Moving from shared to a Snappy 2000 VPS lost four months of email, though support has been fairly decent since; the VPS upgrade quote was steep.
48signal
137reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
11%85% Negative
Opinion is split, but the main complaint is poor support, with several long-time customers saying it declined over the years.
What customers love, and what they don’tWhat customers noticed
Customer reviews (137)
Add your reviewShowing 2 reviews mentioning upsells Show all
They had no real technical issues at HostGator but disliked the heavy sales messaging. They say HostGator upgraded them unilaterally just before an auto renewal.
Common questions about HostGator
What do customers say about HostGator?
Opinion is split, but the main complaint is poor support, with several long-time customers saying it declined over the years. Others report price rises, upselling and a few outages. Some customers have had stable hosting for years and found support helpful.
Is HostGator worth it?
Of the 47 reviews with a clear verdict, 4% are positive, 11% mixed and 85% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
What do people like about HostGator?
The praise reviewers mention most: helpful support (3 reviews), reliable (2 reviews) and easy to use (1 review). For example: A PHP 8 500 error was fixed when HostGator reviewed the error log and found a wp-config misconfiguration.
What are the most common complaints about HostGator?
The complaints reviewers mention most: poor support (15 reviews), renewal price hike (15 reviews) and hidden fees (11 reviews). For example: A long-time HostGator customer says it was great 10 years ago but is now the worst, with inexperienced support.
What does the signal score of 48 mean?
It's how well reviewed HostGator is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of HostGator?
Category: Shared hosting.
Where do these HostGator reviews come from?
137 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.