Came to vastly prefer G Suite to MS Office as much easier to use and better at collaboration.
66signal
101reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
45% Positive14% Mixed41% Negative
Customers, mainly admins and small teams, mostly find it easy to manage and reliable, with strong spam filtering, and often prefer it to Microsoft 365.
What customers love, and what they don’tWhat customers noticed
Customer reviews (101)
Add your reviewShowing 22 reviews mentioning easy to use Show all
Uses both and finds end users love Workspace over 365 for email and docs.
A Google Workspace user runs their personal domain's email through it, paying about $15 a month for Gmail, Drive and Office apps, ad-free.
Uses shared group calendars in Workspace for staff time off and events and says it works well.
Helped multiple non-profits and always chose Google because it is simple to manage for users without corporate experience.
Uses both Office and GSuite paid; says on the web GSuite is much, much better.
Works with both and finds Google Workspace great for smaller businesses without a big IT staff, with Apps Script automation.
Standing up Workspace for a non-profit with no complaints; straightforward to administer and free under the non-profit program.
An admin of both says G Suite is easier to set up and requires less work to maintain than M365.
Found G Suite friendlier for sharing and collaborating and prefers Google Chat over Teams for small orgs.
Switched from self-hosting email to Google Workspace for convenience, with up to 30 aliases per user.
A 1,000-person consulting firm on Google found meetings, calendars and email just worked, unlike Teams and Exchange at clients.
Runs 200 Chromebook users on Google Workspace and finds the setup easy, with Chrome-only device approval.
After 15 years supporting both, says a single admin can go far on Workspace thanks to saner defaults than 365.
An MSP runs their own business on Google Workspace and finds it basically hands-free compared to M365.
After six years as a Microsoft admin, moved to Google because it is far easier for employees and takes less troubleshooting.
Compared with O365, finds basic mailbox tasks that are normal in Workspace become a nightmare in Microsoft.
Prefers Google Workspace on almost every level: Gmail needs no third-party filtering, Vault setup is a few clicks and MDM is included.
Extremely happy on Google Workspace Enterprise: no extra email filtering needed, built-in MDM and DLP, and strong search.
Uses Google Workspace for a tiny company and finds it the best option: super easy to manage and cost effective.
Managed Google Workspace for a roughly 75-person non-profit and found it braindead simple, with the basics free.
Finds Google Workspace a vastly superior experience, even with fewer features than Excel and PowerPoint.
Common questions about Google Workspace
What do customers say about Google Workspace?
Customers, mainly admins and small teams, mostly find it easy to manage and reliable, with strong spam filtering, and often prefer it to Microsoft 365. The main complaints are price increases, bundled AI features customers did not ask for, and support that is hard to reach, especially for smaller customers.
Is Google Workspace worth it?
Of the 56 reviews with a clear verdict, 45% are positive, 14% mixed and 41% negative. The praise mentioned most is easy to use. The most common complaint is poor support.
What do people like about Google Workspace?
The praise reviewers mention most: easy to use (10 reviews), reliable (6 reviews) and good deliverability (5 reviews). For example: After 15 years supporting both, says a single admin can go far on Workspace thanks to saner defaults than 365.
What are the most common complaints about Google Workspace?
The complaints reviewers mention most: poor support (10 reviews), renewal price hike (7 reviews) and upsells (3 reviews). For example: Says Google basically ghosts smaller Workspace customers and recommends external partners for larger clients.
What does the signal score of 66 mean?
It's how well reviewed Google Workspace is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Google Workspace?
Category: Email hosting.
Where do these Google Workspace reviews come from?
101 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.