Contabo Reviews

Been on a Cloud VPS 20 with them since early 2024. It hosts my Nextcloud, a Gitea instance, Uptime Kuma and a few Docker side projects. 12 GB of RAM for what they charge is still hard to beat anywhere I've looked. Know what you're buying though. The vCPUs are shared and you can see steal time in htop during European working hours, so anything CPU heavy runs noticeably slower than on my Hetzner box. Disk is fast, no complaints there. Uptime has been decent for me. Two unplanned outages so far, one about 40 minutes, plus a maintenance reboot announced with very little notice. Support tickets get answered but slowly and the first reply is usually a template, so I don't count on them for anything. The panel looks old but does what I need: reinstall, snapshots, rescue mode. I keep restic backups off the server anyway. For self hosting by someone who can manage Linux it's great value. I wouldn't put a client's shop on it.

Good for a month, then performance dropped until completely offline for three days with no support.

Contabo had horrible drive latency of 70-120 ms, poor support, and the machine became unusable after two weeks so they sought a refund.

Contabo is very cheap but their VPS went down without notice and stayed down for two days.

Used Contabo for a couple of years; performance and support were really bad and the hosts were heavily over-provisioned.

Server was offline three days and no support channel replied.

Fine for development but outages take weeks to fix and support is unreachable.

After a Black Friday upgrade the new node performed badly; support admitted it and three weeks later still no fix.

Support would not respond during outages and afterwards said they saw no problems on their end.

Production e-commerce down 72+ hours after maintenance and support sent a canned reply without reading logs.

Reported a demonstrated networking issue and support asked for root credentials instead of investigating.

A server of four years just disappeared with no notification, reason or communication.

Control panel broke so payment was not possible and tickets went unanswered.

Fourteen years on Contabo, which got so bad in recent years the poster moved to netcup.

Contabo server frequently down, a six-hour outage with a status page showing no incidents, and a joke of a customer service.

VPS deleted two days before a written payment extension deadline and no backups were kept.

Game-server VPS froze constantly with 1-10 second lags; benchmarks showed throttled CPU and support sent generic replies.

VPS went offline for a week and a ticket got no reply until they phoned the German support number.

Paid for Sydney but got Singapore routing, wildly variable speeds and support insisting otherwise.

Contabo VPS dropped off the network every two hours; another node was taking the IP and support asked for the root password.

Dedicated server was down over 106 hours with no resolution or technical update, and the status page showed nothing.

Says Contabo took down their stuff without notice for maintenance and support was even worse, so they switched to Vultr.

Contabo VPS support is slow and had downtime, so the poster is hesitant to use it as primary host.

Worst support ever and the EU location was fully down for days several times; only the St Louis location is stable.

Support was horrible with unannounced maintenance and servers down for many days.

Contabo is slow with old hardware and poor support.

Left Contabo after a two-week outage that was communicated only after it was resolved.

Says Contabo's real-world performance does not match the paper specs and support is close to non-existent.

IPv6 connectivity issues across 10 rented servers and dodgy support ended Contabo as their first choice.

Four years in, the last straw after over-provisioning, uptime issues and unannounced reboots.

Contabo had 20-30% CPU steal, bad support and a reactivation fee after they deactivated the server.

VPS took 24 hours to provision and support answered only after they asked for a refund.

Calls Contabo unreliable with disconnecting chat support, reactivation fees and an unrequested plan upgrade.

A dedicated server goes down every 2-3 months with days-long tickets and a dashboard with no IPMI.

A Contabo VPS could not receive HTTP traffic and repeated support contacts did not solve it, so they shut it down and tried Hetzner.

Could not SSH in production and support insisted the server was working, forcing a full reinstall.

Was satisfied at first but got locked out over a phishing claim and had to pay 41.40 euros to regain access.

Stable for six months then 48-plus hours of downtime twice in three days with non-existent support.

Support chat gave copy-pasted answers and confirmed the annual discount was not recurring after a price increase.

After an Easter upgrade, nothing but problems and DNS would not resolve across reinstalls.

Support ghosted them for three weeks while their server was apparently cloned with the same IP and MAC, and Contabo broke its own SLA.

Two years in, long unexpected downtime, weak support and no compensation.

After many good years, a new plan's server vanishes every hour for weeks and support cannot be reached.

Dedicated hardware is unbeatable for the price, but one server kept losing network and support could not fix it.

Several-year customer told by email they will not be sold any new products for unexplained internal reasons.

48+ hours of downtime with tickets and phone unanswered.

Support is virtually non-existent and a server outage lasted 44 hours with only snarky emails, so they restored a backup elsewhere.

Contabo is cheap but messy: slow support, random shutdowns and restarts, and CPU specs changing.

Support insisted VPSs be reimaged to add a private network interface so they cancelled the add-on.

Servers were rebooted at peak hours on five minutes' notice and many never came back online.

Paid first and only then was asked for lots of sensitive information by email.

Had a server re-provisioned without warning when asking about an upgrade, with no apology or compensation.

Very bad experience with Contabo, especially support, versus good Hetzner and OVH.

Nothing but trouble with Contabo support staff.

