Admin supporting both platforms finds Microsoft's documentation well structured with GUI and PowerShell steps, unlike Google's.
57signal
169reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
17% Positive9%74% Negative
What customers love, and what they don’tWhat customers noticed
Customer reviews (169)
Add your reviewShowing 10 reviews mentioning easy to use Show all
Says Microsoft 365's built-in backup is super easy to set up and works well.
Says the office.com redesign makes reaching an app take more clicks than before, pushing users toward Copilot.
Manages 35 client tenants daily by inviting a home-tenant user as external admin with PIM and switching directories in the portals.
Finds the M365 File Search companion app really good and uses it constantly, better than Start menu search.
The M365 online homepage change removed the app list for a My Apps icon, a needless change in their view.
Cybersecurity business moved to M365 because the ecosystem removes headaches and eases security compliance.
Moved a growing sales team from Proton to M365 for integrations, accepting the annoyance to keep the team productive.
They moved their own email to Microsoft 365 because it is easy.
Admin who still complains about 365 says it changed the game and dreads ever administering on-prem Exchange again.
Common questions about Microsoft 365
Is Microsoft 365 worth it?
Of the 132 reviews with a clear verdict, 17% are positive, 9% mixed and 73% negative. The praise mentioned most is great value. The most common complaint is poor support.
What do people like about Microsoft 365?
The praise reviewers mention most: great value (14 reviews), easy to use (9 reviews) and reliable (5 reviews). For example: Used the M365 developer tenant for home-lab learning at about thirty cents a month and found it very valuable.
What are the most common complaints about Microsoft 365?
The complaints reviewers mention most: poor support (32 reviews), outages (13 reviews) and renewal price hike (12 reviews). For example: Helped a client locked out of its tenant for over two weeks and calls Microsoft's recovery process disdainful.
What does the signal score of 57 mean?
It's how well reviewed Microsoft 365 is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Microsoft 365?
Category: Email hosting.
Where do these Microsoft 365 reviews come from?
169 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.