Reddit · r/webhosting · Mar 14, 2026
PositiveSummary of a Reddit post
They moved all their clients from Brixly to a Krystal reseller account. Krystal handled the migration of 150+ cPanel accounts after they uploaded the backups.
Krystal Reviews
Ranked #4 in Best supportShared hosting
How the signal works ↗Updated 12 NovCompare with ChemiCloud
What people mention
Often liked
Topics grouped from customer reviews, with how many mention each; read the originals below.
Real customer experiences (20)
Add your reviewShowing 10 reviews mentioning helpful support Show all
Reddit · r/webhosting · Mar 8, 2026
PositiveSummary of a Reddit post
Years of running a major client site and a reseller package have been brilliant, with hands-on migration help from support at every step.
Reddit · r/webhosting · Jun 10, 2025
PositiveSummary of a Reddit post
Five years of use have delivered great uptime, responsive support, decent speeds, and fair pricing with cPanel and free SSLs included.
Reddit · r/webhosting · Apr 22, 2025
PositiveSummary of a Reddit post
They have used Krystal for 7+ years without issues and find their support always helpful and responsive.
Reddit · r/webhosting · Mar 22, 2025
PositiveSummary of a Reddit post
They tested hosts by emailing support questions and ranked Krystal among the top contenders for support responses.
Reddit · r/webhosting · Mar 17, 2023
PositiveSummary of a Reddit post
They switched to Krystal from an EIG host and were very pleased so far. They found it fast, with a good knowledgebase, a smooth migration and a prompt ticket response.
Reddit · r/webdev · Aug 13, 2024
PositiveSummary of a Reddit post
Uses Krystal for all projects and clients; live support on local time and no downtime issues.
Reddit · r/webhosting · Aug 31, 2023
MixedSummary of a Reddit post
They find Krystal good with really good customer service, but their package price keeps rising. They dropped a package after it neared 100 pounds and are now facing a rise from 59 to 70.
Reddit · r/webhosting · Jun 25, 2023
PositiveSummary of a Reddit post
They moved from GoDaddy to Krystal and report a smooth migration and much faster load times. Tickets and live chat were answered quickly and thoroughly.
Reddit · r/webhosting · Jan 25, 2019
PositiveSummary of a Reddit post
Happy customer since 2012 after using many other UK and international hosts, with unrivalled customer support and value for money.
Common questions about Krystal
Is Krystal worth it?
Of the 20 reviews with a clear verdict, 80% are positive, 10% mixed and 10% negative. The praise mentioned most is reliable. The most common complaint is expensive.
What do people like about Krystal?
The praise reviewers mention most: reliable (6 reviews), helpful support (5 reviews) and easy migration (2 reviews). For example: Moved hosting from Namecheap to Krystal and migrated a VPS to KnownHost, with zero complaints for either.
What are the most common complaints about Krystal?
The complaints reviewers mention most: expensive (1 review).
What does the signal score of 64 mean?
It's how well reviewed Krystal is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Krystal?
Category: Shared hosting.
How does Krystal rank?
#4 in Hosting With the Best Support 2026, ranked by real customer reviews.
Where do these Krystal reviews come from?
20 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.