Was charged for a domain they never ordered; GoDaddy said a staff member with account access made the purchase and gave no clear explanation of how.
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Has used GoDaddy for over 12 years and feels it declined; contact-form emails stopped reaching their inbox and GoDaddy branding is on their emails.
View original sourceMy domains have sat at Gandi since around 2009. Back then the mailboxes came free with each domain and renewals were never something I thought about. Since the company was bought, both changed. Mail became a paid add-on, so I moved it to another provider and only kept the free forwarding, and my .com renewals now cost more than three times what I pay at Porkbun. The DNS editor is still clean and I can't remember a single outage. Twelve domains moved so far, the rest will go as they come up for renewal.
Calls starting a website with GoDaddy the worst decision of their life.
View original sourceDuring GoDaddy's certificate mass revocation, certificates had 3 hours or even negative warning, and GoDaddy's delegation settings were a joke.
View original sourceGoDaddy-backed certificates were mass revoked with only 3 hours notice at 2am on some and no notice on others, forcing rushed renewals.
View original sourceGoDaddy revocation emails arrived at 20:30 CET and 80 certificates had to be reissued overnight.
View original sourceGoDaddy gave a generic ChatGPT-style answer that would have cost the company its data during an outgoing migration.
View original sourceDuring the GoDaddy certificate mass revocation, communication was generic, the portal did not show affected certs, support was clueless and Europeans got 3-4 hours notice.
View original sourceNeeded nearly four hours on the phone with GoDaddy support to renew an OV certificate after the revocation purge.
View original sourceGoDaddy phone support transferred the caller and a 65 minute wait ended with no help because a customer ID was needed.
View original sourceAll certificates went untrusted after hours during the revocation and GoDaddy's cert manager was crawling.
View original sourceAccounts get locked for identity confirmation, taking 3-4 days and public pleas to get a human to review documents, with no way to upload them early.
View original sourceSuper happy since moving from Namecheap to Porkbun a couple of years ago, only missing an iOS app.
View original sourceCloudflare sells domains at cost, about 10-11 dollars for a .com.
View original sourceTen years with Namecheap with stellar support until recent months, when renewing a basic hosting plan went badly and they migrated sites to company-managed cloud servers.
View original sourcePorkbun made a mistake with their domain, admitted it and renewed it free for three years.
View original sourceNamecheap disabled a domain with 20k user sites over an outdated abuse report with no prior notice; it came back quickly once they answered the email.
View original sourceSays Porkbun is fine but demands ID verification if the account is created over a VPN with no way around it.
View original sourceHas been with Namecheap for 15 years with only good experiences.
View original sourceHas been with Porkbun since Google domains closed, with no issues and 7-8 domains, pairing it with Proton email and GitHub pages.
View original sourceA change to Namecheap’s renewal process required re-enabling auto-renewal on a domain they had auto-renewed for a decade; it lapsed and was auctioned off with the profits kept.
View original sourceYears ago one Namecheap email in spam led to everything being disabled in 72 hours; answering the info request unlocked the account and they transferred out.
View original sourceDumped Namecheap, which marks costs up well beyond actual ICANN fees.
View original sourceHas used Namecheap since 2019 and appreciates the support for SSL certificates and getting them installed.
View original sourceAfter a hijacked session set URL forwarding on their Porkbun domains, support replies were AI nonsense and they gave up; an earlier domain registration was also blocked without explanation.
View original sourceA Namecheap domain expired without a single expiry reminder email, which they had received in prior years, so they are moving it to Porkbun.
View original sourceSays Namecheap hijacked their account by blocking password reset after they forgot the old registered email password.
View original sourceMoved away from Namecheap after several years because customer service was terrible.
View original sourceHas never had problems with Namecheap and has been a customer since asking a founder early on about exit pricing.
View original sourceAfter 12 years Namecheap locked their account and disabled all domains behind a 72-hour ID verification demand, knocking their company email offline, with support only deferring to a risk team.
View original sourceHas used Porkbun uneventfully for three domains.
View original sourceNamecheap accused them of fraud for parking a new domain, locked them out and refused a refund for a month, so they had to reverse the charge through their bank.
View original sourceUses Porkbun and says it has been great.
View original sourceLeft Namecheap because the UI could not set IPv6 nameservers, forcing a support request per domain that was sometimes done wrong.
View original sourcePorkbun locked their whole account for a week after a transfer because the domain contained the word server and warned it could seize all domains on any complaint.
View original sourceGot access back within 30 hours after providing the documents, then transferred domains out, noting the transfer was surprisingly fast.
View original sourceMoved everything from Namecheap to Porkbun, which was quick and easy, with great support.
View original sourceLost three domains through an error on Namecheap’s side while abroad and found support of zero help, even their marketplace card payment buggy.
View original sourcePorkbun has been awesome so far.
View original sourceMoved all domains from Namecheap, which charged 18 for .coms, to Porkbun at around 11.
