Contabo Reviews

VPS hosting

361 reviews
Contabo
67signal
i

A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.

361reviews

Cheap for the specs, and some customers run it for years without trouble.

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Customer reviews (361)

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Showing 114 reviews mentioning poor support Show all

Good for a month, then performance dropped until completely offline for three days with no support.

Contabo had horrible drive latency of 70-120 ms, poor support, and the machine became unusable after two weeks so they sought a refund.

Used Contabo for a couple of years; performance and support were really bad and the hosts were heavily over-provisioned.

After a Black Friday upgrade the new node performed badly; support admitted it and three weeks later still no fix.

Reported a demonstrated networking issue and support asked for root credentials instead of investigating.

Contabo server frequently down, a six-hour outage with a status page showing no incidents, and a joke of a customer service.

Game-server VPS froze constantly with 1-10 second lags; benchmarks showed throttled CPU and support sent generic replies.

VPS went offline for a week and a ticket got no reply until they phoned the German support number.

Paid for Sydney but got Singapore routing, wildly variable speeds and support insisting otherwise.

Contabo VPS dropped off the network every two hours; another node was taking the IP and support asked for the root password.

Dedicated server was down over 106 hours with no resolution or technical update, and the status page showed nothing.

Says Contabo took down their stuff without notice for maintenance and support was even worse, so they switched to Vultr.

Contabo VPS support is slow and had downtime, so the poster is hesitant to use it as primary host.

Worst support ever and the EU location was fully down for days several times; only the St Louis location is stable.

Says Contabo's real-world performance does not match the paper specs and support is close to non-existent.

Four years in, the last straw after over-provisioning, uptime issues and unannounced reboots.

Contabo had 20-30% CPU steal, bad support and a reactivation fee after they deactivated the server.

Calls Contabo unreliable with disconnecting chat support, reactivation fees and an unrequested plan upgrade.

A dedicated server goes down every 2-3 months with days-long tickets and a dashboard with no IPMI.

A Contabo VPS could not receive HTTP traffic and repeated support contacts did not solve it, so they shut it down and tried Hetzner.

Could not SSH in production and support insisted the server was working, forcing a full reinstall.

Was satisfied at first but got locked out over a phishing claim and had to pay 41.40 euros to regain access.

Stable for six months then 48-plus hours of downtime twice in three days with non-existent support.

Support chat gave copy-pasted answers and confirmed the annual discount was not recurring after a price increase.

Support ghosted them for three weeks while their server was apparently cloned with the same IP and MAC, and Contabo broke its own SLA.

After many good years, a new plan's server vanishes every hour for weeks and support cannot be reached.

Several-year customer told by email they will not be sold any new products for unexplained internal reasons.

Support is virtually non-existent and a server outage lasted 44 hours with only snarky emails, so they restored a backup elsewhere.

Contabo is cheap but messy: slow support, random shutdowns and restarts, and CPU specs changing.

Support insisted VPSs be reimaged to add a private network interface so they cancelled the add-on.

Had a server re-provisioned without warning when asking about an upgrade, with no apology or compensation.

Common questions about Contabo

What do customers say about Contabo?

Cheap for the specs, and some customers run it for years without trouble. Many others report outages, sometimes lasting days, slow or templated support, and slower real-world performance than advertised from overselling. Happier users tend to run side projects or non-critical services on it.

Is Contabo worth it?

Of the 211 reviews with a clear verdict, 29% are positive, 16% mixed and 55% negative. The praise mentioned most is reliable. The most common complaint is outages.

What do people like about Contabo?

The praise reviewers mention most: reliable (43 reviews), great value (37 reviews) and helpful support (16 reviews). For example: Five years that were pretty solid, though it depends on which node the VPS lands on and the CPU steal there.

What are the most common complaints about Contabo?

The complaints reviewers mention most: outages (63 reviews), poor support (61 reviews) and slow (41 reviews). For example: Server died and would not boot or reinstall; support fixed it with some magic but they would not trust Contabo.

What does the signal score of 67 mean?

It's how well reviewed Contabo is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.

What are the specs of Contabo?

Category: VPS hosting.

Where do these Contabo reviews come from?

360 are quotes from Reddit, each linked to the original. 1 was written by customers here. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.

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