Enterprise agreement renewal brings a significant increase for current SKUs, with discounts now offered to uplift to E7 in a pattern they expect to repeat.
57signal
169reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
17% Positive9%74% Negative
What customers love, and what they don’tWhat customers noticed
Customer reviews (169)
Add your reviewShowing 14 reviews mentioning renewal price hike Show all
Moved to E5 for a compelling deal, but the price step-ups in following years make it less worthwhile and many features go unused.
Nonprofit that just switched to Business Premium for device management and desktop apps now faces losing the grant.
Pays about $250 a year for a five-pack of 365 accounts, one of which cannot log in, and plans to move to Gmail.
Found that starting to cancel a family M365 subscription offers a Classic plan without Copilot at the original price.
Faced a 40% increase on E3 renewals and clawed back 30% by buying separate licensing and letting existing ones lapse.
Dropped the family OneDrive and Microsoft 365 setup after the announced price increase and moved to self-hosting.
Hit hard by the grant change with 950 active users but only 300 Basic licences offered.
Has 587 users on the free E1 plan ending in August and no budget left for the change.
Leadership is moving from Microsoft 365 E5 to E3 after the new renewal quote, the only way to stay budget neutral.
Notes the Office 365 Family price rising from 99 to 129 euros.
Cancelled their Microsoft 365 family subscription ahead of the May price rise.
Education IT admin says Microsoft's pooled storage change leaves roughly 12.5GB per person on average, forcing extra purchases.
After migrating data to the cloud, they are buying SANs to move it back in-house because of constant price increases.
Common questions about Microsoft 365
Is Microsoft 365 worth it?
Of the 132 reviews with a clear verdict, 17% are positive, 9% mixed and 73% negative. The praise mentioned most is great value. The most common complaint is poor support.
What do people like about Microsoft 365?
The praise reviewers mention most: great value (14 reviews), easy to use (9 reviews) and reliable (5 reviews). For example: Used the M365 developer tenant for home-lab learning at about thirty cents a month and found it very valuable.
What are the most common complaints about Microsoft 365?
The complaints reviewers mention most: poor support (32 reviews), outages (13 reviews) and renewal price hike (12 reviews). For example: Helped a client locked out of its tenant for over two weeks and calls Microsoft's recovery process disdainful.
What does the signal score of 57 mean?
It's how well reviewed Microsoft 365 is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Microsoft 365?
Category: Email hosting.
Where do these Microsoft 365 reviews come from?
169 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.