Using Squarespace since 2017; pays about $100 CAD a month, fees have doubled, SEO is a struggle and upcharging for integrated services is growing.
66signal
196reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
35% Positive60% Negative
What customers love, and what they don’tWhat customers noticed
Customer reviews (196)
Add your reviewShowing 28 reviews mentioning renewal price hike Show all
Paid $92 in 2016 and was quoted $228, so cancelled and moved to WordPress for about $50 a year.
Squarespace renewal went from $136 to a proposed $204, then $165 after the claimed error, still a rise.
Switched to Core at $276 on Squarespace support advice, then a correction email raised it to $331.
Left a ten-year Squarespace account after the price rise, migrating to another host in a day for under $60 a year.
A small portfolio site went from about $13 to a proposed $19 and then $16 a month.
An illustrator on Squarespace since 2014 faces $204 a year versus $86 originally for the same basic portfolio site.
Canadian customer says the plan cost $172 after tax in 2020 and will be about $389 now, more than double in six years.
Portfolio site owner saw the renewal go from $120 in 2022 to $192 in 2025 and now $228, and found Squarespace's chatbot support unhelpful.
User since 2012 went from about $90 a year to a price that no longer makes sense and plans to leave, keeping only the domain.
A photographer who stores photos on Squarespace but is looking around because repeated price rises match other photo hosts.
After five years and two static sites on Squarespace, left after a price jump and Google Workspace limits, saving about $440 a year on GitHub and Cloudflare.
Great for getting a site up quickly but too expensive; is migrating three Squarespace sites to Cloudflare Pages.
Member since 2013; the corrected price after the claimed pricing error saved only about $18, which was the final straw.
Two Squarespace sites rose $40 and $62 with no new services they need, so they moved both to the lowest tier.
A Circle member said support would not waive the price rise and the correction only cut $348 to $331, so they will migrate all client sites.
Their legacy Squarespace plan faced a 48% increase with no new features after years of hosting their portfolio there, so they are exploring owning their site.
Customer since 2014 totalled every invoice at $1,687 with a 122% rise for unchanged usage and is leaving over the repeated hikes.
Remembers paying about $12 a month and now pays about $19, which they say is not worth it.
Customer paying $138 a year was told renewal rises to $204 for the same thing and is not accepting it.
Paying £28 a month for Squarespace while layout spacing keeps breaking; plans to switch providers.
Moved from Squarespace to WordPress on a cheap host, paying about $5 a month instead of $30+.
Left Squarespace because $190 a year for a basic website was too much and moved to GoDaddy.
Their legacy Squarespace personal plan rose 50% from $138 to $204, so they are moving to a free Google Site.
Customer since 2015 tracked bills from $87 to a coming $204 renewal, calls the latest 28% jump unjustifiable and is leaving.
VFX reel site owner saw the renewal jump from $192 to $228 and probably will not renew after repeated increases.
Eight years on Squarespace: templates, loading speed and support have declined while rates keep rising.
Almost a decade on Squarespace; smooth until they need help, when support is useless while prices have risen.
Common questions about Squarespace
What do customers say about Squarespace?
Customers are split. Many find it easy to use and stable for simple sites and small shops, but the most common complaint is support, often bots and slow replies, especially over domain renewals and failed payments after the Google Domains move. Rising prices and a few payment holds also come up.
Is Squarespace worth it?
Of the 161 reviews with a clear verdict, 35% are positive, 5% mixed and 60% negative. The praise mentioned most is easy to use. The most common complaint is poor support.
What do people like about Squarespace?
The praise reviewers mention most: easy to use (49 reviews), reliable (18 reviews) and great value (8 reviews). For example: Reasonably happy with Squarespace: payments take a few days to process at low volume and the UI is easy to use.
What are the most common complaints about Squarespace?
The complaints reviewers mention most: poor support (48 reviews), renewal price hike (26 reviews) and surprise bill (8 reviews). For example: A Squarespace domain with a dead owner email took about six weeks to resolve because of the verification step.
What does the signal score of 66 mean?
It's how well reviewed Squarespace is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Squarespace?
Category: Website builder. Free plan: No.
Where do these Squarespace reviews come from?
196 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.