Showing 3 reviews mentioning surprise bill Show all
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They used the 30 day trial, forgot to cancel and ended up with roughly 100 dollars in billing. They also found the VPS very slow.
“So I used the kamatera 30 days trial with a payment method using a prepaid card with no balance to avoid any unnecesary surprise charges”
Older than 24 months. These may describe an earlier version.
They say Kamatera changed their billing from hourly to monthly without telling them, raising their monthly cost well above expectations.
“Kamatera furtively changed my billing mode from hourly billing to monthly billing. Which makes me cost much more than I expect per month”
They had the same unexpected trial charge and, having already set up services for weeks, paid it. They felt it was underhanded.
“had just finished a couple weeks of setting up services that I don't want to move so soon so I just ate the cost”
Of the 5 reviews with a clear verdict, 0% are positive, 0% mixed and 100% negative. The praise mentioned most is helpful support. The most common complaint is hidden fees.
The praise reviewers mention most: helpful support (1 review). For example: They found the Kamatera staff they spoke with helpful and professional, and consider the monthly pricing very competitive.
The complaints reviewers mention most: hidden fees (4 reviews), poor support (3 reviews) and surprise bill (3 reviews). For example: They say their free trial account is also being hit and Kamatera is asking for a $10 deposit.
13 are quotes from discussions on Reddit, each linked to the original post. Customer reviews are checked for spam before they appear, and only they count toward the star rating; quotes never do.