Does not like the pricing plans but finds Wix one of the easiest and most adaptable builders.
61signal
329reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
21% Positive11%68% Negative
Easy to build with and fine for small sites, but many customers complain about unexpected renewal charges, refunds refused after cancelling, and big price rises.
What customers love, and what they don’tWhat customers noticed
Customer reviews (329)
Add your reviewShowing 11 reviews mentioning easy to use Show all
Moved from Squarespace to Wix: Harmony was awful but Wix Studio is fine with more freedom than Squarespace.
Has used Wix since starting out: not the most dynamic but simple and does what you would expect.
Switched from WordPress and Elementor to Wix for its integration, though Wix can be frustrating like all builders.
Likes the editing ease on Wix but pages are so slow they can make a coffee before one opens.
Wix has a steep learning curve for beginners but becomes friendlier with regular use, valuing its mailing, contacts and analytics integration.
Built a client site on Wix that was no worse than Elementor sites, kept simple with custom CSS, and the client was happy.
Wix has been great but they are hitting its limits and moving to Shopify.
Used to build sites on Wix and likes its ease of use but moved on, citing limited payment integrations and theme lock-in.
Finds regular Wix brutal but uses Wix Studio on client sites for its Elementor-like design freedom.
Launched a site on Wix after trying Studio and finding it frustrating; the Classic Editor felt intuitive though clunky.
Common questions about Wix
What do customers say about Wix?
Easy to build with and fine for small sites, but many customers complain about unexpected renewal charges, refunds refused after cancelling, and big price rises. Support is another frequent complaint, with bots and runarounds, and some find sites slow or glitchy.
Is Wix worth it?
Of the 283 reviews with a clear verdict, 21% are positive, 11% mixed and 68% negative. The praise mentioned most is easy to use. The most common complaint is poor support.
What do people like about Wix?
The praise reviewers mention most: easy to use (47 reviews), helpful support (14 reviews) and reliable (13 reviews). For example: Compared with WordPress and Weebly, finds Wix gives the most creative freedom and works fine for most clients.
What are the most common complaints about Wix?
The complaints reviewers mention most: poor support (64 reviews), surprise bill (48 reviews) and renewal price hike (44 reviews). For example: Wix has held over $11,000 of their funds for four weeks with account locked and no way to reach a live person.
What does the signal score of 61 mean?
It's how well reviewed Wix is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Wix?
Category: Website builder. Free plan: Yes.
Where do these Wix reviews come from?
329 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.