Mostly satisfied for years until a GoDaddy infrastructure move lost product reviews and broke descriptions, with no compensation.
53signal
497reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
11%84% Negative
Most customers report poor support, constant upsells and fees that pile up, plus steep renewals and some DNS or hosting outages.
What customers love, and what they don’tWhat customers noticed
Customer reviews (497)
Add your reviewShowing 6 reviews mentioning poor support Show all
Got a GoDaddy domain refund within the 5-day window, but the refund was not automatic, live chat was missing and phone AI loops took about two hours.
GoDaddy is fine for domain registration but horrific for hosting, with constant upselling, poor tech support and deceptive marketing.
GoDaddy is great for the basics but support would not help with a wildcard cert problem.
Used GoDaddy for NGO domains since 2011 with multi-year discounts until an agent refused and was rude.
Never had refund trouble with GoDaddy but support was lousy and services overpriced; left after free email was dropped for an M365 trial.
Common questions about GoDaddy
What do customers say about GoDaddy?
Most customers report poor support, constant upsells and fees that pile up, plus steep renewals and some DNS or hosting outages. Domains held for resale at high prices come up repeatedly. A fair number call it reliable and fine as a registrar, but weak for hosting and email.
Is GoDaddy worth it?
Of the 299 reviews with a clear verdict, 11% are positive, 5% mixed and 84% negative. The praise mentioned most is reliable. The most common complaint is poor support.
What do people like about GoDaddy?
The praise reviewers mention most: reliable (25 reviews), helpful support (16 reviews) and good control panel (6 reviews). For example: Has registered domains with GoDaddy for years without problems and accepts the price rise as the market rate.
What are the most common complaints about GoDaddy?
The complaints reviewers mention most: poor support (136 reviews), upsells (79 reviews) and hidden fees (64 reviews). For example: GoDaddy support misunderstood how to set a DNSSEC DS record and the first rep put 10K of products in the cart.
What does the signal score of 53 mean?
It's how well reviewed GoDaddy is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of GoDaddy?
Category: Domain registrar.
Where do these GoDaddy reviews come from?
497 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.