Ten years with Namecheap with stellar support until recent months, when renewing a basic hosting plan went badly and they migrated sites to company-managed cloud servers.
70signal
311reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
40% Positive7%53% Negative
Long-time customers often call it reliable for domains, with cheap first-year prices and many TLDs.
What customers love, and what they don’tWhat customers noticed
Customer reviews (311)
Add your reviewShowing 69 reviews mentioning renewal price hike Show all
Namecheap since 2009 without issues until the buyout; now planning to migrate.
After 10+ years Namecheap refused to match the cheaper price of its sister company Spaceship, so they moved.
Calls Namecheap fine but renewals expensive, and a fraudulent stolen-domain claim took 6 months to investigate.
Got a .com at 50 percent off a year ago and was surprised by the renewal amount, feeling Namecheap hides renewal prices on cheap domains.
Namecheap without problems for a long time, but prices crawl up and the API went behind a paywall.
Namecheap is fine but pricier than Porkbun with more marketing for other services, so they migrated to save a few dollars.
Moving domains off Namecheap because cheaper options exist and Namecheap offers nothing to justify its higher cost.
Left Namecheap after realizing renewals cost several dollars more per domain than Porkbun.
Used Namecheap since 2008 and moved dozens of clients, but since the private equity acquisition service has dropped, prices risen and fraud tools lock long-standing accounts.
Used Namecheap for many years and moved most domains to Cloudflare: Namecheap is way more expensive and its website is poor.
A longtime Namecheap fan who moved away because renewing through Cloudflare is cheaper.
Namecheap sold out: support is the worst and prices up on everything, so they are moving to Porkbun.
Long-time Namecheap customer finds renewals 50 percent more than Porkbun and support chat pointed them to Spaceship.
Namecheap went from competitive to ~50% above Porkbun, support is hit or miss, and an auction domain was relisted at 100x within minutes.
Namecheap nearly tripled their rates in two years; moving hundreds of dollars of domains to Porkbun.
After 15 years at Namecheap, renewals rose from about $8.99 to close to $15 and they are looking for alternatives.
A decade at Namecheap without issues and a better domain-management interface, but constant price increases pushed them to Cloudflare as registrar.
Namecheap domain renewals are up at least 50 percent over a couple of years while Cloudflare domains stayed the same.
Started moving off Namecheap two years ago as prices reached GoDaddy levels, though support was great before the CVC deal.
Bought a domain from Namecheap for 2 dollars and the renewal is 17, while Porkbun keeps renewals about the same.
Renewal showed 11.98 at purchase but a year later Namecheap charged 16.98 plus ICANN fee, so they stopped using it.
Namecheap hiked their domain as premium, would not allow a transfer and then sold it to a third party.
Namecheap prices rose since 2016 so most domains moved to Spaceship.
After Namecheap since 2003, moved all domains to Porkbun because prices got too high and Namecheap offered nothing extra.
Moving around 300 domains from Namecheap to Porkbun because Namecheap has doubled its .com price in a decade.
Happy with Namecheap set-and-forget but domains rose from about 10 to 20 dollars a year.
After a 12-year-old domain lapsed Namecheap wants 6500 dollars to get it back.
Namecheap is OK but renewals were more expensive than the initial purchases.
Moved all domains from Namecheap, which charged 18 for .coms, to Porkbun at around 11.
Common questions about Namecheap
What do customers say about Namecheap?
Long-time customers often call it reliable for domains, with cheap first-year prices and many TLDs. The main complaints are renewal prices that have climbed and support that is hit or miss, with some accounts or domains locked over fraud checks. Some say it is fine for domains but would not host there.
Is Namecheap worth it?
Of the 202 reviews with a clear verdict, 40% are positive, 7% mixed and 53% negative. The praise mentioned most is reliable. The most common complaint is poor support.
What do people like about Namecheap?
The praise reviewers mention most: reliable (53 reviews), helpful support (30 reviews) and great value (11 reviews). For example: Runs 5 Namecheap domains with 10+ subdomains each on Let’s Encrypt via Nginx Proxy Manager with no SSL issues.
What are the most common complaints about Namecheap?
The complaints reviewers mention most: poor support (57 reviews), renewal price hike (51 reviews) and surprise bill (14 reviews). For example: Wasted a whole afternoon trying to renew a domain on Namecheap with card errors before it finally went through.
What does the signal score of 70 mean?
It's how well reviewed Namecheap is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Namecheap?
Category: Domain registrar.
Where do these Namecheap reviews come from?
311 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.