Needed only custom SSL certificates but was quoted 20-25k a year for Vercel Enterprise versus about 70 a month on Pro.
75signal
198reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
51% Positive11%38% Negative
Customers praise how easy it is to deploy, especially Next.js, and many pay little for small or moderate sites.
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Also mentioned: best for developers1
Customer reviews (198)
Add your reviewShowing 9 reviews mentioning upsells Show all
Vercel charges an extra 20 a month per committer on private repos on top of the Pro account, so they cancelled the project and Pro plan.
Vercel bill crept up to 300-plus dollars with unchanged API routes and the logs needed another paid subscription to inspect; they migrated off, which was painful but worth it.
Self-hosts because Vercel at 20 dollars per user would cost about 140 a month for a team of seven, which they call borderline predatory.
Vercel’s extra per-seat billing was more than their nonprofit could manage so they cancelled.
Production workload that grew on Vercel hit a 2100 percent jump from Pro to entry enterprise, HIPAA entry cost-prohibitive and no native websockets, so Vercel is good only for dev/test.
Says Vercel gates Secure Compute behind Enterprise as a paid add-on, blocking small teams that need SOC2 compliance.
Needing an IP range to whitelist a database for SOC 2, Vercel Secure Compute was quoted at mid-four figures a month with a 12-month minimum, so they moved the backend off Vercel.
Liked Vercel and its DX but after shipping three SaaS apps got sick of the 60-second function timeout on the 20 dollar plan and switched to Railway, which Vercel then promised to fix with 5-minute functions.
Common questions about Vercel
What do customers say about Vercel?
Customers praise how easy it is to deploy, especially Next.js, and many pay little for small or moderate sites. The main complaint is unexpected bills from traffic spikes, bots, image optimisation or edge requests, sometimes hundreds or thousands of dollars, with mixed results getting them reduced. Per-seat costs also sting small teams.
Is Vercel worth it?
Of the 138 reviews with a clear verdict, 51% are positive, 11% mixed and 38% negative. The praise mentioned most is easy to use. The most common complaint is surprise bill.
What do people like about Vercel?
The praise reviewers mention most: easy to use (40 reviews), great value (31 reviews) and good free plan (13 reviews). For example: Their Next.js site has been painless on Vercel, usually just a git push, and the convenience keeps them there.
What are the most common complaints about Vercel?
The complaints reviewers mention most: surprise bill (39 reviews), hidden fees (14 reviews) and upsells (8 reviews). For example: Their work Vercel Pro plan produced a last bill of around 10,000 dollars, so they are looking for alternatives.
What does the signal score of 75 mean?
It's how well reviewed Vercel is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Vercel?
Category: Static & frontend hosting. Free plan: Yes.
Where do these Vercel reviews come from?
197 are quotes from Reddit, each linked to the original. 1 was written by customers here. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.