Every service, ranked by real customers

After years on a shared plan, renewal hikes put their bill at about $20.63 a month, above the $17.95 list price, so they feel overcharged and are shopping around.

Uses Hostinger for website hosting and says it has always been pretty good.

After 25+ years, their WordPress installs were all hit with bot and spam files for the first time during DreamHost's security incident.

Locked out of email for three days after a forced password reset; DreamHost ignored repeated requests to reset MFA and does not take phone calls.

When they reported a hacked site, DreamHost support gave minimally useful info but kept the site up and put a restored backup in a separate directory.

Left SiteGround because the plan renewed at several times the introductory price after the first year, and moved to Hetzner where the renewal matched the signup price.

After a malware attack on shared hosting, HostGator support wanted over $300 to fix and restore.

InMotion left a client's VPS unpatched for a security issue for over a day while two tickets went unanswered and phone support could not escalate.

With A2/Hosting.com for over 12 years, says support feels less personal now but is more effective and faster for many issues, and that things have been stable lately.

Started building a site on Bluehost, went another way, and found cancelling hard: no online option, and customer service kept questioning the reason for more than 15 minutes.

Six years with A2, now Hosting.com, with no issues from the change apart from pricing, and great support.

Stayed with MDD Hosting for about a decade and still calls them fantastic, leaving only because they could not swing the pricing for another three years.

Moved to A2 Hosting for better performance than GoDaddy; after the Hosting.com acquisition the legacy plan rises from $11.99 to $16.99/month.

Sites on their IONOS account went down during the PHP incident while SiteGround and Krystal were fine.

Found SiteGround middling: better than Bluehost and worse than Kinsta, with pricing that matches that middle position.

Says their Hosting.com server stayed unpatched against a critical PHP exploit for 12+ hours, forcing them to take production servers down for a day, and plans to leave at renewal.

Hosts about 418 WordPress sites for work on a SiteGround server; sites keep going offline and SiteGround blames the uptime monitoring tools, which the poster disputes.

Former A2 customer pleasantly surprised two years after the Hosting.com takeover: prices remain attractive, services run as intended and tech support is great once past the AI bot.

Manages about 150 small-business client sites on SiteGround, likes the control panel and extra services and rarely needs support, but would not use its VPS or cloud plans for heavy sites.

SiteGround updated all their sites within an hour during a critical PHP patch while WP Engine lagged.

They stopped using IONOS hosting last year yet were charged a large amount for Web Hosting Plus. Their cancellation had been scheduled for October 2027 and they had to exchange multiple emails to request a refund.

Very happy with SiteGround: one yearly plan covers 10–20 sites with unlimited mailboxes, the interface is easy and real people answer for troubleshooting.