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Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 1 review mentioning helpful support Show all
Reddit · r/webhosting · Aug 31, 2023
MixedSummary of a Reddit post
They find Krystal good with really good customer service, but their package price keeps rising. They dropped a package after it neared 100 pounds and are now facing a rise from 59 to 70.
Of the 20 reviews with a clear verdict, 80% are positive, 10% mixed and 10% negative. The praise mentioned most is reliable. The most common complaint is expensive.
The praise reviewers mention most: reliable (6 reviews), helpful support (5 reviews) and easy migration (2 reviews). For example: Moved hosting from Namecheap to Krystal and migrated a VPS to KnownHost, with zero complaints for either.
The complaints reviewers mention most: expensive (1 review).
It's how well reviewed Krystal is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Shared hosting.
#4 in Hosting With the Best Support 2026, ranked by real customer reviews.
20 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.