They transferred two domains to DreamHost expecting email to be included, then learned each mailbox costs $19.99 per year extra. They bought two mailboxes anyway.

They used InMotion managed dedicated servers at a former employer and had a good experience.

The June renewal notice did not mention the new email plan or 20GB limit, then it autorenewed with extra charges.

A long-time developer found neither Hostinger's AI nor its human support could fix a simple FTP problem, and calls the support unacceptable.

A customer for years now pays $30 a month for a plan that was under $10, with new domain and MySQL limits.

Their whole account, including email accounts, was shut down over an alleged DDoS attack on one unused site, without the host contacting them first.

They canceled a one-year Hostinger subscription but say Hostinger kept trying to renew it and charge their card. A recently renewed card prevented the charge.

InMotion was their first web host around 2008-2009. They left after a few years because of value.

They run InMotion dedicated servers and say they have been very happy with them.

Bluehost is a nightmare to cancel and tries to charge at renewal even after you tried to stop everything.

After ten years HostGator now charges $36 a year extra for a third mailbox with only three weeks notice.

Has hosted many websites, simple and complex, at DreamHost for 20 years.

They were with HostGator for over 20 years and wanted to leave for years, staying only because of many domains, client sites, reseller and WHM setups, before finally deciding to move.

Moved hosting from Namecheap to Krystal and migrated a VPS to KnownHost, with zero complaints for either.

On Namecheap Stellar Plus hosting for email, their SMTP server is not trusted by all recipients, forcing external SMTP services.

They were charged 4 euros for a hosting package that showed 1 euro in the cart, then could not log in because the account seemed not to exist.

They have used IONOS for 15+ years, and tech support went above and beyond when an issue came up; a newer VPS account has had no billing surprises.

Their website took 7 seconds to load and support tried to upsell an expensive hosting package instead of fixing it; a technician only fixed it after a separate ticket.

HostGator moved their seven tiny mailboxes to an email plan costing an extra $38 a month, after years of unannounced price hikes.

They recently moved their personal sites to IONOS on a 2 year commitment at a pretty good price and are happy so far.

HostGator added file size limits that trap their projects on the shared server.

They report no issues at all and consider the price really good for what is offered.

Has used SiteGround for 18 years and doesn't mind it.

Three-year hosting plan worked well, but the renewal rate is triple the cost of signing up as a new customer.

Five-plus year customer finds SiteGround's new Site Tools layout clunky, adding clicks to every task.

A Hostinger customer of six years never renews; they buy a new promo plan and migrate the site to avoid the renewal price.

After they complained, support moved them to a new server and it has run without issues for about a year. They think problems come from the neighbours on shared hardware.

Used InMotion Hosting in the past and still has clients on it who are pretty content.

Hosts three domains on Namecheap, one on its own instance, and finds the price rise noticeable but still acceptable.

They say quality dropped after the rebrand, with frequent downtime and overload that made their shared hosting too slow. They want a Singapore-based alternative.

Pays yearly for Hostinger and finds the pricing good; Lighthouse performance was in the high 90s like their other hosts.

Runs multiple high-traffic sites on ChemiCloud for the past year with nothing to complain about.

Bluehost raised the renewal to over $700 from about $250 for three years.

They pay $649 for a handful of hobby sites and found the upcoming bill listed at $536, so the actual charge is about $100 higher. They also got an email prepping them for a price increase without numbers.

They get 10-50 daily visitors yet ScalaHosting flagged CPU usage as too high for shared plans. Cloudflare and plugin cleanup did not help, so they plan to try the Entry Cloud plan.

Six years of issues: DNS changes never going live, support staff lying, and SSL auto-renew breaking randomly.

SiteGround auto-installed an AI plugin that broke their site's forms and cost over $10k; they are leaving.

Paying about $200 a year at A2 Hosting, they get persistent 503 errors with AI chat only and unanswered calls.

A Hostinger customer cancelled within 30 days but was refused a refund and kept being charged; support is AI-only and they filed a card dispute.

Left GoDaddy over renewal rates and moved to DreamHost, whose WordPress migration tool made it very easy.

They have used IONOS for about 10 years with 10 domains and 27 mailboxes, paying just over 500 pounds a year. Support was unhelpful about a Search Console email warning, so they are considering moving.

Finds bulk loads into MariaDB blocked as a security risk, making large imports a pain.

Bluehost raised their WordPress price roughly 10x on auto-renewal and would do nothing about it.

After about two years they say long early hold times have improved dramatically. A support specialist helped them clean up infected files during a ransomware attempt.

A HostGator pre-sales technician could not understand a simple image-hosting use case, so they ruled the host out.

cPanel performance degraded from sluggish to unacceptable over a year, with frequent downtime including a 24-hour outage and unhelpful support.

They had no issues on the managed WordPress Plus plan in the past year, but the renewal jumped from the $148 introductory price to $428. They are weighing a $299 plan or another host.

Years on DreamHost, started with great support and fair prices, but support is now hit or miss and prices have steadily climbed.

They tried IONOS to set up multiple WordPress installs and got frustrated in 30 minutes. Support was only AI responses, and after cancelling the next day they were still invoiced despite the 30 day money back guarantee.

Support replies now take hours instead of minutes and a hosted site has been throwing 5XX errors for a full week.

They have paid for well over a decade and say service got steadily worse. Their IP was blocked for a day and several support tickets produced no fix, so they are leaving.

A Hostinger Business customer gets constant 429 errors in wp-admin from their office network; support confirmed new rate limits but won't adjust them.

They picked the cheapest IONOS plan for a class, then months later noticed charges of 81 and 89 dollars a month for add-on contacts they do not recall signing up for. Their WordPress site also stopped working.

Five days down after the cPanel incident and Bluehost's response suggested files were missing.

They have four low traffic WordPress sites hit by bots and say ScalaHosting cut their PHP-FPM processes so pages take up to a minute to load. The only fix seems to be a pricier plan.

They had no real technical issues at HostGator but disliked the heavy sales messaging. They say HostGator upgraded them unilaterally just before an auto renewal.

Their business VPS (originally from ixwebhosting 22 years ago, then A2) was offline for over 3 days and the email server for over 5 days after the Hosting.com takeover, with no backup available to them.

Reports a discount-code bait and switch with $403 for basic hosting and a $131 charge for downgrading; dispute lost.

Website down for at least three days during the Bluehost outage.

Bluehost VPS outage after the cPanel vulnerability: the longest outage they have experienced with the host.

During the cPanel-related outage, the live tech lied about what was going on.

SiteGround switched off a client's site after marking a standard PHP library as malware, then pushed paid support and scanning.