Calls Wix Studio the best editor with great phone support and no billing issues, but notes slow page loads especially on mobile.
61signal
329reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
21% Positive11%68% Negative
Easy to build with and fine for small sites, but many customers complain about unexpected renewal charges, refunds refused after cancelling, and big price rises.
What customers love, and what they don’tWhat customers noticed
Customer reviews (329)
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Two weeks on Wix Harmony brought freezes, missing features, a vanished site after pasting text and promised callbacks that never came.
A takeaway business's Wix menu page is slow and Wix has issues two or three times a month blocking orders.
Adding a three-word header took 15 minutes because the Wix editor loaded at dial-up speed.
Wix Harmony could not embed a YouTube video and is painstakingly slow and clunky for a school site.
Wix Harmony is slow with no CMS or dynamic pages and its Aria assistant creates more work.
Gave up building a design portfolio on Wix repeatedly because it was slow and things never lined up, then moved to a Claude Code workflow.
After three years on Wix, finds functionality weaker, pages slower to load, and the AI not worth the cost.
Likes Wix but sees growing loading-time problems, server errors and CDN crashes, plus predatory pricing and service fees.
Left Wix because the builder is glitchy and laggy.
Likes the editing ease on Wix but pages are so slow they can make a coffee before one opens.
Having worked on both, they say Wix suits small sites but becomes slow, laggy and buggy as you grow.
Even an experienced user finds Wix awful beyond desktop layouts and sees the editor gradually slow down.
Wix was buggy and slow, and Google would not index most of their blog pages because of the speed.
They used to make and sell Wix sites, quickly hit its limits and found load times poor; they now code sites and avoid Wix fees of about $17 a month per client.
Finds the Wix editor slow and clunky for a small business site with a few pages and lead forms.
A Wix site with a decent-sized store, members area and blog is unbearably slow.
Wix Studio is a memory hog that slows down work within minutes of loading a site.
A UI/UX designer found a client's Wix site inflexible, sluggish and a pain to work with.
Says the Wix editor is slow as dirt no matter which PC you use.
After years on Wix, cites lack of control, price hikes and poor mobile page-speed that hurts SEO.
Wix Studio's editor canvas does not match real desktops and assets get flung offscreen despite correct breakpoints.
Spent an hour waiting for their Wix page to load in the editor.
Wix AI features barely work and take 15-20 minutes to generate something simple.
Experiences lag and an unresponsive dashboard most of the time when editing in the Wix builder.
Loves Wix for getting a site going fast, with the main drawback that pages are slow to load.
Cancelled three Wix sites after crazy load times and saw organic traffic improve after moving away with identical content.
A month-old Wix site scored 55 mobile performance and 84 desktop in PageSpeed, with SEO 85.
Common questions about Wix
What do customers say about Wix?
Easy to build with and fine for small sites, but many customers complain about unexpected renewal charges, refunds refused after cancelling, and big price rises. Support is another frequent complaint, with bots and runarounds, and some find sites slow or glitchy.
Is Wix worth it?
Of the 283 reviews with a clear verdict, 21% are positive, 11% mixed and 68% negative. The praise mentioned most is easy to use. The most common complaint is poor support.
What do people like about Wix?
The praise reviewers mention most: easy to use (47 reviews), helpful support (14 reviews) and reliable (13 reviews). For example: Compared with WordPress and Weebly, finds Wix gives the most creative freedom and works fine for most clients.
What are the most common complaints about Wix?
The complaints reviewers mention most: poor support (64 reviews), surprise bill (48 reviews) and renewal price hike (44 reviews). For example: Wix has held over $11,000 of their funds for four weeks with account locked and no way to reach a live person.
What does the signal score of 61 mean?
It's how well reviewed Wix is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Wix?
Category: Website builder. Free plan: Yes.
Where do these Wix reviews come from?
329 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.