Server deleted after five years when a payment failed while the customer was travelling.

VPS stopped for two days from a host-node problem with no ETA and unanswered messages.

Server deleted after one failed auto-payment with no reminder, taking the website and data offline.

Bought a service that was never delivered and says they lost about 80 euros; PayPal sided with them.

Contabo support is the worst experienced.

Long-time Contabo user says customer service has really gone downhill over the past five years.

Contabo cancels the VPS if attacked and keeps prepaid money.

Five years on Contabo but the server is unusable and support has not answered for two days.

Multiple 24-hour-plus outages in a month, and support praised its own quick resolution.

Servers were slow enough that whoami took 30 seconds and support took three days to reply.

A client's VM was down two days for unplanned maintenance that the status page never mentioned and support ignored contact.

Client sites ran fine for a few months then had regular unannounced downtime, server relocation and poor support.

Cheap but weekly problems and support that can take two days to answer while VPS or VDS are down.

Second server had terrible disk performance that support only briefly improved, so they moved to Hetzner.

Top-tier VPS slow for eight days, SSH unusable and support emails unanswered.

Reports the worst customer support, frequent networking problems and slow replies; moved to OVH.

Contabo support was very good for years but has not kept up with their growth.

After 2.5 quiet years, outages of several hours in January and over 30 hours in March, with a ticket answered a week later.

After over 10 years and a dozen servers they are leaving over extra fees, payment-gateway suspensions, slow support and no firewalls.

Best price to performance for cheap Asia VPS but slow support and several planned and unplanned maintenance windows.

Two weeks of downtime, a very slow VPS, vague support and a refused refund forced a bank dispute.

VPS shut down without warning and emails to support went unanswered for days.

VPS unreachable for a full day with nothing on the status site; support said the VPS cluster was overloaded.

Dusseldorf VPS servers were down with no reaction and the phone line closed until morning.

After six years, asked support to migrate a production VPS that kept crashing on host-side errors.

Had the same problem for weeks and was charged for server installation that left drivers uninstalled.

Important instance shut down for an hour almost daily and support said it was the customer's problem.

Server had no outside connection while support said everything was up; status page later admitted network issues.

Cancelled over regular IPv4 reachability issues after about 20 support emails got nowhere.

Contabo was great until it was not and they would not help; moved to OVH.

A server hosting over 150 clients was disconnected twice in a week and support was dismissive.

After a year, the server went down every week for 30-60 minutes and support replied with pre-made text.

Heavy CPU steal around 60% and support claimed the VPS was at 100% when it was rarely over 20.

Says Contabo can end contracts for no reason and has bad support for hardware or billing issues.

A dedicated server shut down after a month and support gave no help for days.

Got poor performance on Contabo, support did not reply in 24 hours and a refund was refused because it was a business account.

Says Contabo never delivers what is promised and suggests buying a dedicated server when the VPS is too slow.

Packet loss and high latency every evening and support found no solution for 10 days.

Six days of VPS crashes, no gateway access and CPU problems with only automated support replies.

Server unresponsive for a day and the support phone line went unanswered, though service returned after a few hours.

VPS was unusable for ten days with almost no support, then a host-system maintenance was announced.

Production VPS vanished from the dashboard despite on-time automatic payments, with no warning from Contabo.

Cancelled after a month because support could not resolve numerous issues; calls it a dirt-tier provider.

VPS lost internet connection for two to three hours twice a month and support just said nothing was wrong.

A client's VPS lost connection for two weeks and support closed the ticket after a week of their own inactivity.

Sites down and VPS inaccessible, no reply from the company, now disputing the charge with the credit card company.

Contabo declined in pricing and support over two years; a cancelled dedicated server was wrongly reported as deleted data.

Contabo support took a week or more and gave irrelevant copy-pasted replies; regrets moving.

Across 300 VPS they see slow support, an unresponsive management app and noticeable overload on CPU-heavy tasks, but low prices.

IP range blacklisted by Spamhaus left an e-commerce VPS unable to send mail for 15 days, support passing the buck.

Contabo kept charging for a cancelled VPS, then deactivated the account and lost their object storage without any reply.

About 20 hours of downtime in a month with no notification or RFO.

Daily server crashes; support blamed the customer and a dedicated server elsewhere fixed it.

Contabo billed servers confirmed as cancelled and then closed the prepaid ones.

Contabo deleted the whole account, history and prepaid balance after the VPS instances were removed, and had no backup.

Online stores lose ad spend when the server goes down and Contabo sends no email confirmation.

Rude support first said configuration could be changed, then said it could not.

Contabo closed a new idle VPS over alleged DDoS, asked 40 USD to recover data and sent 50 automated emails.

Observed repeated CPU stealing and weeks-long ticket responses, with no refund for downtime.

Servers overloaded for days; plans advertise multiple CPUs but deliver roughly one.

Frequent downtime from network or server issues that go unexplained.

Contabo overprovisions and moved a VPS to another host without its virtual disk, denying the problem for a week.

Moving servers away after the latest issue because Contabo no longer responds to emails or phone.

VPS down for a day with no response from Contabo.

Payment taken first and extensive ID verification demanded afterwards, with no mention beforehand.