Ten years with Namecheap with stellar support until recent months, when renewing a basic hosting plan went badly and they migrated sites to company-managed cloud servers.
70signal
311reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
40% Positive7%53% Negative
Long-time customers often call it reliable for domains, with cheap first-year prices and many TLDs.
What customers love, and what they don’tWhat customers noticed
Customer reviews (311)
Add your reviewShowing 6 reviews mentioning helpful support Show all
Hit Namecheap’s block on renewing a com.au domain within 12 days of expiry, but a live agent processed the renewal manually at the standard price.
Started moving off Namecheap two years ago as prices reached GoDaddy levels, though support was great before the CVC deal.
Several years at Namecheap and likes support and service, but finds SSL for subdomains a pain unless you pay for the automatic update.
Finds Namecheap far from cheapest for half its inventory with brutal .io hikes and renewal prices shown late, but credits it for escalating support beyond level 1.
Namecheap API access needs $50 balance or 20 domains plus manual IP whitelisting, which blocks dynamic-IP cert automation, but refund came within 30 minutes.
Common questions about Namecheap
What do customers say about Namecheap?
Long-time customers often call it reliable for domains, with cheap first-year prices and many TLDs. The main complaints are renewal prices that have climbed and support that is hit or miss, with some accounts or domains locked over fraud checks. Some say it is fine for domains but would not host there.
Is Namecheap worth it?
Of the 202 reviews with a clear verdict, 40% are positive, 7% mixed and 53% negative. The praise mentioned most is reliable. The most common complaint is poor support.
What do people like about Namecheap?
The praise reviewers mention most: reliable (53 reviews), helpful support (30 reviews) and great value (11 reviews). For example: Runs 5 Namecheap domains with 10+ subdomains each on Let’s Encrypt via Nginx Proxy Manager with no SSL issues.
What are the most common complaints about Namecheap?
The complaints reviewers mention most: poor support (57 reviews), renewal price hike (51 reviews) and surprise bill (14 reviews). For example: Wasted a whole afternoon trying to renew a domain on Namecheap with card errors before it finally went through.
What does the signal score of 70 mean?
It's how well reviewed Namecheap is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Namecheap?
Category: Domain registrar.
Where do these Namecheap reviews come from?
311 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.