Customer since 2019: support did not understand a hijacked domain, and storage was cut to 20% without notice before they left.
51signal
203reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
7%9%84% Negative
Most customers describe poor support, from scripted replies and agents who cannot fix problems to staff accidentally breaking live sites.
What customers love, and what they don’tWhat customers noticed
Customer reviews (203)
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A Bluehost customer was double charged, had their site taken down despite paying, lost domain privacy and now gets ~10 scam calls a day, with refunds that never came.
A Bluehost customer who prepaid two years had their landing page taken down, then Bluehost held their 20-year-old domain for ransom and kept trying to charge their card.
A freelancer says a client's Bluehost hosting was charged again after cancellation and a $4,800 refund promised but never delivered.
A Bluehost customer was charged while their hosting was inactive and the site down; support only acted after a card dispute and refused a refund.
Expected backups and virus protection from Bluehost; after infection they quoted $360 per site to clean it.
Bluehost is a nightmare to cancel and tries to charge at renewal even after you tried to stop everything.
Bluehost raised their WordPress price roughly 10x on auto-renewal and would do nothing about it.
A customer had only bad experiences with Bluehost, which tried to charge their card ten times what they owed.
Had to cancel their card because Bluehost kept making random monthly charges.
A former Bluehost customer was auto-renewed a domain and protection package without knowing, and got the $41 refund only after citing UK consumer regulations.
A Bluehost customer is disputing a roughly $2,500 hosting package charged to an expired card before the renewal date.
A former Bluehost customer randomly got an invoice from them years after leaving.
A Bluehost customer was charged for recurring services they never signed up for, a week after support said everything was cancelled.
A Bluehost customer of ten years was charged to renew a domain that was never actually registered, so someone else bought their 15-year-old domain, and Bluehost wouldn't help.
A Bluehost customer was billed for 'premium SSL' instead of free Let's Encrypt, had to get it reversed twice, then moved their domain to Porkbun and hosting to NixiHost.
Bluehost charged almost $500 in a month and changed terms from unlimited websites to 10 without consent.
A Bluehost customer who turned off auto-renew and had cancellation confirmed was still billed three times, with support repeatedly promising refunds, until they disputed it with their card.
A former Bluehost customer says it constantly tried to charge for random stuff, refunding only after complaints, so they changed providers.
A month-to-month Bluehost customer was silently charged $60 instead of $30 and told it was for upgraded servers.
Common questions about Bluehost
What do customers say about Bluehost?
Most customers describe poor support, from scripted replies and agents who cannot fix problems to staff accidentally breaking live sites. Many also hit steep renewal prices, outages, slow sites, constant upsells and unexpected or hard-to-cancel charges. A few had good support or no problems.
Is Bluehost worth it?
Of the 87 reviews with a clear verdict, 7% are positive, 9% mixed and 84% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
What do people like about Bluehost?
The praise reviewers mention most: helpful support (4 reviews), reliable (3 reviews) and easy migration (1 review). For example: Bluehost has been pretty good; moved from GoDaddy and Network Solutions for better price and service.
What are the most common complaints about Bluehost?
The complaints reviewers mention most: poor support (37 reviews), renewal price hike (17 reviews) and outages (13 reviews). For example: On the WordPress Grow package since 2019; PHP only up to 7.4 broke access and a ticket stayed open two months.
What does the signal score of 51 mean?
It's how well reviewed Bluehost is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Bluehost?
Category: Shared hosting.
Where do these Bluehost reviews come from?
203 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.