GoDaddy Reviews

Domain registrar

497 reviews
GoDaddy
53signal
i

A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.

497reviews

Most customers report poor support, constant upsells and fees that pile up, plus steep renewals and some DNS or hosting outages.

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Customer reviews (497)

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After cancelling hosting, GoDaddy website email costs 107 dollars per address per year; everything is a la carte and the site is confusing.

GoDaddy charged for two months and a $130 unrequested report; the card issuer said it is flooded with GoDaddy complaints.

GoDaddy fined and locked out a private-WHOIS domain after a cease-and-desist letter with no chance to respond, taking a month to restore.

GoDaddy failed to renew only the bulk Discount Domain Club membership, cost about 300 dollars extra across 130+ domains, and refused a credit.

GoDaddy's cancellation code bug blocked cancelling, products auto-renewed and a refund was refused despite admitting the bug.

Someone helping a business owner saw GoDaddy hold an expired domain for ransom, then re-buying it meant dodging upsells across multiple screens.

GoDaddy broker service took 2-3 weeks and failed to get the domain, though they offered to try again free; fee is 20% on top of price.

GoDaddy's paid domain negotiation service led to back-and-forth emails and then a claim they could not get the domain unless more was paid.

After GoDaddy acquired the poster's provider, auto-renewals broke and the lapsed domain was offered through a broker.

GoDaddy told a new domain buyer he must buy Microsoft through them, at higher cost and a full year upfront, instead of using his existing 365 plan.

GoDaddy charged 42 dollars for one domain for a year and support rudely refused a refund, so they disputed the charge with their card provider.

GoDaddy took an expiring domain two weeks before expiry and listed it for 5,000 dollars; GoDaddy support denied involvement.

GoDaddy charged 200 euros for two years of a domain by bundling hosting and email, and its own instructions failed to help transfer out.

Was charged for a domain they never ordered; GoDaddy said a staff member with account access made the purchase and gave no clear explanation of how.

GoDaddy charged a defunct club's domain renewal, refused to discuss it without the account email, and refused credit afterward.

Small business paid 1,700 dollars upfront for three years of three GoDaddy mailboxes and vague security, still got phishing and hacked email, and was pitched more security add-ons.

GoDaddy showed a domain as expired early despite auto-renew and charged a 55 dollar redemption fee on a roughly 7 dollar domain; support blamed the user.

A GoDaddy agent falsely said a domain was sold, offered a 99 dollar broker fee and added 900 dollars of products to the cart.

Bought a domain from GoDaddy for 3,000 dollars, account email was changed so no renewal notice arrived, and it was relisted for 10,000.

They run a medical practice on GoDaddy email and say it costs them $40-45 per user per month plus hosting and malware add-ons. They are also hitting syncing issues with Dropbox.

After a decade at GoDaddy, a domain lapsed despite auto-renew, support ignored them and buying it back cost over 5,000 dollars.

Tried GoDaddy's domain negotiator, found it a scam that came back saying the budget was too low with no owner counter-offer.

GoDaddy removed VIP status after nearly 20 years and dropped free email accounts, so they are transferring 50 to 100 domains a month out.

At least three domains were snatched within a week of searching them on GoDaddy, which never happened on Namecheap.

Domains priced at 12 dollars on GoDaddy repeatedly became unavailable after a couple of days, with GoDaddy offering a 199 dollar service to get them.

GoDaddy held all their domains hostage over spam and demanded a 600 dollar cleanup fee, then restored them when asked for written terms; they moved out.

In the early 2000s GoDaddy registered an available domain they searched for and offered to resell it at a premium.

GoDaddy charged about 100 dollars without permission, then support changed reps three times over two hours and offered a refund only if the email account was deleted.

GoDaddy charged around 100 dollars to reactivate an expired domain still in the renewal phase; transferring to Namecheap avoided it.

After acquiring Uniregistry, GoDaddy listed the user's domains for sale with made-up buy-it-now prices despite paid-up accounts.

Four-year customer: OTP emails for nameserver changes took 5 to 10 minutes despite paid domain protection, support took 7 days, and everything is overpriced.

GoDaddy charged a card for a hosting plan cancelled four months earlier, so they went to Amex and placed a merchant block.

Bought GoDaddy website and marketing by mistake; the builder is limited, the interface slow and payments push extra fees; turning off auto-renew took many tries.

A domain priced at 60 dollars a year was listed for 13,000 dollars the day after they hesitated on buying it, suggesting front-running.

GoDaddy revoked a new-TLD domain after a couple of weeks, refunding but offering a rebuy bid starting at 6,000 dollars.

After a reissued debit card caused one failed billing, GoDaddy took the business domain and listed it for nearly 3,000 dollars.

A former GoDaddy customer left in 2020 because GoDaddy charged for SSL certificates on every site instead of offering free ones.

GoDaddy refused to waive a 100 dollar redemption fee on a 22-day expired domain, then removed it the next day and listed it for 5,000.

GoDaddy pushed a private domain sale, then 45 days later the payout still had not arrived, with conflicting emails, bank-detail changes and the domain listed as premium.

Charged 286 dollars for unwanted GoDaddy services; two reps gave conflicting refund promises, GoDaddy denied any record, and the bank reversed the credit.

After a $100 recovery fee GoDaddy said another user bought the domain, then offered it back for 1,000 dollars.

Common questions about GoDaddy

What do customers say about GoDaddy?

Most customers report poor support, constant upsells and fees that pile up, plus steep renewals and some DNS or hosting outages. Domains held for resale at high prices come up repeatedly. A fair number call it reliable and fine as a registrar, but weak for hosting and email.

Is GoDaddy worth it?

Of the 299 reviews with a clear verdict, 11% are positive, 5% mixed and 84% negative. The praise mentioned most is reliable. The most common complaint is poor support.

What do people like about GoDaddy?

The praise reviewers mention most: reliable (25 reviews), helpful support (16 reviews) and good control panel (6 reviews). For example: Has registered domains with GoDaddy for years without problems and accepts the price rise as the market rate.

What are the most common complaints about GoDaddy?

The complaints reviewers mention most: poor support (136 reviews), upsells (79 reviews) and hidden fees (64 reviews). For example: GoDaddy support misunderstood how to set a DNSSEC DS record and the first rep put 10K of products in the cart.

What does the signal score of 53 mean?

It's how well reviewed GoDaddy is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.

What are the specs of GoDaddy?

Category: Domain registrar.

Where do these GoDaddy reviews come from?

497 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.

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