They have used GoDaddy for years on the top cloud share plan. It is expensive and loading was slow until they added Cloudflare, but support solves most problems within a day.
53signal
497reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
11%84% Negative
Most customers report poor support, constant upsells and fees that pile up, plus steep renewals and some DNS or hosting outages.
What customers love, and what they don’tWhat customers noticed
Customer reviews (497)
Add your reviewShowing 31 reviews mentioning helpful support Show all
GoDaddy's premium buys phone pickup, which is why large companies stay.
Seven years of GoDaddy hosting that is simple and effective, with quick chat support.
A small business with everything at GoDaddy has had very few issues; the builder is limited but fine for 40+ pages, and support fixed a technical issue on time.
GoDaddy broker service took 2-3 weeks and failed to get the domain, though they offered to try again free; fee is 20% on top of price.
Has used GoDaddy for 20 years, likes calling and reaching someone who fixes problems on the spot, at about $130 a year.
After leaving Hostinger, a business owner got GoDaddy phone support to help with the DNS changes and set up a new working site.
GoDaddy Corporate Domains costs about 800 a month but support is amazing; regular GoDaddy service is terrible.
First call hit a ticketing outage, but the second reached the right department that stayed on until the domain was released.
15+ years with GoDaddy and finds phone support great, with a live agent in minutes.
Finds GoDaddy phone support always helpful, better than chat or ticket-only support at Bluehost and other registrars.
A GoDaddy customer can reach a real person by phone who fully solves their issues, usually within a few hours, via a callback.
Sometimes gets competent GoDaddy support on the same call, chat or ticket the same day.
Has over 3,000 domains at GoDaddy, which always bends over backwards to help with no issues.
Finds GoDaddy phone support incredibly helpful.
Uses both Wix and GoDaddy and says GoDaddy has a small business marketing department that does everything for you.
Among the best for registration, DNS and certificate management compared with other registrars, but awful for hosting.
GoDaddy support has always been top notch with a helpful wildcard cert purchase.
They find GoDaddy web hosting pretty good even though other GoDaddy services disappoint them. GoDaddy kept them on after a site attack when three other hosts had dropped them.
GoDaddy is the easiest to get on the phone and hand-holds small businesses through email and website setup.
Reached GoDaddy support instantly via Google search chat and got the issue fixed in one interaction.
Every time the poster used GoDaddy phone support with a human in America it was great.
Moved a personal site to GoDaddy hosted WordPress; easier setup, better support than a local host, no problems.
A newcomer finds GoDaddy works well with really good customer support.
GoDaddy VPS was cost effective versus AWS, dead simple for laymen and with fine customer support.
Finds GoDaddy affordable and easy to use with customer support that has always been really helpful.
GoDaddy now defederates Microsoft 365 tenants free of charge on a phone call; the process was 100% clean two months ago.
Despite GoDaddy's reputation, support has been great each time, including reinstating an expired domain within an hour.
Used GoDaddy many times and found their billing and customer service fair.
Nothing but great experiences with GoDaddy and quick customer service.
Common questions about GoDaddy
What do customers say about GoDaddy?
Most customers report poor support, constant upsells and fees that pile up, plus steep renewals and some DNS or hosting outages. Domains held for resale at high prices come up repeatedly. A fair number call it reliable and fine as a registrar, but weak for hosting and email.
Is GoDaddy worth it?
Of the 299 reviews with a clear verdict, 11% are positive, 5% mixed and 84% negative. The praise mentioned most is reliable. The most common complaint is poor support.
What do people like about GoDaddy?
The praise reviewers mention most: reliable (25 reviews), helpful support (16 reviews) and good control panel (6 reviews). For example: Has registered domains with GoDaddy for years without problems and accepts the price rise as the market rate.
What are the most common complaints about GoDaddy?
The complaints reviewers mention most: poor support (136 reviews), upsells (79 reviews) and hidden fees (64 reviews). For example: GoDaddy support misunderstood how to set a DNSSEC DS record and the first rep put 10K of products in the cart.
What does the signal score of 53 mean?
It's how well reviewed GoDaddy is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of GoDaddy?
Category: Domain registrar.
Where do these GoDaddy reviews come from?
497 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.