View original sourceUsed Porkbun for many years and it is the favorite by far.
View original sourceUsed Namecheap for many years for registration and DNS and it was fine before they moved to Cloudflare for price.
View original sourceHas had no problems with Namecheap for well over a decade.
View original sourceMoved to Porkbun when Namecheap was bought and has been happy enough.
View original sourceNamecheap since 2009 without issues until the buyout; now planning to migrate.
View original sourceTransferred 4 domains from Namecheap to Dynadot in 20 minutes.
View original sourceAfter 10+ years, Namecheap shut down all their domains over a compliance flag and support was powerless.
View original sourceLeft Namecheap after 21 years for Porkbun, which still charges under 12 a year for .com with no promo codes, and is glad they moved.
View original sourceAfter 10+ years Namecheap refused to match the cheaper price of its sister company Spaceship, so they moved.
View original sourceAfter a decade on Cloudflare registrar, a contact verification bug threatened suspension and support took 3 weeks to reply.
View original sourcePaid about 55 total for 10 years of a .eu domain on Porkbun.
View original sourceNamecheap without problems for a long time, but prices crawl up and the API went behind a paywall.
View original sourceSwitched to Cloudflare, which charges at cost with easy DNS for Let's Encrypt renewals.
View original sourcePorkbun is an absolutely fantastic, no-nonsense experience.
View original sourceMoved all domains away from Namecheap because renewal was too expensive.
View original sourceMoved a domain from Namecheap to Cloudflare in about an hour for less than half the price.
View original sourceMigrating a domain from Namecheap to Porkbun could not be easier.
View original sourceNamecheap since 2010 with no problems, quick customer service and free WHOIS privacy.
View original sourceMoved from Namecheap to Cloudflare in 10 minutes and saved 40-50 dollars in renewals.
View original sourceDitched Namecheap for Porkbun a few months ago and is happy.
View original sourceNamecheap chat support quickly verified identity and disabled 2FA so an expired domain could be renewed.
View original sourceHappy with Porkbun, which works well and lets nameservers be set freely.
View original sourceNamecheap used to be cheap but now creeps up every year.
View original sourceMoved all domains to Porkbun: great pricing, flexible configuration and super customer service.
View original sourceNamecheap announced another .com price increase; renewals were 16.88 not long ago.
View original sourceCustomer since 2002 who says Namecheap went downhill a long time ago.
View original sourceTransferred 5 domains out of Namecheap because it has been overpriced, particularly on renewals.
View original sourceNamecheap renewals reached nearly 20 dollars for .us and 54 for .digital.
View original sourceUses Cloudflare for domains and renewals have stayed competitive at $10.50.
View original sourceDomain registration orders took almost a day to process, so some domains were registered by someone else in the meantime, and they moved all their domains to another service.
View original sourceAfter about 25 years they left Gandi because domains renew at 30-40 euros after a normal first year.
View original sourceMany years on Gandi with an easy process and great support at a half decent price.
View original sourceLikes GoDaddy because DNS record updates apply right away.
View original sourceGoDaddy support misunderstood how to set a DNSSEC DS record and the first rep put 10K of products in the cart.
View original sourceCloudflare solved the ACME automation need and was easy and less sales-spammy than other registrars.
View original sourceHas used Namecheap since 2007.
View original sourceOver a decade with Porkbun, never a problem, and the API is great.
View original sourceNearly 20 years with Name.com.
View original sourceA client with 30 GoDaddy domains had every transfer out be a nightmare, and support is like talking to a wall.
View original sourceMoved from GoDaddy to Cloudflare a while back and it has been solid.
View original sourceNamecheap is fine but pricier than Porkbun with more marketing for other services, so they migrated to save a few dollars.
View original sourceNeeded over 8 calls in a week to get GoDaddy to remove an outbound email block.
View original sourceBought a first domain at Cloudflare and found it very easy to set up without experience.
View original source30-year web developer who has used Namecheap forever with no issues.
View original sourceBuys domains through Cloudflare because it is just easier.
View original sourceAlways used Namecheap with no issues for simple needs.
View original sourceGoDaddy SSL support offered only tier 1 and said senior support cannot talk with customers when a rekey revocation needed fixing.
View original sourceFound the Porkbun website very slow and not working.
View original sourceGoDaddy cancelled a 10,200 dollar premium domain sale and refunded only 9,900.
View original sourceAfter cancelling hosting, GoDaddy website email costs 107 dollars per address per year; everything is a la carte and the site is confusing.
View original sourceCustomer since around 2009 who used to recommend it because it avoided upsell pages and sneaky charges, but says it has morphed into something worse and is now researching new registrars.
View original sourceAfter 20 years as a customer GoDaddy purchased the poster's name to try to sell it back.
View original sourceGoDaddy phone support was unhelpful: its own IIS guide says export the PFX but the rep said it could not be done.
