GoDaddy DNS API limits broke a Cloudron setup until switching to Cloudflare.
53signal
497reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
11%84% Negative
Most customers report poor support, constant upsells and fees that pile up, plus steep renewals and some DNS or hosting outages.
What customers love, and what they don’tWhat customers noticed
Customer reviews (497)
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After cancelling hosting, GoDaddy website email costs 107 dollars per address per year; everything is a la carte and the site is confusing.
After 20 years as a customer GoDaddy purchased the poster's name to try to sell it back.
GoDaddy quoted 1,000 dollars for a lapsed school team domain while the .org cost 20.
GoDaddy charged for two months and a $130 unrequested report; the card issuer said it is flooded with GoDaddy complaints.
GoDaddy let a business domain lapse after email-only renewal notices and offers a $99 broker to buy it back.
GoDaddy redemption fees nearly 600 dollars for domains worth about 200, with dismissive support.
GoDaddy charged a large unrequested 3-year, 5-seat Office 365 auto-renewal and support refused a refund.
GoDaddy fined and locked out a private-WHOIS domain after a cease-and-desist letter with no chance to respond, taking a month to restore.
A won GoDaddy auction was cancelled at the last second and the domain relisted at 10,000 dollars.
GoDaddy failed to renew only the bulk Discount Domain Club membership, cost about 300 dollars extra across 130+ domains, and refused a credit.
GoDaddy's cancellation code bug blocked cancelling, products auto-renewed and a refund was refused despite admitting the bug.
Someone helping a business owner saw GoDaddy hold an expired domain for ransom, then re-buying it meant dodging upsells across multiple screens.
GoDaddy broker service took 2-3 weeks and failed to get the domain, though they offered to try again free; fee is 20% on top of price.
GoDaddy's paid domain negotiation service led to back-and-forth emails and then a claim they could not get the domain unless more was paid.
A domain expired four days earlier was gone and GoDaddy pointed to a broker to buy it back.
After GoDaddy acquired the poster's provider, auto-renewals broke and the lapsed domain was offered through a broker.
GoDaddy told a new domain buyer he must buy Microsoft through them, at higher cost and a full year upfront, instead of using his existing 365 plan.
GoDaddy charged 42 dollars for one domain for a year and support rudely refused a refund, so they disputed the charge with their card provider.
A .com.au domain shown as available on GoDaddy was later labelled taken with a brokerage fee.
GoDaddy took an expiring domain two weeks before expiry and listed it for 5,000 dollars; GoDaddy support denied involvement.
A developer finds GoDaddy nickel-and-dimes customers, doesn't offer free Let's Encrypt SSL, and has terrible support.
GoDaddy charged 200 euros for two years of a domain by bundling hosting and email, and its own instructions failed to help transfer out.
Was charged for a domain they never ordered; GoDaddy said a staff member with account access made the purchase and gave no clear explanation of how.
GoDaddy revocation emails arrived at 20:30 CET and 80 certificates had to be reissued overnight.
GoDaddy domain backorders repeatedly failed then the program was sunset with credits lost and no compensation.
A domain looked up on GoDaddy was promptly bought and cost 15,000 dollars to acquire.
Decades-long GoDaddy accounts and finds tons of unethical hidden fees.
Of 140 domains in various GoDaddy accounts only 124 could be transferred; re-registering the rest carried a huge markup.
GoDaddy auto-renewal produced a large bill that felt expensive versus other providers.
Common questions about GoDaddy
What do customers say about GoDaddy?
Most customers report poor support, constant upsells and fees that pile up, plus steep renewals and some DNS or hosting outages. Domains held for resale at high prices come up repeatedly. A fair number call it reliable and fine as a registrar, but weak for hosting and email.
Is GoDaddy worth it?
Of the 299 reviews with a clear verdict, 11% are positive, 5% mixed and 84% negative. The praise mentioned most is reliable. The most common complaint is poor support.
What do people like about GoDaddy?
The praise reviewers mention most: reliable (25 reviews), helpful support (16 reviews) and good control panel (6 reviews). For example: Has registered domains with GoDaddy for years without problems and accepts the price rise as the market rate.
What are the most common complaints about GoDaddy?
The complaints reviewers mention most: poor support (136 reviews), upsells (79 reviews) and hidden fees (64 reviews). For example: GoDaddy support misunderstood how to set a DNSSEC DS record and the first rep put 10K of products in the cart.
What does the signal score of 53 mean?
It's how well reviewed GoDaddy is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of GoDaddy?
Category: Domain registrar.
Where do these GoDaddy reviews come from?
497 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.