Forced to use a paid Workspace account at work and sees pop-ups daily pushing AI features and paid security.
66signal
101reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
45% Positive14% Mixed41% Negative
Customers, mainly admins and small teams, mostly find it easy to manage and reliable, with strong spam filtering, and often prefer it to Microsoft 365.
What customers love, and what they don’tWhat customers noticed
Customer reviews (101)
Add your reviewShowing 4 reviews mentioning upsells Show all
Turned Gemini off in Workspace but it stayed on nine hours later, with no control to evaluate rollout.
Pays for Business Standard and is annoyed Google is raising prices for AI features with no way to opt out.
An inherited Google deployment was a bad decision; client lured into a pricier subscription and is moving to MS365.
Common questions about Google Workspace
What do customers say about Google Workspace?
Customers, mainly admins and small teams, mostly find it easy to manage and reliable, with strong spam filtering, and often prefer it to Microsoft 365. The main complaints are price increases, bundled AI features customers did not ask for, and support that is hard to reach, especially for smaller customers.
Is Google Workspace worth it?
Of the 56 reviews with a clear verdict, 45% are positive, 14% mixed and 41% negative. The praise mentioned most is easy to use. The most common complaint is poor support.
What do people like about Google Workspace?
The praise reviewers mention most: easy to use (10 reviews), reliable (6 reviews) and good deliverability (5 reviews). For example: After 15 years supporting both, says a single admin can go far on Workspace thanks to saner defaults than 365.
What are the most common complaints about Google Workspace?
The complaints reviewers mention most: poor support (10 reviews), renewal price hike (7 reviews) and upsells (3 reviews). For example: Says Google basically ghosts smaller Workspace customers and recommends external partners for larger clients.
What does the signal score of 66 mean?
It's how well reviewed Google Workspace is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Google Workspace?
Category: Email hosting.
Where do these Google Workspace reviews come from?
101 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.