A DreamHost customer of over 10 years can go straight to a human in chat and has always found support understood and fixed the issue.
67signal
129reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
39% Positive20% Mixed41% Negative
Reliable shared and VPS hosting that many have stayed with for years; managed WordPress can be slow.
What customers love, and what they don’tWhat customers noticed
Customer reviews (129)
Add your reviewShowing 13 reviews mentioning helpful support Show all
Has used DreamHost for various things for over 20 years; DreamPress is decent and support has always been good.
Has used DreamHost for years: excellent uptime, very good support and reasonable prices.
Their WordPress backend took 10-15 seconds per click on DreamHost until chat support fixed the datacenter mismatch in about 30 seconds, dropping it to roughly half a second. They say they would otherwise have left.
DreamHost called right away and enabled security measures for free during a domain dispute and provides good customer service and UI; customer for life.
A DreamHost customer of years likes it, having used SiteGround before it raised prices; both had fantastic customer service.
Their DreamHost site was extremely slow, and a support agent fixed it in about 5 minutes so it now works great.
Says DreamHost has always been pretty quick to resolve their issues.
They have hosted multiple sites on DreamHost for almost 15 years and describe it as perfect, with great uptime, speeds and support.
Votes for DreamHost: fast with reliable customer support.
Used DreamHost shared and DreamPress and found it much better than Bluehost, apart from no weekend chat and annoying caching.
On DreamHost since 2008; went back after SiteGround renewal sticker shock, and support helped once when stuck.
Runs two blogs on DreamHost managed VPS with 1GB RAM, which has been enough, and has had a good experience with support.
Common questions about DreamHost
What do customers say about DreamHost?
DreamHost is mostly praised for reliable shared and VPS hosting with helpful support, and many users have stayed for years. Downsides are few: some slowness on managed WordPress plans, a long outage for one customer, and price rises on VPS.
Is DreamHost worth it?
Of the 71 reviews with a clear verdict, 39% are positive, 20% mixed and 41% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
What do people like about DreamHost?
The praise reviewers mention most: helpful support (12 reviews), reliable (12 reviews) and great value (8 reviews). For example: On DreamHost since 2008; went back after SiteGround renewal sticker shock, and support helped once when stuck.
What are the most common complaints about DreamHost?
The complaints reviewers mention most: poor support (16 reviews), slow (14 reviews) and outages (9 reviews). For example: Websites on a DreamHost VPS were down 3 days; support only said to wait, with no ETA or cause, so they are leaving.
What does the signal score of 67 mean?
It's how well reviewed DreamHost is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of DreamHost?
Category: Shared hosting.
Where do these DreamHost reviews come from?
129 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.