View original sourceGoDaddy's new root CA did not exist until the final hour, causing a 3 AM outage and ongoing SSL errors on some devices; dropping them.
View original sourceInstalling GoDaddy UCC certificates on SBS servers for years required re-keying on every renewal.
View original sourceDropped GoDaddy over a decade ago and found support utterly incompetent.
View original sourceMoving domains off Namecheap because cheaper options exist and Namecheap offers nothing to justify its higher cost.
View original sourceMoved everything from Namecheap to Porkbun after noticing they were paying double the rate.
View original sourceThey buy domains with Cloudflare and say renewal costs the same as the purchase price. They automate zones, DNS and SSL issuance there.
View original sourceA web developer spends much time offboarding clients from GoDaddy because of its products, support and pricing tactics.
View original sourceSays GoDaddy treats consumers shamelessly, with unclear site and domain information and a support chat rep who dismissed their complaint.
View original sourceAll domains at Namecheap with never an issue, a straightforward interface and clear documentation.
View original sourceHundreds of hours wasted on GoDaddy before transferring to Namecheap.
View original sourceHas used Namecheap for ages without issues.
View original sourceGoDaddy is fine as a registrar but hosting and email should go elsewhere.
View original sourceYears of GoDaddy domain registration with no issues, though would never use them for hosting.
View original sourceAbout 30 domains moved from GoDaddy and Namecheap to Porkbun, which is nicer with support that works with them on issues.
View original sourceNineteen years on GoDaddy ended with annual cost near AU$800 for 5 emails, 1 site and 2 domains versus under AU$100 elsewhere.
View original sourceGoDaddy hosting upsells everything, including PHP upgrades and downloading paid-for backups.
View original sourceA domain searched on GoDaddy was taken by the next day.
View original source.ai domains left in the GoDaddy basket were 20 times the price when the poster returned.
View original sourceLet the last domains lapse at GoDaddy after being tired of the upselling.
View original sourceA domain the poster searched was parked by GoDaddy as a 1,500 dollar premium.
View original sourceLocked out of their domain for over a week with no response from Namecheap risk management.
View original sourceGot spam calls after buying a domain, which they say exposed their personal details in WHOIS, and stopped buying domains there despite the lower price.
View original sourceHad the same flood of spam calls after registering a .us domain, which has no WHOIS privacy.
View original sourceLong-standing Toronto-based registrar that has worked reliably for years.
View original sourceA Spaceship domain customer of three years stays because renewal pricing is very competitive.
View original sourceGood domain registrar overall, though billing is only available in USD despite being Canadian.
View original sourceTransferred a domain from BigRock for about $5.97 and is currently getting the same $5.97 a year for future renewals.
View original sourceGoDaddy domain backorders repeatedly failed then the program was sunset with credits lost and no compensation.
View original sourceHas kept domains at Namecheap for around a decade without any billing problems.
View original sourceGoDaddy's IIS certificate instructions were unclear; the R1 cross-signed chain caused ERR_CERT_AUTHORITY_INVALID until the cross certificate was installed.
View original sourceRenewing a GoDaddy SSL cert for an appliance failed repeatedly, so they bought a cert from the vendor they planned to move to.
View original sourceHas had multiple issues with GoDaddy certificates on ClearPass and other systems.
View original sourceA shortlist of domains checked on GoDaddy had one bought by GoDaddy the next day, happening twice.
View original sourcePorkbun is their personal favorite: top notch with modern domain management and UI.
View original sourceSatisfied with Porkbun, only domains there, pricing excellent at 4.07 USD per .de renewal.
View original sourceA searched domain was listed for sale by GoDaddy an hour later at 995 dollars.
View original sourceNamecheap customer for 20 years with ~200 domains; DNS always awesome and kept resolving during the outage, though would not host there.
View original sourceMoved from GoDaddy to Porkbun and highly recommends it.
View original source400+ domains at GoDaddy over 25 years and never saw domain front-running.
View original sourceUsed Namecheap only as registrar and DNS and never had a problem.
View original sourceMoved domains from Namecheap to Porkbun about two years ago and is happy with them.
View original sourceGoDaddy refused to drop a domain from Proofpoint until annual licenses expire despite three calls in a week.
View original sourceTwelve years on Namecheap for domain, email and SSL; a great GoDaddy alternative.
View original sourceIn GoDaddy's M365 setup, changing a user display name took 46 clicks.
View original sourceHas used GoDaddy for years for a basic domain, DNS and cert setup and never had problems.
View original sourceNever had problems with GoDaddy.
View original sourceHad the same domain-grab experience with GoDaddy.
View original sourceA brand domain checked repeatedly on GoDaddy went from 15 dollars to 2,000 and a second case ended up for sale at 3,000.
View original sourceGoDaddy domain email was set to forward all tenant mail to a GoDaddy address for its AI chat by default, needing support chat to remove.
View original sourceCalls Porkbun very reliable and uses it as their registrar, with Fastmail for email.
View original source