After years of nightmare hosts, found Cloudways a godsend: fast, affordable with great tech support.
Cloudways Reviews
Managed cloud
#2 in Best Managed Cloud Hosting and Server Panels 2026#2 · Managed cloud 110 reviews70signal
110reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
58% Positive15% Mixed27% Negative
Responsive chat and easy server management for agencies; small plans feel slow in WordPress admin.
What customers love, and what they don’tWhat customers noticed
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Also mentioned: best for developers1
Customer reviews (110)
Add your reviewShowing 10 reviews mentioning great value Show all
Moved to Cloudways on a DigitalOcean server: saved money, better performance, and no hacked-site incidents since.
Moved an enterprise client from WP Engine to Cloudways and found it easy for budget, caching and speed, though there is no root access.
A user switched from Bluehost to Cloudways, which is so much better and costs no more than Bluehost's second-year renewal.
Moved about 100 client sites from WP Engine to Cloudways, scaling easily and saving a fortune.
An agency on Cloudways since 2020 runs 6 servers there and finds the 25%+ markup worth it versus managing DigitalOcean directly.
A freelancer who switched to Cloudways from WPMU DEV says support and hosting are good and it saves thousands a year hosting client sites.
A freelancer runs 38 client sites on Cloudways servers with zero complaints and finds it cheaper than WP Engine.
A developer hosting nearly 100 sites says Cloudways beat every other WordPress host they have used, including WP Engine and DreamHost, with solid features and incredible price.
Loves Cloudways with awesome support for the cost, and finds WP Engine not worth the price.
Common questions about Cloudways
What do customers say about Cloudways?
Customers split but lean positive. Many praise responsive chat support, reliability and easy server management for agencies and WordPress developers. Complaints include slow performance on small plans, especially in the WordPress admin, support that falls short on harder issues, and a markup over the underlying server price. A few had servers deleted over overdue invoices.
Is Cloudways worth it?
Of the 48 reviews with a clear verdict, 58% are positive, 15% mixed and 27% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
What do people like about Cloudways?
The praise reviewers mention most: helpful support (14 reviews), reliable (12 reviews) and great value (6 reviews). For example: A user says Cloudways is good for hand-holding, with excellent chat support that is patient and knows its stuff.
What are the most common complaints about Cloudways?
The complaints reviewers mention most: poor support (7 reviews), slow (6 reviews) and expensive (2 reviews). For example: Cloudways support called a collapsing-page problem a cache issue but did not solve it; the cause was an Ajax form addon.
What does the signal score of 70 mean?
It's how well reviewed Cloudways is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Cloudways?
Category: Managed cloud.
How does Cloudways rank?
#2 in Best Managed Cloud Hosting and Server Panels 2026, #2 in Hosting With the Best Support 2026, ranked by real customer reviews.
Where do these Cloudways reviews come from?
110 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.