Showing 1 review mentioning hidden fees Show all
Older than 24 months. These may describe an earlier version.
They had recommended the host to clients as a cheap but limited service, then were quoted a far higher price than advertised for a domain and got contradictory answers from chat support and a manager. The payment was refunded but they lost a client.
“I reached out to their live chat support, where I encountered an unhelpful agent named Philip. He instructed me to wait 1-2 hours, claiming that the domain was active but needed some time to be fully registered”
Of the 5 reviews with a clear verdict, 20% are positive, 0% mixed and 80% negative. The most common complaint is poor support.
The complaints reviewers mention most: poor support (3 reviews), hidden fees (1 review) and outages (1 review). For example: After two months on the Speed Reaper plan they saw I/O spikes and a slow cPanel. Support kept blaming their site or internet connection, and a WordPress benchmark scored 4.2 against about 7.5 elsewhere.
6 are quotes from discussions on Reddit, each linked to the original post. Customer reviews are checked for spam before they appear, and only they count toward the star rating; quotes never do.