Calls Wix Studio the best editor with great phone support and no billing issues, but notes slow page loads especially on mobile.
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A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
Easy to build with and fine for small sites, but many customers complain about unexpected renewal charges, refunds refused after cancelling, and big price rises.
What customers love, and what they don’tWhat customers noticed
Customer reviews (329)
Add your reviewShowing 4 reviews mentioning slow Show all
Likes Wix but sees growing loading-time problems, server errors and CDN crashes, plus predatory pricing and service fees.
Likes the editing ease on Wix but pages are so slow they can make a coffee before one opens.
Having worked on both, they say Wix suits small sites but becomes slow, laggy and buggy as you grow.
Common questions about Wix
What do customers say about Wix?
Easy to build with and fine for small sites, but many customers complain about unexpected renewal charges, refunds refused after cancelling, and big price rises. Support is another frequent complaint, with bots and runarounds, and some find sites slow or glitchy.
Is Wix worth it?
Of the 283 reviews with a clear verdict, 21% are positive, 11% mixed and 68% negative. The praise mentioned most is easy to use. The most common complaint is poor support.
What do people like about Wix?
The praise reviewers mention most: easy to use (47 reviews), helpful support (14 reviews) and reliable (13 reviews). For example: Compared with WordPress and Weebly, finds Wix gives the most creative freedom and works fine for most clients.
What are the most common complaints about Wix?
The complaints reviewers mention most: poor support (64 reviews), surprise bill (48 reviews) and renewal price hike (44 reviews). For example: Wix has held over $11,000 of their funds for four weeks with account locked and no way to reach a live person.
What does the signal score of 61 mean?
It's how well reviewed Wix is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Wix?
Category: Website builder. Free plan: Yes.
Where do these Wix reviews come from?
329 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.