Does not like the pricing plans but finds Wix one of the easiest and most adaptable builders.
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A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
Easy to build with and fine for small sites, but many customers complain about unexpected renewal charges, refunds refused after cancelling, and big price rises.
What customers love, and what they don’tWhat customers noticed
Customer reviews (329)
Add your reviewShowing 61 reviews mentioning easy to use Show all
Started on Squarespace but moved to Wix, where their site looks far better, especially on the phone.
Moved from Squarespace to Wix: Harmony was awful but Wix Studio is fine with more freedom than Squarespace.
Moved from Squarespace to Wix Studio and says it has been hell, finding the Squarespace backend far better.
Has used Wix for years and loves it; more expensive and less customizable than WordPress, but accessible if you are not a designer.
Has used Wix since starting out: not the most dynamic but simple and does what you would expect.
Switched from WordPress and Elementor to Wix for its integration, though Wix can be frustrating like all builders.
Someone who tried both Wix and Hostinger's builder found Wix's editor smoother and easier for making a good-looking site fast.
Compared with WordPress and Weebly, finds Wix gives the most creative freedom and works fine for most clients.
Likes the editing ease on Wix but pages are so slow they can make a coffee before one opens.
Found Wix Studio offered finer control than Squarespace or Framer, which had alignment issues, and prefers Studio over the old buggy editor.
Happy running a non-profit site on Wix Business Core with events, blogs, stores and forms, though it is not cheap.
Switched from custom-coded WordPress to Wix and loves selling digital products and a course with everything built in.
Uses Wix for their business site; not perfect but really easy for business information.
Wix has a steep learning curve for beginners but becomes friendlier with regular use, valuing its mailing, contacts and analytics integration.
Two weeks recreating an Editor site in Wix Studio was soul sucking and far harder.
Built a client site on Wix that was no worse than Elementor sites, kept simple with custom CSS, and the client was happy.
Built a six-page site on Wix basic in three days with its AI chatbot and support callbacks, after years of paying a WordPress developer.
They tried Wix some time ago for a similar showcase site and found it very beginner-friendly. They say it was easy to update and covered the basics without plugins or code.
As a solopreneur they relied on Wix as the easier, cheaper option that gives good results.
A designer found Wix too much work for something simple and an easy way to make a bad site, and prefers Squarespace.
Setting up on Wix is super easy, with an AI questionnaire building 70% of the site and a Core plan around $10.50 a month on a 3-year prepay.
Built their site on Wix quickly with basic design skills and gets great traffic and lots of bookings, though mobile layout needs fiddling.
A content marketing agency builds client sites on Wix in a quarter of the time and cost of WordPress.
Has used Wix for years after finding WordPress too difficult, and says it is easy for simple needs.
A Wix user finds it super easy and reliable, and easy to go back and update their site.
Moved from Wix to Squarespace to save money, found Wix intuitive with built-in tools and great customer service, and wants to go back.
Has run a non-profit Wix site they call terrible, with the offered functionality being basic marketplace add-ons.
Wix has been great but they are hitting its limits and moving to Shopify.
Picked Wix for a marketing site after finding Squarespace too locked in, with no problems so far.
Generally happy with Wix but notes it hides most of the code, making pixels and tags harder to add.
New to Wix and, after some work understanding it, is really loving it, though nervous about cancellation charges.
Happy that Wix lets people book meetings, receive proposals and shop without a developer.
Uses Wix for small-business clients, finding the dashboard gives lots of included benefit and a nicer site than Squarespace.
A WordPress-first developer enjoys Wix Studio for sites after leaving Webflow, citing memberships, events, e-commerce and a lean CRM.
Built two sites from Wix templates with their own customization and found it user-friendly, if somewhat expensive.
Has delivered many client sites on Wix, including one in under a day from a template, and loves it.
After years on Squarespace, moved to Wix and found drag-and-drop editing incredible.
Built and launched a services site on Wix in under a week with little experience for under 50 euros.
A business owner built their own site on Wix, finds it very easy and gets lots of compliments on it.
Common questions about Wix
What do customers say about Wix?
Easy to build with and fine for small sites, but many customers complain about unexpected renewal charges, refunds refused after cancelling, and big price rises. Support is another frequent complaint, with bots and runarounds, and some find sites slow or glitchy.
Is Wix worth it?
Of the 283 reviews with a clear verdict, 21% are positive, 11% mixed and 68% negative. The praise mentioned most is easy to use. The most common complaint is poor support.
What do people like about Wix?
The praise reviewers mention most: easy to use (47 reviews), helpful support (14 reviews) and reliable (13 reviews). For example: Compared with WordPress and Weebly, finds Wix gives the most creative freedom and works fine for most clients.
What are the most common complaints about Wix?
The complaints reviewers mention most: poor support (64 reviews), surprise bill (48 reviews) and renewal price hike (44 reviews). For example: Wix has held over $11,000 of their funds for four weeks with account locked and no way to reach a live person.
What does the signal score of 61 mean?
It's how well reviewed Wix is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Wix?
Category: Website builder. Free plan: Yes.
Where do these Wix reviews come from?
329 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.