A Cloud Run app behind IAP and GCIP suddenly lost sign-in across 14 deployments, and despite paying thousands monthly for enhanced support it took days with no replication.
63signal
262reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
21% Positive18% Mixed61% Negative
What customers love, and what they don’tWhat customers noticed
Customer reviews (262)
Add your reviewShowing 11 reviews mentioning outages Show all
During the June 2025 outage in europe-west3 and 4 their Cloud Run services and Cloud SQL connections vanished, leaving their backend unable to connect to anything until recovery.
During the June 2025 outage they could not load the console or submit a support ticket while the status page stayed green.
During the June 2025 outage their GKE, VMs, Cloud Run, Pub/Sub and Cloud SQL stayed up in Europe, but the console, logging and alerting were unavailable and Cloud Storage had intermittent issues.
During the June 2025 outage the console was down but their GKE and GCE resources in europe-west3 kept running.
They lost time refactoring workflows that kept returning 504 errors before realizing the June 2025 GCP outage was the cause.
During the June 2025 outage the GCP status page stayed green for about 55 minutes after their first error reports, and still claimed no major incidents.
During the June 2025 outage they saw everything degraded or down, with issues in Cloud Storage, GKE and Artifact Registry.
They liked the UI and ease of use but had massive GKE downtimes where support hardly helped, and found permissions nearly impossible to understand.
They find GCP easy for small scale but report restarts outside maintenance windows, unexplained Pub/Sub delays and support tickets that go in circles.
They saw VMs reset without notice and Cloud Functions and Cloud Run misbehave, call Firestore abandoned, and plan to migrate their GCP stack to AWS.
Common questions about Google Cloud
Is Google Cloud worth it?
Of the 182 reviews with a clear verdict, 21% are positive, 18% mixed and 61% negative. The praise mentioned most is easy to use. The most common complaint is surprise bill.
What do people like about Google Cloud?
The praise reviewers mention most: easy to use (15 reviews), great value (5 reviews) and helpful support (5 reviews). For example: They find Google App Engine easier to set up and more secure than AWS offerings, and nearly free for small jobs.
What are the most common complaints about Google Cloud?
The complaints reviewers mention most: surprise bill (71 reviews), poor support (49 reviews) and outages (8 reviews). For example: On a small project they ran up $300 in two weeks just by leaving a VM on. They wanted spending caps by default.
What does the signal score of 63 mean?
It's how well reviewed Google Cloud is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Google Cloud?
Category: Cloud platform. Free plan: Yes.
Where do these Google Cloud reviews come from?
262 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.
