Business site on Vercel loads fast sometimes but most of the time shows site cannot be reached; calls it the worst host used in 20 years.
75signal
198reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
51% Positive11%38% Negative
Customers praise how easy it is to deploy, especially Next.js, and many pay little for small or moderate sites.
What customers love, and what they don’tWhat customers noticed
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Also mentioned: best for developers1
Customer reviews (198)
Add your reviewShowing 6 reviews mentioning outages Show all
Production deploys on Vercel failed during a Dubai region incident even though the project had nothing in that region, stalling a release.
During a Vercel incident a commit broke their app, further commits stayed staged and they could not log back in.
With millions of users, was unhappy with Vercel communication during a couple of outages last year given how much they pay, and tested an AWS SST backup that performed slightly better at a fraction of the cost.
During a Vercel incident the site stayed up but new deployments were ignored and the dashboard would not load.
As a Vercel Pro customer hit many Next.js regressions on a minor upgrade and a 14-hour outage where deployments made every page return 500.
Common questions about Vercel
What do customers say about Vercel?
Customers praise how easy it is to deploy, especially Next.js, and many pay little for small or moderate sites. The main complaint is unexpected bills from traffic spikes, bots, image optimisation or edge requests, sometimes hundreds or thousands of dollars, with mixed results getting them reduced. Per-seat costs also sting small teams.
Is Vercel worth it?
Of the 138 reviews with a clear verdict, 51% are positive, 11% mixed and 38% negative. The praise mentioned most is easy to use. The most common complaint is surprise bill.
What do people like about Vercel?
The praise reviewers mention most: easy to use (40 reviews), great value (31 reviews) and good free plan (13 reviews). For example: Their Next.js site has been painless on Vercel, usually just a git push, and the convenience keeps them there.
What are the most common complaints about Vercel?
The complaints reviewers mention most: surprise bill (39 reviews), hidden fees (14 reviews) and upsells (8 reviews). For example: Their work Vercel Pro plan produced a last bill of around 10,000 dollars, so they are looking for alternatives.
What does the signal score of 75 mean?
It's how well reviewed Vercel is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Vercel?
Category: Static & frontend hosting. Free plan: Yes.
Where do these Vercel reviews come from?
197 are quotes from Reddit, each linked to the original. 1 was written by customers here. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.