A couple of months on Proton free and likes how clean it is, with lots of storage and aliases.
79signal
295reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
54% Positive13%33% Negative
Most customers find it reliable for email with a custom domain, an easy switch from Gmail or Google Workspace, and good spam filtering.
What customers love, and what they don’tWhat customers noticed
Customer reviews (295)
Add your reviewShowing 18 reviews mentioning easy to use Show all
Switched to paid Proton Mail with Pass for aliases and has no real complaints.
Migrated to Proton this year; it does its job and the UI is clean and easy to use.
Uses Proton Mail with Pass-managed aliases on a custom domain; search is basic but it just works.
Switched fully from Google to Proton and loves aliases, password manager and VPN, with no more useless spam.
Three months on Proton Mail and loves it: easy to move from another service, multiple aliases and works everywhere.
Moved from Gmail to Proton; it has been great and super easy.
Moved to Proton a year ago and thinks it is the best, with UX improved a lot.
Four months in, loves Proton including aliases, sorting and website email filtering.
Likes Proton Mail with Pass aliases; a custom domain for professional email was easy to set up.
Used Tuta before but chose Proton as the more polished platform.
Switched from Tuta to Proton, finding the UX better and Gmail-like.
Gets value from Proton Mail, Calendar and SimpleLogin while choosing other services for the rest.
On the Proton Unlimited plan and loving the combination of Mail, Pass and SimpleLogin, with custom domains.
A few months on Proton with a custom domain; loves it and it works great.
In year two on Proton Mail and appreciates its straightforwardness and sense of security.
After a couple of years on Tutanota, three months on Proton Mail and a night-and-day improvement in search and speed.
Beyond pleased with Proton, with Pass, aliases, labels and folders making account management a breeze.
Common questions about Proton Mail
What do customers say about Proton Mail?
Most customers find it reliable for email with a custom domain, an easy switch from Gmail or Google Workspace, and good spam filtering. Complaints include weak body-text search, occasional outages, slow support and development, and constant prompts to upgrade. A few report mail from Proton addresses landing in spam.
Is Proton Mail worth it?
Of the 249 reviews with a clear verdict, 54% are positive, 12% mixed and 33% negative. The praise mentioned most is reliable. The most common complaint is poor support.
What do people like about Proton Mail?
The praise reviewers mention most: reliable (47 reviews), easy migration (36 reviews) and good deliverability (24 reviews). For example: Left Proton for Microsoft after two years and called it a mistake, returning in 2025 with their custom domain.
What are the most common complaints about Proton Mail?
The complaints reviewers mention most: poor support (20 reviews), outages (14 reviews) and upsells (8 reviews). For example: Account created via temp email was locked for suspicious activity on first use until another email was added.
What does the signal score of 79 mean?
It's how well reviewed Proton Mail is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Proton Mail?
Category: Email hosting. Free plan: Yes.
How does Proton Mail rank?
#2 in Best Email Hosting 2026, ranked by real customer reviews.
Where do these Proton Mail reviews come from?
295 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.