Recently moved their custom-domain email to Fastmail and loves it; Squarespace price rises prompted looking at hosting.
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Waited about 12 hours on the trial, then paid for two years; likes the clean interface, fast site and app, and runs aliases and a custom domain.
View original sourceSupport couldn't accommodate a custom webmail subdomain, leaving users confused by the mismatched login domain.
View original sourceCame over from Proton, tried mailbox.org, and returned to Fastmail; found support great when needed.
View original sourceOn the Fastmail trial after leaving Proton; so far finds few limitations, works with their own domain and masked emails, and likes the clean UI.
View original sourceOpened tickets about mail providers not receiving their custom domain emails and a billing issue; nine days later neither was resolved, and authenticated mail was still landing in spam.
View original sourceA couple of years on Proton and it has been fine.
View original sourceVery happy with Fastmail, with many domains to choose from and masked email used often.
View original sourceMoved from Proton and Tuta to mailbox.org with a custom domain; fine for years apart from clunky interfaces.
View original sourceFound Tuta support extremely bad: overcharged, a support post unapproved, and three days for an answer, so they deleted the account.
View original sourceHas been a Fastmail customer for about five years and is very satisfied overall, praising its support documentation and noting it was easy to reach support the three times they needed it, while not always agreeing with its decisions.
Picked Zoho over Fastmail for a first custom domain because it was cheaper and after two years has no reason to move.
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