Submitting a cancellation 11 days before renewal still resulted in a 235-dollar card charge, and support refused to issue a full refund.
55signal
15reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
47% Positive13%40% Negative
What customers love, and what they don’tWhat customers noticed
Customer reviews (15)
Showing 5 reviews mentioning poor support Show all
Support went downhill after 2014; the domain was registered under the host's own contact info, causing a 60-day transfer lock, a $30 dedicated IP charge followed, and the card was charged again after three cancellation requests.
Three months in, strict Java security blocked client downloads and support refused to provide a cPanel backup for migration because of server load.
Their site was taken offline for high CPU usage during a temporary traffic spike, and the host would not restore it until it was optimized, which they felt would not help a spike on shared hosting.
Worst customer service experience they have had with any shared hosting provider, including HostGator and Arvixe.
Common questions about GreenGeeks
What do people like about GreenGeeks?
The praise reviewers mention most: helpful support (4 reviews), reliable (3 reviews) and great value (2 reviews). For example: A freelancer who chose GreenGeeks for client WordPress sites finds its chat support awesome and super helpful so far.
What are the most common complaints about GreenGeeks?
The complaints reviewers mention most: poor support (5 reviews), expensive (2 reviews) and hard to cancel (2 reviews). For example: Worst customer service experience they have had with any shared hosting provider, including HostGator and Arvixe.
What does the signal score of 55 mean?
It's how well reviewed GreenGeeks is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of GreenGeeks?
Category: Shared hosting.
Where do these GreenGeeks reviews come from?
15 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.