Moved from self-hosting to Workspace after delivery problems; migrated a decade of mail and finds it low maintenance.
66signal
101reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
45% Positive14% Mixed41% Negative
Customers, mainly admins and small teams, mostly find it easy to manage and reliable, with strong spam filtering, and often prefer it to Microsoft 365.
What customers love, and what they don’tWhat customers noticed
Customer reviews (101)
Add your reviewShowing 12 reviews mentioning reliable Show all
A Linux/Mac shop using Workspace for over 15 years sees no compelling reason to move away.
As an MSP, finds Google rarely has problems while M365 does, so recommends Google when reliability matters most.
Says Google Workspace is the choice for a tenant that hardly changes and never has issues with email.
Their company is a Google shop and Workspace works great for them.
School district admin with 3,100 users likes Google Workspace and says it works well for them.
Over 12 years on Google they had rarely any outages or weird issues, versus constant headaches after eight months on O365.
A reseller using Google since 2007 says they love Google Workspace, though you need to be knee deep in it.
Long-time Workspace user finds it a professional toolset that just works, with no ads and granular domain control.
After self-hosting mail and calendar for years, says nothing beats Google for email and calendar; it just works.
Extremely happy on Google Workspace Enterprise: no extra email filtering needed, built-in MDM and DLP, and strong search.
Their Google Workspace customers never have security issues even on the bottom subscriptions, unlike constant vigilance with 365.
Common questions about Google Workspace
What do customers say about Google Workspace?
Customers, mainly admins and small teams, mostly find it easy to manage and reliable, with strong spam filtering, and often prefer it to Microsoft 365. The main complaints are price increases, bundled AI features customers did not ask for, and support that is hard to reach, especially for smaller customers.
Is Google Workspace worth it?
Of the 56 reviews with a clear verdict, 45% are positive, 14% mixed and 41% negative. The praise mentioned most is easy to use. The most common complaint is poor support.
What do people like about Google Workspace?
The praise reviewers mention most: easy to use (10 reviews), reliable (6 reviews) and good deliverability (5 reviews). For example: After 15 years supporting both, says a single admin can go far on Workspace thanks to saner defaults than 365.
What are the most common complaints about Google Workspace?
The complaints reviewers mention most: poor support (10 reviews), renewal price hike (7 reviews) and upsells (3 reviews). For example: Says Google basically ghosts smaller Workspace customers and recommends external partners for larger clients.
What does the signal score of 66 mean?
It's how well reviewed Google Workspace is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Google Workspace?
Category: Email hosting.
Where do these Google Workspace reviews come from?
101 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.