Cloudways

A WordPress host user calls Cloudways great service with a choice of data centers.

“Cloudways. Great service. Choice of data centers. Zero political BS.”

A freelancer runs 38 client sites on Cloudways servers with zero complaints and finds it cheaper than WP Engine.

“I switched to Cloudways several years ago and love it. I have several servers hosting 38 clients and have zero complaints.”

A user switched from Bluehost to Cloudways, which is so much better and costs no more than Bluehost's second-year renewal.

“I switched to Cloudways personally. SO MUCH BETTER than Bluehost, and doesn't even cost more than Bluehost's second year renewal cost.”

A user says Cloudways is good for hand-holding, with excellent chat support that is patient and knows its stuff.

“Cloudways is good for hand holding. Excellent, in chat, support. I host my own on digitalocean (cloudways is their product).”

A Cloudways customer on a DigitalOcean server reports a lot of downtime, about every two weeks.

“A lot of down time with Cloudways, every two weeks since Nov. 2024 using their DigitalOcean server.”

A Cloudways customer since 2018 saw a very noticeable speed increase moving clients there and has no complaints.

“Started using them in 2018 and still have some digital ocean servers with them. Started using WP Engine this year primarily for simplicity and hands off management, but would absolutely”

A consultant with several clients on Cloudways finds it good but notes it doubles the underlying VPS price, with support less accessible than Bluehost but knowledgeable.

“I have several clients on Cloudways and a couple of my own sites are there as well. Cloudways is good for what it's good for: a management layer for "bare”

A Cloudways customer uses it for multiple WordPress sites and finds the hosting itself super smooth.

“I use them for multiple WordPress sites and highly recommend them. I've never had to use their CS though, so I can't speak to that area of their service, but the hosting itself is super smooth.”

A freelancer who hosts their own sites on Cloudways has had a few negative support experiences and a steeper learning curve, but the price savings are big.

“I've had a few negative experiences with Cloudways support, which (alongside the more complicated learning curve and DIY requirements) is the only reason I don't sing their praises unfettered.”

An agency uses Cloudways for all medium to large clients and says its support is quick, experienced and professional, unlike Bluehost's.

“I’m a huge fan of Cloudways and I use them for all med to large clients.”

An agency partner left Cloudways after almost 8 years: they pushed upgrades without explaining bottlenecks, reps contradicted each other, and a support queue showed 28 people.

“after almost 8 years with them ( Agency partners )”

A Cloudways customer of years had three DigitalOcean servers repeatedly go offline during backups; moving to Vultr fixed it, and support once blocked all search engines.

“We also have several servers at Cloudways. Even after years, I'm still not 100% convinced - but I'm not completely disappointed either.”

A user finds Cloudways very good but says high CPU load takes the whole account down for 3-5 minutes, especially on dynamic Ajax and REST sites.

“I tried all popular hostings and currently use Cloudways and WPX. CW is very good, the only problem which I see - they are not good for high loading on”

A Cloudways customer of over two years finds support quick and friendly and servers fast, if a little pricier than other options.

“I have a great experience with cloudways, I have been using them for over 2 years, they respond pretty quickly and are always very friendly, not to mention their servers”

A Cloudways customer of several years has had zero problems and finds most support reps really good.

“I've been on Cloudways for several years. Zero problems. Most of their support reps are really good. Once in a while you'll get one who takes a bit longer to resolve things.”

A Cloudways customer finds pricing great but support hit or miss; far from as bad as Bluehost but not as good as WP Engine.

“Pricing is great, and their support is hit or miss. Currently waiting for them to sort out an issue I’m only experiencing on their servers (not WP Engine or my”

A Cloudways customer of years never has problems and finds support very responsive, paying about $120 a month for an 8GB server.

“I have been with Cloudways for years and I am a huge fan. I never have any problems with their service, and in the event of confusion or questions, their”

A freelancer who switched to Cloudways from WPMU DEV says support and hosting are good and it saves thousands a year hosting client sites.

“I’ve been using Cloudways since last year. Switched from WPMUDev and it’s been a game changer. Their support is good, hosting is good, and features are nice. Saved me $1000s a year in just hosting.”

A Cloudways customer had severe email deliverability issues from a blacklisted IP that support could not fix, and found the platform extremely slow.

“Cloudways has been a major disappointment. I encountered severe email deliverability issues due to a blacklisted IP assigned to my account. Despite numerous attempts to resolve the problem with their”

A developer hosting nearly 100 sites says Cloudways beat every other WordPress host they have used, including WP Engine and DreamHost, with solid features and incredible price.

“I use Cloudways. Done so for the past 14 months. Of all the WordPress hosts I've dealt with, including GoDaddy Managed WordPress, Pagely, WP Engine, LiquidWeb, A1 Hosting, Dreamhost, half”

A user with 15 servers and over 200 apps on Cloudways vouches for its quality and exceptional support, but avoids its autonomous offering's pricing.

“I have 15 servers running over 200 applications with Cloudways and I can 100% vouch for their quality and exceptional customer support.”

A Cloudways customer of years finds it fantastic; moving a site back to shared cPanel hosting was a mistake.

“Been with Cloudways for years now, as others mention here, they are fantastic. Recently migrated a website back to shared hosting on a local provider as my cloud ways server”

A Cloudways customer says support is great at times but they take months to honour promises and credits, then delete servers immediately if a payment is 24 hours late.

“Support is great, at times. The dealbreaker for me is that they ask for your opinion and even occupy you for an info/feedback session on hosting, email etc various services”

A WordPress developer hosts all clients on their own Cloudways servers, which keeps management streamlined compared with client hosts like GoDaddy.

“When everyone is on my own Cloudways servers, everything can be streamlined.”

A developer hosts client sites on Cloudways and finds it trivial to give clients or anyone access to an application.

“I host on cloudways, and it’s trivial to give clients (or anyone) permission to application access.”

An agency runs 140+ WordPress sites on Cloudways and automates updates, caching and server tasks through the Cloudways API.

“All sites hosted on cloudways.”

A Cloudways user still rates it among the better options but says prices are rising while quality drops, and support is meh.

“+1 for cloudways although they are getting pricey while quality goes down... But still one of the better ones.”

An agency that moved clients to Cloudways was happy at first but ended up paying about $400 a month in markup on top of $400 of servers.

“Cloudways is ok if you have 1 or 2 servers, above that you are paying crazy amounts of markup. I paid 400 USD for the servers and another 400 USD per month markup.”

An agency on Cloudways since 2020 runs 6 servers there and finds the 25%+ markup worth it versus managing DigitalOcean directly.

“We have 6 servers on Cloudways and there is no additional markup.”

A developer hosts over 50 websites on Cloudways and everything works flawlessly.

“I am currently hosting over 50 websites with them, and everything is working flawlessly.”

A WordPress developer always hosts on Cloudways and likes its features, great support and ease of use.

“As for WordPress hosting, I always use Cloudways. Lots of features, great support, and pretty idiot-proof to use.”