Was charged for a domain they never ordered; GoDaddy said a staff member with account access made the purchase and gave no clear explanation of how.
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Has used GoDaddy for over 12 years and feels it declined; contact-form emails stopped reaching their inbox and GoDaddy branding is on their emails.
View original sourceMy domains have sat at Gandi since around 2009. Back then the mailboxes came free with each domain and renewals were never something I thought about. Since the company was bought, both changed. Mail became a paid add-on, so I moved it to another provider and only kept the free forwarding, and my .com renewals now cost more than three times what I pay at Porkbun. The DNS editor is still clean and I can't remember a single outage. Twelve domains moved so far, the rest will go as they come up for renewal.
Calls starting a website with GoDaddy the worst decision of their life.
View original sourceDuring GoDaddy's certificate mass revocation, certificates had 3 hours or even negative warning, and GoDaddy's delegation settings were a joke.
View original sourceGoDaddy-backed certificates were mass revoked with only 3 hours notice at 2am on some and no notice on others, forcing rushed renewals.
View original sourceGoDaddy revocation emails arrived at 20:30 CET and 80 certificates had to be reissued overnight.
View original sourceGoDaddy gave a generic ChatGPT-style answer that would have cost the company its data during an outgoing migration.
View original sourceDuring the GoDaddy certificate mass revocation, communication was generic, the portal did not show affected certs, support was clueless and Europeans got 3-4 hours notice.
View original sourceNeeded nearly four hours on the phone with GoDaddy support to renew an OV certificate after the revocation purge.
View original sourceGoDaddy phone support transferred the caller and a 65 minute wait ended with no help because a customer ID was needed.
View original sourceAll certificates went untrusted after hours during the revocation and GoDaddy's cert manager was crawling.
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