Was charged for AWS services they could not find on their account; support insisted there were no charges, and the dispute ended with a blocked card and account.
61signal
56reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
39% Positive22% Mixed39% Negative
Users mostly praise Amazon EC2 for low cost, especially with spot instances or reserved capacity, and for steady uptime on long-running servers.
What customers love, and what they don’tWhat customers noticed
Customer reviews (56)
Add your reviewShowing 6 reviews mentioning surprise bill Show all
Runs a Node app on EC2 under the free tier; went over the free limits and was billed about $6 for the month.
Forgot an experimental EC2 instance for two weeks and was billed about $1,700.
They created two instances, thought they had turned them off, and got a bill of about $25 because instances must be deleted rather than stopped.
A Windows t3.medium EC2 instance advertised at $0.064/hour also billed a separate T3 CPU-credits line of $0.096/hour, which the owner did not expect.
Hit an unexpected EC2 free-tier charge of more than $400, a common problem for newcomers.
Common questions about Amazon EC2
What do customers say about Amazon EC2?
Users mostly praise Amazon EC2 for low cost, especially with spot instances or reserved capacity, and for steady uptime on long-running servers. The main complaints are outages and degraded or restarted instances, and some were caught by unexpected bills from forgotten or free-tier-exceeding instances.
Is Amazon EC2 worth it?
Of the 31 reviews with a clear verdict, 39% are positive, 23% mixed and 39% negative. The praise mentioned most is great value. The most common complaint is outages.
What do people like about Amazon EC2?
The praise reviewers mention most: great value (7 reviews), reliable (6 reviews) and easy to use (2 reviews). For example: An EC2 server doing the same read-and-write job costs less per month than the Lambda function did in one day.
What are the most common complaints about Amazon EC2?
The complaints reviewers mention most: outages (8 reviews), hidden fees (3 reviews) and surprise bill (3 reviews). For example: During the October 2025 AWS incident their EC2 instance unexpectedly restarted in us-east-2 (Ohio), not just us-east-1.
What does the signal score of 61 mean?
It's how well reviewed Amazon EC2 is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Amazon EC2?
Category: Cloud platform.
Where do these Amazon EC2 reviews come from?
56 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.