Left Namecheap because the UI could not set IPv6 nameservers, forcing a support request per domain that was sometimes done wrong.
70signal
311reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
40% Positive7%53% Negative
Long-time customers often call it reliable for domains, with cheap first-year prices and many TLDs.
What customers love, and what they don’tWhat customers noticed
Customer reviews (311)
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Namecheap DNS UI was so confusing a support ticket was needed, and support called the problem a UI bug; moved to Cloudflare, about 30 percent cheaper.
A decade at Namecheap without issues and a better domain-management interface, but constant price increases pushed them to Cloudflare as registrar.
Namecheap GUI errored on a wildcard record, the API is useless, and a transfer to DynU failed twice.
Namecheap did not allow an ACME challenge record, so the poster moved to Porkbun.
Likes Namecheap's advanced system and very easy API for automation, and plans to move more domains there.
Prefers Namecheap for strong anti-social-engineering policies, support PIN and human support they can reach quickly, while using Porkbun too.
Found Namecheap’s interface clunky and had auto-renew failures despite a valid card, so a few domains lapsed and caused chaos; moved to Hover.
Has catch-all email forwarding set up with Namecheap that works well at no extra cost.
Common questions about Namecheap
What do customers say about Namecheap?
Long-time customers often call it reliable for domains, with cheap first-year prices and many TLDs. The main complaints are renewal prices that have climbed and support that is hit or miss, with some accounts or domains locked over fraud checks. Some say it is fine for domains but would not host there.
Is Namecheap worth it?
Of the 202 reviews with a clear verdict, 40% are positive, 7% mixed and 53% negative. The praise mentioned most is reliable. The most common complaint is poor support.
What do people like about Namecheap?
The praise reviewers mention most: reliable (53 reviews), helpful support (30 reviews) and great value (11 reviews). For example: Runs 5 Namecheap domains with 10+ subdomains each on Let’s Encrypt via Nginx Proxy Manager with no SSL issues.
What are the most common complaints about Namecheap?
The complaints reviewers mention most: poor support (57 reviews), renewal price hike (51 reviews) and surprise bill (14 reviews). For example: Wasted a whole afternoon trying to renew a domain on Namecheap with card errors before it finally went through.
What does the signal score of 70 mean?
It's how well reviewed Namecheap is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Namecheap?
Category: Domain registrar.
Where do these Namecheap reviews come from?
311 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.