They have tried to reach customer service about their domain since it moved from Google to Squarespace and never got a response, while still receiving marketing emails.
44signal
18reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
30% Mixed70% Negative
What customers love, and what they don’tWhat customers noticed
Watch for
Customer reviews (18)
Showing 5 reviews mentioning poor support Show all
Their domains moved from Google Domains to Squarespace, and one day the dashboard showed no domains and chat was no help. After an hour they found a way to submit a ticket and it was fixed ten minutes later.
Their company domain expired and Squarespace, as registrar of record, refused renewal for a week and sent them to Google Cloud support instead. The domain went offline and they call the service incompetent.
They found Squarespace customer support useless and say it gave unhelpful answers. Support refused to delete the Mailgun account Squarespace had created for their domain.
They could not delete a custom DNS record in Squarespace, which kept returning an error. They contacted Squarespace support and had no idea whether it would reply.
Common questions about Squarespace Domains
Is Squarespace Domains worth it?
Of the 10 reviews with a clear verdict, 0% are positive, 30% mixed and 70% negative. The most common complaint is poor support.
What are the most common complaints about Squarespace Domains?
The complaints reviewers mention most: poor support (4 reviews) and renewal price hike (2 reviews). For example: They could not delete a custom DNS record in Squarespace, which kept returning an error. They contacted Squarespace support and had no idea whether it would reply.
What does the signal score of 44 mean?
It's how well reviewed Squarespace Domains is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Squarespace Domains?
Category: Domain registrar.
Where do these Squarespace Domains reviews come from?
18 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.