Was charged for a domain they never ordered; GoDaddy said a staff member with account access made the purchase and gave no clear explanation of how.
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Has used GoDaddy for over 12 years and feels it declined; contact-form emails stopped reaching their inbox and GoDaddy branding is on their emails.
View original sourceMy domains have sat at Gandi since around 2009. Back then the mailboxes came free with each domain and renewals were never something I thought about. Since the company was bought, both changed. Mail became a paid add-on, so I moved it to another provider and only kept the free forwarding, and my .com renewals now cost more than three times what I pay at Porkbun. The DNS editor is still clean and I can't remember a single outage. Twelve domains moved so far, the rest will go as they come up for renewal.
Calls starting a website with GoDaddy the worst decision of their life.
View original sourceDuring GoDaddy's certificate mass revocation, certificates had 3 hours or even negative warning, and GoDaddy's delegation settings were a joke.
View original sourceGoDaddy-backed certificates were mass revoked with only 3 hours notice at 2am on some and no notice on others, forcing rushed renewals.
View original sourceGoDaddy revocation emails arrived at 20:30 CET and 80 certificates had to be reissued overnight.
View original sourceGoDaddy gave a generic ChatGPT-style answer that would have cost the company its data during an outgoing migration.
View original sourceDuring the GoDaddy certificate mass revocation, communication was generic, the portal did not show affected certs, support was clueless and Europeans got 3-4 hours notice.
View original sourceNeeded nearly four hours on the phone with GoDaddy support to renew an OV certificate after the revocation purge.
View original sourceGoDaddy phone support transferred the caller and a 65 minute wait ended with no help because a customer ID was needed.
View original sourceAll certificates went untrusted after hours during the revocation and GoDaddy's cert manager was crawling.
View original sourceAccounts get locked for identity confirmation, taking 3-4 days and public pleas to get a human to review documents, with no way to upload them early.
View original sourceSuper happy since moving from Namecheap to Porkbun a couple of years ago, only missing an iOS app.
View original sourceCloudflare sells domains at cost, about 10-11 dollars for a .com.
View original sourceTen years with Namecheap with stellar support until recent months, when renewing a basic hosting plan went badly and they migrated sites to company-managed cloud servers.
View original sourcePorkbun made a mistake with their domain, admitted it and renewed it free for three years.
View original sourceNamecheap disabled a domain with 20k user sites over an outdated abuse report with no prior notice; it came back quickly once they answered the email.
View original sourceSays Porkbun is fine but demands ID verification if the account is created over a VPN with no way around it.
View original sourceHas been with Namecheap for 15 years with only good experiences.
View original sourceHas been with Porkbun since Google domains closed, with no issues and 7-8 domains, pairing it with Proton email and GitHub pages.
View original sourceA change to Namecheap’s renewal process required re-enabling auto-renewal on a domain they had auto-renewed for a decade; it lapsed and was auctioned off with the profits kept.
View original sourceYears ago one Namecheap email in spam led to everything being disabled in 72 hours; answering the info request unlocked the account and they transferred out.
View original sourceDumped Namecheap, which marks costs up well beyond actual ICANN fees.
View original sourceHas used Namecheap since 2019 and appreciates the support for SSL certificates and getting them installed.
View original sourceAfter a hijacked session set URL forwarding on their Porkbun domains, support replies were AI nonsense and they gave up; an earlier domain registration was also blocked without explanation.
View original sourceA Namecheap domain expired without a single expiry reminder email, which they had received in prior years, so they are moving it to Porkbun.
View original sourceSays Namecheap hijacked their account by blocking password reset after they forgot the old registered email password.
View original sourceMoved away from Namecheap after several years because customer service was terrible.
View original sourceHas never had problems with Namecheap and has been a customer since asking a founder early on about exit pricing.
View original sourceAfter 12 years Namecheap locked their account and disabled all domains behind a 72-hour ID verification demand, knocking their company email offline, with support only deferring to a risk team.
View original sourceHas used Porkbun uneventfully for three domains.
View original sourceNamecheap accused them of fraud for parking a new domain, locked them out and refused a refund for a month, so they had to reverse the charge through their bank.
View original sourceUses Porkbun and says it has been great.
View original sourceLeft Namecheap because the UI could not set IPv6 nameservers, forcing a support request per domain that was sometimes done wrong.
View original sourcePorkbun locked their whole account for a week after a transfer because the domain contained the word server and warned it could seize all domains on any complaint.
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