Moved the bakery's WordPress site and email here almost three years ago because the first year was so cheap. For a long time it was fine. cPanel is the normal one, installing WordPress took about ten minutes, and the chat agents were polite even if half the time they just sent me a knowledge base link. This year was rough. Renewal came in at more than double what I first paid. Then in August the whole thing was down for most of a day, site and mailboxes, and live chat was down too, so the only updates I could find were posts on X. Customer orders that came in by email didn't reach me until the next day. A couple of times around holidays the site also showed a resource limit page when traffic went up. Fine for a hobby site. If your business runs on email, put it somewhere else. I'm moving mine this month.
i
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
Namecheap Hosting is praised by some for cheap, no-frills cPanel hosting with friendly support, but more customers report poor support, slowness and outages, including a datacenter outage that took many sites and mailboxes down for hours.
What customers love, and what they don’tWhat customers noticed
Customer reviews (87)
Add your reviewShowing 17 reviews mentioning outages Show all
A support-guided DNS change broke half their site, emails went missing for three weeks, and add-on services were billed piecemeal; will not renew.
Sites hosted on Namecheap had intermittent downtime for weeks and support could not help; moving hosting elsewhere.
A Namecheap datacenter cooling failure took their sites down for most of a day, and Namecheap communicated poorly beyond Twitter threads.
A new low-traffic WordPress site on Namecheap shared hosting repeatedly hit 100% CPU and 503 errors, and support couldn't pinpoint why.
Their one site hosted on Namecheap went down during the Phoenix outage with no real communication, while the nearly 100 registered sites were fine, so they will move it.
Site and WordPress backend down for hours during Namecheap's August outage.
A Namecheap VPS was dead for most of the day during the Phoenix outage.
Sites hosted on Namecheap were down for six hours during the datacenter outage and they plan to leave.
During the August Namecheap outage, couldn't access business emails.
A few of their sites were down during Namecheap's August 13 outage.
Namecheap hosting was unreliable and slow so the poster moved to Hostinger without issues.
Client sites on Namecheap keep going down with malware and support just restores backups repeatedly; they want to leave.
Their business email has been down two weeks and Namecheap, as hosting provider, has not responded about changing MX records.
Three years in, their unchanged site now loads in 1.5 seconds one moment and takes minutes or goes down the next.
Namecheap's Stellar Plus shared plan keeps maxing out the server and crashing with just two blogs.
Uses Namecheap hosting for development only; the site goes down every few days.
Common questions about Namecheap Hosting
What do customers say about Namecheap Hosting?
Namecheap Hosting is praised by some for cheap, no-frills cPanel hosting with friendly support, but more customers report poor support, slowness and outages, including a datacenter outage that took many sites and mailboxes down for hours. It suits hobby or low-stakes sites better than email-dependent businesses.
Is Namecheap Hosting worth it?
Of the 48 reviews with a clear verdict, 21% are positive, 15% mixed and 65% negative. The praise mentioned most is great value. The most common complaint is poor support.
What do people like about Namecheap Hosting?
The praise reviewers mention most: great value (5 reviews), easy migration (4 reviews) and helpful support (4 reviews). For example: A small non-profit hosts its site on Namecheap with no problems, and support has always been good when needed.
What are the most common complaints about Namecheap Hosting?
The complaints reviewers mention most: poor support (20 reviews), outages (12 reviews) and slow (5 reviews). For example: Namecheap suspended an account for resource abuse, demanded an upgrade, and tried to sell the site backup for $15.
What does the signal score of 55 mean?
It's how well reviewed Namecheap Hosting is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Namecheap Hosting?
Category: Shared hosting.
Where do these Namecheap Hosting reviews come from?
86 are quotes from Reddit and YouTube, each linked to the original. 1 was written by customers here. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.