Their team replicated a proof of concept on GCP in about 3 days at roughly 30% of the estimated AWS monthly price, and found GCP onboarding top notch. Their one complaint is that Google habitually kills off services.
63signal
262reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
21% Positive18% Mixed61% Negative
What customers love, and what they don’tWhat customers noticed
Customer reviews (262)
Add your reviewShowing 6 reviews mentioning helpful support Show all
They have been very impressed with GCP support, saying their tickets get a reply within an hour with a thorough investigation already done. Their account rep is also technical.
After problems with AWS they went with a paid Google developer program, got good support right away and say it comes with a mountain of extras. They also found Google billing pages phenomenal.
They built dashboards and a Python webapp on Google Cloud and found it easy to troubleshoot. Support tickets were answered, including chat and screenshare, until the issue was fixed.
Their previous employer moved its Google Cloud account to a reseller (DoIT), which they call the best decision made, saving money and getting much better support.
As a manager working with both Azure and GCP, they report GCP gives free workshops, a dedicated account manager and ticket resolution within 48 hours, consistently across two companies.
Common questions about Google Cloud
Is Google Cloud worth it?
Of the 182 reviews with a clear verdict, 21% are positive, 18% mixed and 61% negative. The praise mentioned most is easy to use. The most common complaint is surprise bill.
What do people like about Google Cloud?
The praise reviewers mention most: easy to use (15 reviews), great value (5 reviews) and helpful support (5 reviews). For example: They find Google App Engine easier to set up and more secure than AWS offerings, and nearly free for small jobs.
What are the most common complaints about Google Cloud?
The complaints reviewers mention most: surprise bill (71 reviews), poor support (49 reviews) and outages (8 reviews). For example: On a small project they ran up $300 in two weeks just by leaving a VM on. They wanted spending caps by default.
What does the signal score of 63 mean?
It's how well reviewed Google Cloud is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Google Cloud?
Category: Cloud platform. Free plan: Yes.
Where do these Google Cloud reviews come from?
262 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.
