Support can be patronizing but downtime is basically zero.
66signal
64reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
63% Positive19% Mixed18% Negative
Fast VPS performance and quick support, though suspensions and lockouts pushed a few to Hetzner.
What customers love, and what they don’tWhat customers noticed
Customer reviews (64)
Add your reviewShowing 14 reviews mentioning poor support Show all
After a plan upgrade the extra disk was added as a separate drive that the customer had to set up, unlike their other servers.
Several years as a Vultr customer, now leaving because they feel they do not value customers.
Servers became unreachable by VNC and SSH while showing running, causing production downtime and poor communication.
Network issues on a $5 VPS and support suggested the only fix was a $120 a month bare metal server.
A VM vanished after two years of on-time payment and support could not explain it.
Firewall blocked the whole site including support, the VPS was suspended and no response to the ticket.
Locked out of the account for five days with unhelpful support while trying to migrate away.
Left Vultr because they refused to open the SMTP port on a second VPS without giving a reason.
Left Vultr after being reported to a lawyer and having the server disabled over torrent traffic.
Years of use but recent decline and intrusive billing-address fields have them looking to migrate.
After five years, packet loss and hiccups led to about 30 tickets answered with noisy-neighbor migrations.
Entire server suspended over a copyright complaint on a client's site with no prior notice by email or otherwise.
Small spenders get poor treatment while customers spending thousands get the red carpet.
Common questions about Vultr
What do customers say about Vultr?
Vultr is mostly praised for reliable, fast VPS performance and quick support, with many long-term users. The main complaint is poor support in some cases, such as suspensions, lockouts and unexplained actions, with some network problems and price increases pushing a few users to Hetzner.
Is Vultr worth it?
Of the 27 reviews with a clear verdict, 63% are positive, 19% mixed and 19% negative. The praise mentioned most is reliable. The most common complaint is poor support.
What do people like about Vultr?
The praise reviewers mention most: reliable (9 reviews), fast (5 reviews) and helpful support (4 reviews). For example: Used Vultr for some years, very good with a network they love, though support content is thinner than competitors.
What are the most common complaints about Vultr?
The complaints reviewers mention most: poor support (4 reviews), renewal price hike (4 reviews) and outages (2 reviews). For example: Entire server suspended over a copyright complaint on a client's site with no prior notice by email or otherwise.
What does the signal score of 66 mean?
It's how well reviewed Vultr is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Vultr?
Category: VPS hosting.
How does Vultr rank?
#5 in Best VPS Hosting 2026, ranked by real customer reviews.
Where do these Vultr reviews come from?
64 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.