A six-hour outage took all sites and the client panel offline with no status page notice, and support refused to honor the uptime guarantee.
46signal
18reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
8%25% Mixed67% Negative
What customers love, and what they don’tWhat customers noticed
Customer reviews (18)
Showing 7 reviews mentioning poor support Show all
Support quality collapsed after three years of good service, with staff failing to address actual issues and prompting a full migration of all sites.
After 11 years of excellent support, the World Host Group acquisition brought daily server outages and clueless support staff.
Ticket response times worsened from 10-15 minutes to around 2-3 hours after the company was acquired, prompting a search for a VPS to move about 60 sites to.
Support replies now take hours instead of minutes and a hosted site has been throwing 5XX errors for a full week.
Service quality deteriorated into a mess after the company was sold, prompting plans to migrate over 20 client sites elsewhere.
Recurring monthly downtime of several hours paired with nonsensical excuses from support led to moving sites away.
Common questions about FastComet
Is FastComet worth it?
Of the 12 reviews with a clear verdict, 8% are positive, 25% mixed and 67% negative. The praise mentioned most is reliable. The most common complaint is poor support.
What do people like about FastComet?
The praise reviewers mention most: reliable (4 reviews) and helpful support (2 reviews). For example: Has used HostArmada and FastComet; both pretty decent and far better than Hostinger for shared hosting.
What are the most common complaints about FastComet?
The complaints reviewers mention most: poor support (7 reviews), outages (6 reviews) and renewal price hike (2 reviews). For example: Support replies now take hours instead of minutes and a hosted site has been throwing 5XX errors for a full week.
What does the signal score of 46 mean?
It's how well reviewed FastComet is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of FastComet?
Category: Shared hosting.
Where do these FastComet reviews come from?
18 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.